Where to start......check in fine, then a 15 minute wait for a lift to arrive, yes 15! Stops on every floor and packed. Others complained of the same problem.
Construction work.......I understand this is not the fault of the hotel but it would be nice to be informed at check in. We where on the 17th floor, kept awake most of the night as the works are 24/7. God knows how people on he lower floors coped a room facing the city would have been a better option ( if they have them)
Food......in a word awful! We went to Rosso for the Friday brunch, the worst brunch I have ever been to, we sat down, received a glass of wine each, both went to get food, hardly any choice, I could have had dried up lamb chops, chicken or fish. A few slices of ham and other cold meats. Salad, certainly not worth the huge price, so we left the wine, told he waiter the food on offer was not good enough, we left and went over the road to another hotel brunch, same price and amazing choice, perfect food. I suggest someone from the Rotana goes over and sees what brunch means. Horizon restaurant was ok, but same choice every lunchtime and breakfast. I did wonder why the restaurants where pretty much empty the 3 days we where there. I soon found out.
Pillows.......no description to describe how uncomfortable they where, did ask for others, never received them
Pool area lovely ( except for the construction site)
Staff......this is the point I can't fault, all the staff where lovely, friendly but not over the top.
Maybe in a year it will be better when construction finished, but they do really need to sort the food out. We have eaten in many Rotana hotels, this is bottom of the list without a doubt
- Official Description (provided by the hotel):
- Ideally located along Dubai's famous leisure and retail strip known as "The Walk", Jumeirah Beach Residence (JBR), you will experience the height of comfort at Amwaj Rotana Hotel. Presenting a portfolio of 301 tastefully furnished sea view rooms and suites including the prestigious Club Rotana offering lavish personalized hospitality, Amwaj Rotana Hotel boasts the largest rooms along JBR each with its own balcony. With three award-winning restaurants offering Italian, Japanese and international cuisine as well as live entertainment, happy hours, theme nights and more, guests of Amwaj Rotana can expect a fun-filled visit. Recreational diversions on the hotel grounds includes Bodylines Fitness & Wellness Club that comprises of temperature-controlled adults' and kids' swimming pools, a fully-equipped gymnasium, Jacuzzi, steam rooms, sauna and spa. Complimentary WiFi is available in all public areas of the hotel. The hotel benefits from the features around the vicinity such as the recently opened The Beach Mall featuring a children's water park, direct access to Jumeirah Beach, retail and entertainment options as well as the Dubai Tram at Jumeirah Beach Residences 2 station, just a three-minute walk from the hotel. Guests can also enjoy a scenic walk around the Dubai Marina Promenade. Complimentary shuttle service is also available from the hotel to prominent malls in Dubai. ... more less
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- Also Known As:
- Amwaj Rotana Hotel Dubai