We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Be aware....”
Review of Amwaj Rotana

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Amwaj Rotana
Ranked #63 of 554 Hotels in Dubai
Certificate of Excellence
Reviewed July 25, 2013

Hi all, we just arrived from Dubai (July 24th 2013) and would like to give a perspective from a tourist on the construction work that is taking place next to this hotel.
First description from the hotel:"The Walk” at Jumeirah Beach Residence is currently undergoing some enhancement and the development work is taking place in the surrounding area of Amwaj Rotana, therefore our guests may experience some disturbance from the noise. Please note this does not affect the views of the Arabian Gulf and the Palm Island from our hotel rooms."
This is an understatement de luxe. There is a gigantic building project going on, so to say adjacent to the swimming pool and there is more or less constant activity taking place, 24 hrs of the day. I am attaching a picture that explains this a bit. They are building 3 story high shopping mall along the beach area (which used to be a parking lot).
(Also worth mentioning, since this is starting to be quite rare in modern days...use of internet is being charged for and is quite costly. Charge is pr. two devices.). Would also have been ok to be able to brush your teeth in cold/chilled water....

Room Tip: Probably a better place to stay in when the construction work is finished. Then you will have a nice...
  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Rufalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this reviewResponded July 25, 2013

Dear Guest,

As part of our continuing effort to provide superior customer service, the constructive feedback from valued clients such as yourself is always greatly appreciated.

We regret and apologize for the inconvenience you had experienced during your stay with us.

With regards to the construction works outside the hotel, please note that it is out of our control and responsibility. JBR district is becoming more and more an area of attraction to Dubai residents and visitors, thus the Dubai Government has decided to beautify the beach area for all its visitors. The project once completed will offer a wider variety of restaurants, coffee shops, luxury retails and much more… Our Travel Agencies and Online companies are aware of the situation and we have informed them to let the clients know of the present construction.

With regards to free internet in the hotel, all Rotana Hotels are charging internet usage which we benchmark as well with our competitor hotels around our area.

Thank you once again and I look forward to welcoming you in our hotel and trust that this incidence will not deter you from using our facilities in the future.

Sincerely yours,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah-Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (2,888)
There are newer reviews for Amwaj Rotana
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,876 - 1,882 of 2,888 reviews

Reviewed July 24, 2013 via mobile

Only issue I had with the hotel is that unlike an earlier post by an author about the beach being 2 minutes away is not accurate. Jumeriah Beach Park is a good 15 minutes by taxi if there are no traffic jams. You also have to double check when the ladies only days are! Jumeriah beach itself is not accessible from any of the hotels in thus area due to construction work. We walked along the old boardwalk which bordered the beach from Anwaj right to the end and their was construction all the way. They seem to be building another island off shore. The food was not 5 star. Apart from that the hotel is good value. There is free wifi in Dubai Mall and some coffee shops along the boardwalk along jumeriah 'beach front /construction site'.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Jaskooner S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this reviewResponded July 28, 2013

Dear Guest,

Thank you for taking time to share your feedback following your recent stay with us on TripAdvisor.

We value all the feedback we get and share it with the team as it helps us in keeping up the motivation level of our staff and continue providing the excellent service we are known for.

We are however disappointed to know that we failed to meet your expectations in some areas and would like to sincerely apologize for the same. With regards to the construction outside the hotel, it is temporary only and beyond the hotel's control. The project once completed will offer a wider variety of restaurants, coffee shops, luxury retails and much more…

Thank you again for your comments and I look forward to welcoming you back.

Sincerely yours,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah-Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2013 via mobile

Stayed here for a week and found everything to be very good: great restaurants, good pool and service was good.
The room was fairly dark because it had an angled view of the sea but it one of their cheaper rooms so that wasn't a problem.
But the WiFi is a complete ripoff in this modern day where most hotels give you free WiFi they charge for it and you have to buy a set amount from 15 mins to 7 days. Here's the catch when buy a package it starts when you first log on and doesn't stop when you log off. You can't just buy a couple of hours and use it when needed over your stay. On top of this the rates are ridiculous $5 for 15mins or if you take the biggest package 7 days $150.00. I think this is the most expensive wifi in the world.
The crazy thing it encourages you to leave the hotel and eat in establishments with free wifi.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Gary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this reviewResponded July 25, 2013

Dear Guest,

Thank you for taking time to share your feedback following your recent stay with us on TripAdvisor.

I have noted all your comments and the same will be shared to my team. With regards to free internet in the hotel, all Rotana Hotels are charging internet usage which we benchmark as well with our competitor hotels around our area.

Thank you again for your comments and I look forward to welcoming you back.

Sincerely yours,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah-Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2013

I have stayed at many hotels in Dubai and the Amwaj Rotana Jumeirah Beach is one of the best that I have experienced. The location is great and the hotel staff is one of the most friendliest that I have come across. Benihana is great..

Room Tip: Ask for a room on the upper levels and get a sea view to give you the ultimate experience.
  • Stayed: July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Carl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this reviewResponded July 22, 2013

Dear Guest,

Thank you for choosing Amwaj Rotana Hotel and for taking the time in giving your feedback.

We value all the feedback we get and share it with the team as it helps us in keeping up the motivation level of our staff and continue providing the excellent service we are known for.

Amwaj Rotana Hotel Team takes pride in providing our guests with the utmost comfort and service and it gives us great pleasure to know that you found our staff service satisfactory.

Thank you again for your comments and I look forward to welcoming you back.

Sincerely yours,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah-Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2013

Beautiful hotel, spacious and comfortable rooms with amazing sea views, outstanding service and great location. Two minute walk to the beach and the hotel's free shuttle service to malls and Jumeirah Beach Park very convenient. Will definitely stay here again. The only downside is the construction work going on in front of the hotel, which although not noisy is a bit ugly.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
1  Thank Laila D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this reviewResponded July 22, 2013

Dear Guest,

Thank you for taking time to share your feedback following your recent stay with us on TripAdvisor.

I am glad that you have found our services and facilities satisfactorily and pleased to know that you will visit us again.

The ongoing construction around the area is temporary only and beyond the hotel's control. The project once completed will offer a wider variety of restaurants, coffee shops, luxury retails and much more…

Thank you again for your comments and I look forward to welcoming you back.

Sincerely yours,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah-Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2013 via mobile

We stayed in the hotel for 3 nights
-perfect location
-very clean
-nice and helpful reception staff
-little expensive
-rich breakfast
-rooms are big enough with nice view to the see and swimming pool
-we enjoyed the stay their

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank ritafattal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this reviewResponded July 18, 2013

Dear Guest,

Thank you for taking time to share your feedback following your recent stay with us on TripAdvisor.

It is always our aim to serve our guest with an excellent service and our pleasure to provide great facilities for their comfort and satisfaction. We value all the feedback we get as it helps us on keeping the motivation level of our team.

Thank you once again and we do look forward to have the pleasure of welcoming you to our hotel in the near future.


Yours Sincerely,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah Beach-Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2013

Hotel Manangement:

This hotel was fantastic! Not only was it an extremely clean and well-maintained hotel - it actually has a lovely interior. The guest rooms were very very clean - they actually even smelled fresh which scores big with me. PLUS - service, all across, the board - was exceptional. There's a high level of genuine personal attention extended to us.

I would like to comment how pleased I was with the service provided to me by the hotel employees: Aasim (Pool Deck), Jenny and Lobby in the spa. During my recent trip I was fortunate enough to stay at your hotel. I have stayed at many properties across the US and have found most of them pretty good and the staff generally friendly. All three employees in this case have by far outpaced every one of them.

I took the time to write the review because I was pleased with everyone in the hotel, especially the employees mentioned above. They went beyond expected to make my 6 nights in the Amwaj to be memorable. I hope these employees receive recognition for a well job done. I will make sure to book my next vacation at this location in the future. Thank you for making our vacation the BEST!

Keep up the job work Aasim, Jenny and Lobby!

Ms. Beatriz

Room Tip: The higher the floor the better balcony view you have to the beach and the Jumiera Palms.
  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank uribe87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this reviewResponded July 13, 2013

Dear Guest,

Thank you for taking time to share your feedback following your recent stay with us on TripAdvisor.

I was very pleased to know that you enjoyed your stay with us and we have provided you with truly treasured experienced.

Amwaj Rotana Hotel Team takes pride in providing our guests with the utmost comfort and service and it gives us great pleasure to know that you found our staff service satisfactory.We value all the feedback we get and share it with the team as it helps us in keeping up the motivation level of our staff and continue providing the excellent service we are known for.

Thank you again for your comments and I look forward to welcoming you back.

Sincerely yours,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah-Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dubai hotels
The Marina
Sofitel Dubai Jumeirah Beach
The Marina
JA Ocean View Hotel
JA Ocean View Hotel
#64 of 554 in Dubai
4,762 reviews
The Marina
Movenpick Hotel Jumeirah Beach
Show Prices
Show Prices
Show Prices
The Marina
Hilton Dubai The Walk
Hilton Dubai The Walk
#110 of 554 in Dubai
2,772 reviews
The Marina
DoubleTree by Hilton Hotel Dubai - Jumeirah Beach
The Marina
InterContinental Dubai Marina
Show Prices
Show Prices
Show Prices

Been to Amwaj Rotana? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Amwaj Rotana

Address: 79 Al Sufouh Rd | The Walk, Jumeirah Beach Residence, Dubai 86834, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#57 Luxury Hotel in Dubai
#75 Business Hotel in Dubai
#86 Family Hotel in Dubai
#87 Romantic Hotel in Dubai
Price Range: $143 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Amwaj Rotana 5*
Number of rooms: 301
Official Description (provided by the hotel):
Ideally located along Dubai's famous leisure and retail strip known as "The Walk", Jumeirah Beach Residence (JBR), you will experience the height of comfort at Amwaj Rotana Hotel. Presenting a portfolio of 301 tastefully furnished sea view rooms and suites including the prestigious Club Rotana offering lavish personalized hospitality, Amwaj Rotana Hotel boasts the largest rooms along JBR each with its own balcony. With three award-winning restaurants offering Italian, Japanese and international cuisine as well as live entertainment, happy hours, theme nights and more, guests of Amwaj Rotana can expect a fun-filled visit. Recreational diversions on the hotel grounds includes Bodylines Fitness & Wellness Club that comprises of temperature-controlled adults' and kids' swimming pools, a fully-equipped gymnasium, Jacuzzi, steam rooms, sauna and spa. Complimentary WiFi is available in all public areas of the hotel. The hotel benefits from the features around the vicinity such as the recently opened The Beach Mall featuring a children's water park, direct access to Jumeirah Beach, retail and entertainment options as well as the Dubai Tram at Jumeirah Beach Residences 2 station, just a three-minute walk from the hotel. Guests can also enjoy a scenic walk around the Dubai Marina Promenade. Complimentary shuttle service is also available from the hotel to prominent malls in Dubai. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Booking.com, Agoda, Hotels.com, Expedia, Ctrip TA, TripOnline SA, Cancelon, getaroom.com, Hotwire, Cheap Tickets and Evoline ltd so you can book your Amwaj Rotana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Amwaj Rotana Hotel Dubai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing