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“Good hotel” 3 of 5 stars
Review of Amwaj Rotana

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Amwaj Rotana
Ranked #89 of 536 Hotels in Dubai
Certificate of Excellence
Kampala, Uganda
Level Contributor
108 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Good hotel”
3 of 5 stars Reviewed January 24, 2013

A good alternative when staying in Dubai if there for a holiday. If its for the quick stop over shopping then it is a bit far from the main malls in town. While I had a sea view room and it was towards Atlantis it was a bit disappointing to have half the horizon blocked by the hotel itself. Have gotten used to better while in Dubai. The rooms are very nice including the bathroom both clean and stylish.

What I did not like particularly much was that seemingly the hotel allow parents with Teenage kids who book two rooms or suites let them book so the kids are far away from their own room. This became seriously obvious as kids where jumping up and down in beds running furniture across the room and running in the hallway and slamming doors with no respect for anyone else. This during the middle of the night.

Also mind the restaurants which seems to be a bit to small for the number of guests thus they all got full with no seats at all unless booking had been made in advance. The restaurants serve very good food though. Meanwhile with full restaurants there is a good selection of place to eat around the hotel on the beach strip.

Staff was very friendly.

  • Stayed July 2012, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank expatswe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review, January 26, 2013
Dear Guest,

First and foremost, thank you for choosing to stay in our hotel during your recent visit to Dubai and for taking the time giving your feedback.

I have noted all your comments and I am pleased to inform you that each of your points was certainly taken on board and I have personally discussed with the relevant departments for corrective actions to ensure that none of our guests will face a similar situation in the future.

It is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only from feedback such as yours that we are able to improve our facilities and services.

Thank you once again, I look forward to welcoming you in our hotel in the not too distant future.

Yours sincerely,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah Beach-Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,507 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (319)
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Reading
Level Contributor
70 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed January 23, 2013

We have just spent 3 nights at the Amwaj Rotana and were very impressed with the hotel. We had a classic sea view room on the 23rd floor. Fabulous view if you looked straight ahead- across to the Atlantis Hotel, look down and it as a building site. I hadn't realised what a building site Dubai was. Our room was fabulous- sofa and coffee table, lovely bed- slippers and dressing gowns. Not sure if it would have been worth upgrading to a premium view room as you'd just get a better view of the crane!!!! No free wifi in the hotel- unless you have coffee and cake in the lobby and then you get a complimentary 60 mins. There is a Starbucks round the corner where there is complimentary wifi. Breakfast buffet style, with huge choice. We ate in the Rosso restaurant- huge pizzas -one would have done for both of us.

Room Tip: Classic view rooms are great- aim for higher floor (24 is top floor)- this gives you a view above th...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review, January 26, 2013
Dear Guest,

I would like to thank you for choosing the Amwaj Rotana Hotel and was happy to hear that you had a pleasant stay with us.

I have noted all your comments and I assure you that each of your points was certainly taken on board and I have personally discussed them with the relevant departments.

It is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only from feedback such as yours that we are able to improve our facilities and services.

Thank you once again, I look forward to welcoming you in our hotel in the not too distant future.

Yours sincerely,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah Beach-Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 23, 2013

I stayed 6 night it was a pleasant stay. The only thing I did not enjoy is the Television. They should have Bollywood. Hotel is clean and services is fantastic. On my checkin they offered me a complimentary breakfast it was very nice.
Good hotel.

  • Stayed January 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Abdul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review, January 26, 2013
Dear Guest,

First and foremost, thank you for choosing to stay in our hotel during your recent visit to Dubai and for taking the time giving your feedback.

I have noted all your comments and I am pleased to inform you that each of your points was certainly taken on board and I have personally discussed it with the relevant departments.

It is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only from feedback such as yours that we are able to improve our facilities and services.

Thank you once again, I look forward to welcoming you in our hotel in the not too distant future.

Yours sincerely,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah Beach-Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mold, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 19, 2013

Just returned from Dubai - the Amwaj Rotana - was super. Service and staff could not do enough for you. Room was lovely and kept spotless. Food was great. We had no problem waiting for the lift, came within a minute.
The only negative is the building work going on outside - be aware if we are going to this hotel or any other along the Jumiera front - they work day and night and the noise is dreadful - not the hotels fault. We upgraded our room to get a better view - but the view was of a building site. hotel refunded half of our upgrade money when we complained. This work could be going on for a few years.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank dorken90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review, January 19, 2013
Dear Guest,

I would like to thank you for choosing the Amwaj Rotana Hotel and I was happy to hear that you had an amazing holiday with us.

With regards to the construction works outside the hotel, please note that it is out of our control and responsibility. JBR district is becoming more and more an area of attraction to Dubai residents and visitors, thus the Dubai Government has decided to beautify the beach area for all its visitors.

It is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only from feedback such as yours that we are able to improve our facilities and services.

Thank you once again and we do look forward to have the pleasure of welcoming you and your guests to our hotel in the not too distant future.


Yours Sincerely,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah Beach-Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Great Dunmow, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 15, 2013

My daughter and I stayed for 5 days in November and were delighted with the hotel. The staff were very courteous and the rooms spotless. The food was beautifully presented and dining room staff were excellent. Eating outside could be a bit noisy with nearby drilling but it didn't mar our breakfasts. The location is excellent, at the quieter end of the beach road and close to the marina - had a lovely stroll around there. So close to the sea, just a short walk through the car park and you're on the beach, with warm, clear water. Didn't find the lifts a problem, despite being on a high floor.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank RoseberyG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review, January 15, 2013
Dear Guest,

I would like to thank you for choosing the Amwaj Rotana Hotel and I was delighted to hear that your stay with us was both comfortable and enjoyable.

It is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only from feedback such as yours that we are able to improve our facilities and services.

Thank you once again and we do look forward to have the pleasure of welcoming you and your guests to our hotel in the not too distant future.


Yours Sincerely,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah Beach-Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleethorpes, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 13, 2013

Spent an excellent few days at the Amraj, What a lovely hotel - made so by such lovely helpful staff. Clean spacious room, useful balcony - and yes there is a carpark to look across but it did not spoil our stay. There are occassions when you wait for a lift - but you can do that anywhere! Really worth a look.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank hyperb0le
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review, January 15, 2013
Dear Guest,

I would like to thank you for choosing the Amwaj Rotana Hotel and I was delighted to hear that your stay with was both comfortable and enjoyable.

It is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only from feedback such as yours that we are able to improve our facilities and services.

Thank you once again and we do look forward to have the pleasure of welcoming you and your guests to our hotel in the not too distant future.


Yours Sincerely,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah Beach-Dubai Thank you very much for staying at Amwaj Rotana Jumeirah Beach-Dubai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed January 10, 2013

I stayed in this hotel from 29th Dec to 1st of Jan.
The location of the hotel is perfect as it is less than 30secs from the beach,although you do have to walk through a car park to access it. The staff were amazing and always very helpful
Room was made everyday to the highest standard
But.....
Only problem was there was bed bugs in the mattress...
I thought it was a fly that had bitten me in the first night so didnt take that much notice as I'm not a fussy person but by the end of my stay I was covered with bite marks. Again didnt make nothing of it until I got back and visited the docs to confirm that they where bug bites..
I would stay in this hotel again for the service but would recommend other guest to take insect cream just in case...

  • Stayed December 2012
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Dubai-lover123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review, January 15, 2013
Dear Guest,

First and foremost, thank you for choosing to stay in our hotel during your recent visit to Dubai and for taking the time to address your feedback.

Your complaint came to us as unexpected as none of the other guests had reported a similar problem before and after your stay. Rest assured, I have noted all your comments and I am pleased to inform you that each of your points were certainly taken on board and discussed with the relevant departments.

It is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only from feedback such as yours that we are able to improve our facilities and services.

Thank you once again for your feedback and I look forward to welcoming you in our hotel in the not too distant future.


Yours sincerely,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah Beach-Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amwaj Rotana

Property: Amwaj Rotana
Address: Al Sufouh Street, 79 | The Walk, Jumeirah Beach Residence, Dubai 86834, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#75 Business Hotel in Dubai
#86 Family Hotel in Dubai
#87 Luxury Hotel in Dubai
#87 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Amwaj Rotana 5*
Number of rooms: 301
Official Description (provided by the hotel):
Ideally located along Dubai's famous leisure and retail strip known as "The Walk", Jumeirah Beach Residence (JBR), you will experience the height of comfort at Amwaj Rotana Hotel. Presenting a portfolio of 301 tastefully furnished sea view rooms and suites including the prestigious Club Rotana offering lavish personalized hospitality, Amwaj Rotana Hotel boasts the largest rooms along JBR each with its own balcony. With three award-winning restaurants offering Italian, Japanese and international cuisine as well as live entertainment, happy hours, theme nights and more, guests of Amwaj Rotana can expect a fun-filled visit. Recreational diversions on the hotel grounds includes Bodylines Fitness & Wellness Club that comprises of temperature-controlled adults' and kids' swimming pools, a fully-equipped gymnasium, Jacuzzi, steam rooms, sauna and spa. Complimentary WiFi is available in all public areas of the hotel. The hotel benefits from the features around the vicinity such as the recently opened The Beach Mall featuring a children's water park, direct access to Jumeirah Beach, retail and entertainment options as well as the Dubai Tram at Jumeirah Beach Residences 2 station, just a three-minute walk from the hotel. Guests can also enjoy a scenic walk around the Dubai Marina Promenade. Complimentary shuttle service is also available from the hotel to prominent malls in Dubai. ... more   less 
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Also Known As:
Amwaj Rotana Hotel Dubai

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