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“Comfortable rooms with great sea views” 4 of 5 bubbles
Review of Amwaj Rotana

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Amwaj Rotana
Ranked #73 of 544 Hotels in Dubai
Certificate of Excellence
Johannesburg
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Comfortable rooms with great sea views”
4 of 5 bubbles Reviewed May 27, 2014

Stayed at the Umwaj Rotana for 3 nights, the rooms are very comfortable, although found the bathrooms a little small, the shower was located in the bath, which I was thought should have had a standalone shower. The food is excellent with a good variety and the staff are extremely helpful and friendly. There is a bank next door if you need to foreign exchange services and a lot of restaurants within a couple of minutes walk from the hotel. Taxis are available immediately outside the hotel and the hotel also offers a shuttle service to Dubai mall which is a really nice touch at certain times at the day, the reception desk has the shuttle timetable. If you do decide to take a taxi, it is about 50UED each way to Dubai mall or about 35UED each way to the Mall of the Emirates. The Beach is a couple of minutes walk and demarcated for swimming away from boats,

Room Tip: Ask for a sea view, I stayed on the 23rd floor (has 25 floors) for a great view, the elevators are...
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  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wayne_SA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review, May 29, 2014
Dear Wayne_SA,

Thank you for your complimenting review of your stay with us at Amwaj Rotana Jumeirah Beach Dubai.

We were really happy to read that you have enjoyed your stay with us especially the location of the hotel and its facilities. Your feedback about the bathroom and shower will be shared with the team and will not go unnoticed.

We certainly look forward to welcoming you back and be at your service once again.

Sincerely yours,

Enad Tannous
General Manager
Amwaj Rotana Jumeirah-Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,088 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (376)
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English first
Istanbul, Turkey
Level Contributor
147 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed May 27, 2014

The hotel was nice and clean. You should ask the room from the higher floor. There is a construction going on in front of the hotel by the sea and it really wakes you up every morning. Nothing special at the breakfast so you can prefer to have your breakfast at your balcony with a nice view.Internet is very slow and expensive. Location is nice, there are so many restaurants and nice little shops around for the evenings to walk around.

  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank muberra e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review, May 28, 2014
Dear Mubis,

Thank you for choosing to stay with us and for taking the time to write a comment on Trip Advisor regarding your experience.

We are indeed delighted to hear that enjoyed your stay although we have failed to meet your expectations in some areas. Regarding the free internet in the hotel, all Rotana Hotels are charging internet usage as we benchmark as well with our competitors within our area.

Thank you for your comments and I look forward to welcoming you back to in the near future.

Sincerely yours,

Enad Tannous
General Manager
Amwaj Rotana Jumeirah-Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed May 26, 2014 via mobile

Arrived back in UK 21 may. Spent 10 nights at this hotel. Excellent location, excellent staff, excellent facilities, really good selection of food to suit all tastes. We will definitely return to this hotel on our next holiday to Dubai.

Stayed May 2014, traveled as a couple
Helpful?
Thank Barry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review, May 26, 2014
Dear Barry W.

The team and I would like to thank you for taking the time to write your positive review.

We are delighted to hear that you enjoyed your stay and found our facilities, services and location outstanding.

We certainly look forward to welcoming you back on your next visit to Dubai.

Sincerely yours,

Enad Tannous
General Manager
Amwaj Rotana Jumeirah-Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
75 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed May 22, 2014

We booked three nights at this hotel on our way home to have a bit of a rest after seven weeks in Europe. We anticipated that we would just want to indulge so booked a room that incorporated the club benefits. Our room was on the 23rd floor with ocean views. Fantastic! The room was a good size, comfortable bed, great pillow, wonderful bath. We were aware of some of the construction noises even on the 23rd floor - mostly a reversing signal sound that was at just that high pitch that infiltrated and seemed to go all night. Without that- perfect and with it a small glitch on all that was so very positive otherwise. We booked this hotel expecting that this may cause some disturbance and to be fair it was less intrusive than anticipated.
The club lounge we enjoyed very much. Breakfast was ideal for us- not a full buffet but perfectly cooked eggs and a small selection of other options. Afternoon tea was great as were the evening drinks and canapés, the balcony is perfect to watch the sun go down and the activities on the water.
The staff - all fantastic. Friendly, helpful, personable remembering our names and assisting us with our requests with no fuss whatsoever. Please thank them for their great service and non intrusive attention.
Airport pick up and communication was great after a little confusion with locating where to meet. Check in and check out was hassle free and easy.
Thank you for rounding off our amazing holiday with the perfect finish. We will recommend definitely and this will be our choice next time we are in Dubai.

Room Tip: Sea views are great and well worth the extra cost.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Diandjeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review, May 26, 2014
Dear Diandjeff,

Thank you for your complimenting review of your stay with us at Amwaj Rotana Jumeirah Beach Dubai.

We were really happy to read that you have enjoyed your stay with us especially the Club Lounge and its facilities. It is always a rewarding experience for my team to know that our services we provided to our guests are very much appreciated.

We certainly look forward to welcoming you back in your next visit to Dubai and be at your service once again.

Sincerely yours,

Enad Tannous
General Manager
Amwaj Rotana Jumeirah-Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
perth
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed May 18, 2014

This really is a five star hotel, excellent location, great staff.
I dropped it down a notch purely because of the outrageous wi-fi charges commented upon by many. The little cash they earn (most will simply have a coffee ten metres away with free wi-fi
) is well outweighed by the negativity it generates and undoubtedly costs them in bookings.

A small suggestion is to have scrambled egg available self service at breakfast. There is a bottleneck at the egg cook and this would eliminate it. Eggs are important for those on low fat-low carb diets and there is very little other protein available. Add a little milk or cream though to give a better consistency. It's not the same as a scrambled omelet!

Room Tip: go high floor
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ron B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review, May 19, 2014
Dear Upiron27,

I would like to thank you for your positive comments about the location and staff services of the hotel.

Your feedback is greatly appreciated as such information enables us to continuously monitor and improve services and facilities we are offering. All Rotana Hotels are charging internet usage as we benchmark as well with our competitors within our area.

I will be sharing your comment about the scrambled egg in the breakfast to my team to ensure that consistency and satisfaction of guests are met at all times.

We look forward to welcoming you back in our hotel in the near future.

Sincerely yours,

Enad Tannous
General Manager
Amwaj Rotana Jumeirah-Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iasi, Romania
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed May 17, 2014 via mobile

Great location, very good food and amazing rooms! (Ocean view!)
Loved the pool and the nearby shops & restaurants.
The beach was under construction during january 2013. So not so happy about that part... :(.
Should also work on their Wi-Fi! ;)
Dubai Marina mall very close. And so was the city train.
Would go back there anytime!

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RaaR1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review, May 18, 2014
Dear RaaR1,

We truly appreciate any feedback as it is the comments from our valued guests that enable us to improve our services and facilities. Whilst the development works taking place around us are beyond our control, we do apologise for any shortfalls you may have experienced in our service when highlighting the issue.

Regarding the complimentary internet in the hotel, all Rotana Hotels are charging internet usage as we benchmark as well with our competitors within our area.

I am delighted to read that you appreciate the good location of the hotel and you are considering to stay here again upon your return in JBR area.

We look forward to welcoming you back in the near future.

Sincerely yours,

Enad Tannous
General Manager
Amwaj Rotana Jumeirah-Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed May 13, 2014

Just returned from a great 10 day stay at the Amwaj Rotana Hotel, Jumeriah Beach. Prior to our arrival we were emailed to ask if we would like to upgrade to the Club Rotana package which we did. We were so pleased and if you can afford the extra I would fully recommend it. The Club Lounge on the 25th floor offers so much - B'fast - non alcoholic drinks throughout the day and eve - Afternoon Tea with lovely presented little cakes and rolls - Eve Canapes which includes alcoholic drinks. The service is top class and all the staff are tremendous. Patrick, Verun and all the others (sorry didn't get everyone's names) made our stay really pleasurable. Our room was on the 23rd floor with great views of the Palm - tea/coffee facilities in the room and a lovely large bathroom. Robes and slippers were provided along with plentiful L'Occitane toiletries. We had free Wi-Fi being that we upgraded and transfers to and from the hotel from the Airport. The hotel offers a courtesy bus to various locations which we used to go to the Dubai Mall. The pool area is lovely and you could always get a sunbed. We were given free ice lollies and cold flannels round the pool on some days which were most welcome. One thing I would recommend you do when you are there is to attend a Friday Brunch at the hotel - we went to 2 during our stay and although there are a lot of hotels that run a Friday Brunch, after the first one at the Amwaj being so good, we decided we didn't want to risk going to an alternative and it not match up so we booked again! The food was top class and the alcohol was flowing. The DJ plays very good tunes! Rosso Bar is also great for evening drinks with great music and again the staff even down to Kiran in the gents toilet were friendly and chatty (so my Husband has told me!) Another great thing about the upgrade is that the team on the Club Lounge desk are fantastic at organsing things for you during your stay - nothing is too much trouble for them. Yes there are building works going on which did not cause us too much trouble at all (I took ear plugs to sleep with!) and the improvements made thus far are amazing - cannot wait to go back next year to see it all finalised. Will we be going back to the Amwaj? you bet we will!!! Mr & Mrs Dunne Room 2311.

Room Tip: Higher the better as further from the small amount of building noise and you get a great view of the...
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jennie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review, May 14, 2014
Dear Jennie D,

I would like to thank you for your exceptional comments on Tripadvisor and for considering to stay with us again in the future.

Our team takes pride in providing our guests with the utmost comfort and service and it gives us great pleasure to know that you found our staff and hotel services satisfactory.

There will be a lot to do around “The Walk” after completion of the construction. The world’s largest Ferris wheel on the island just across us will prove to be a “must visit” for visitors and residents in the UAE.

We are looking forward to seeing you in the nearest future.

Sincerely yours,

Enad Tannous
General Manager
Amwaj Rotana Jumeirah-Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amwaj Rotana

Property: Amwaj Rotana
Address: 79 Al Sufouh Rd | The Walk, Jumeirah Beach Residence, Dubai 86834, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#69 Luxury Hotel in Dubai
#75 Business Hotel in Dubai
#86 Family Hotel in Dubai
#87 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Amwaj Rotana 5*
Number of rooms: 301
Official Description (provided by the hotel):
Ideally located along Dubai's famous leisure and retail strip known as "The Walk", Jumeirah Beach Residence (JBR), you will experience the height of comfort at Amwaj Rotana Hotel. Presenting a portfolio of 301 tastefully furnished sea view rooms and suites including the prestigious Club Rotana offering lavish personalized hospitality, Amwaj Rotana Hotel boasts the largest rooms along JBR each with its own balcony. With three award-winning restaurants offering Italian, Japanese and international cuisine as well as live entertainment, happy hours, theme nights and more, guests of Amwaj Rotana can expect a fun-filled visit. Recreational diversions on the hotel grounds includes Bodylines Fitness & Wellness Club that comprises of temperature-controlled adults' and kids' swimming pools, a fully-equipped gymnasium, Jacuzzi, steam rooms, sauna and spa. Complimentary WiFi is available in all public areas of the hotel. The hotel benefits from the features around the vicinity such as the recently opened The Beach Mall featuring a children's water park, direct access to Jumeirah Beach, retail and entertainment options as well as the Dubai Tram at Jumeirah Beach Residences 2 station, just a three-minute walk from the hotel. Guests can also enjoy a scenic walk around the Dubai Marina Promenade. Complimentary shuttle service is also available from the hotel to prominent malls in Dubai. ... more   less 
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Also Known As:
Amwaj Rotana Hotel Dubai

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