We arrived late at night and Google Maps wasn't bringing us straight to the hotel, we called the number listed, which is another branch in another part of Dubai, and they gave us the correct number. I spoke to a staff member who couldn't bother giving proper directions, who had the same attitude when we were checking in.
The room was very nice and spacious, and slept our family of 4 quite well [One king-sized bed in the bedroom and a pull-out couch in the living room]. The pool was ok. The view of downtown Dubai in the distance was nice, but the staff in general were not helpful or pleasant.