I had some problems at the booking stage via the IHG website with currency conversion and whilst the website people did not assist, the staff at the Crown Plaza stepped in and resolved all the issues in advance of my trip.
Arrived as a Platinum Priority Club member and was greeted by the Duty Manager who upgraded my family from a booked Executive room to a Suite and then escorted us to our room. I had remarked during the pre arrival exchange that the trip was an anniversary trip and upon entering the room - the bed was covered in rose petals in the shape of a heart - really nice touch.
The hotel is as good as everybody else states and how anybody can have negative views is beyond me. Rooms are superb and very comfy indeed (stayed here before not in a suite and was as good - suite just lots bigger!).
Breakfast is buffet style with egg station for omelettes etc. Every tatse catered for and we arrived at differing times and never a quality or quantity issue.
Belgian Cafe is very reasonable indeed - we ate there most days for lunch and they do a daily 40Dirham meal - excellent value! Only downside is smoking is allowed here - hence we ate elsewhere at night in Festival City.
The swimming deck is also excellent and the pool men really cannot do enough for you.
If you see my other reviews I am brutally honest - and have to say this was as good as it sounds.
Visit Festival City - great dinner choices - Hard Rock Cafe, Outback Steaksouse, Jamie Oliver Restaurant - to name a few.
To all staff at the hotel - an enormous thank you - it really was a delight and if we visit Dubai again - this will be the hotel.
- Official Description (provided by the hotel):
- Crowne Plaza Dubai Festival City is located on the banks of the Dubai Creek. The 5 star hotel features 316 rooms and suites, with leisure facilities including 25m outdoor lap pool, 3 spa pools, children s splash pool, and 24-hour gym. Two 18-hole championship golf courses located minutes away. The hotel is proud to be the first non-smoking Crowne Plaza with a no-smoking policy in all rooms and public areas, offering our guests a cleaner and healthier environment during their stay. All rooms and bathrooms offer fantastic views of the creek or city skyline, equipped with high speed internet access and 37 LCD tv. Directly joined to the 38,000sq ft Event Centre, Crowne Plaza Dubai Festival City is ideal for all business travelers. The hotel has three superb restaurants - Zaytoun ( Olive in Arabic) all-day dining, Mazar lobby lounge, and the authentic Belgian Beer Cafe, each with stunning city and creek views. The hotel is connected directly to the Festival Waterfront Centre, a luxury shopping centre with over 550 retail outlets, 90 restaurants and cafes, and 100 berth marina, perfect especially during the famous Dubai Shopping Festivals over summer and winter months. Dubai is known for many attractions, all within easy access of the hotel - the iconic Burj Al Arab, record breaking Burj Dubai, Ski Dubai, Wild Wadi Water Park, Mall of the Emirates or the beautiful Dubai beaches in Jumeirah or Mamzar. ... more less
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- Also Known As:
- Crowne Plaza Dubai Festival City Hotel Dubai
- Dubai Crowne Plaza