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Reviewed October 22, 2019

We had such a great stay at Ghana Grand Hotel. You cannot find a more friendly and helpful staff any other place. Everyone made us feel so welcome here and we have been enjoying every single minute of our stay. The room is so nice and the bed is so comfortable. Even the cleaning of the room was great. Overall a really lovely stay. And I personally want to thank the staff for making this holiday so wonderful for me and my friend!

Date of stay: October 2019
Trip type: Traveled with friends
2  Thank Cecilie R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest_Relation_Ghaya, Guest Relations Manager at Ghaya Grand Hotel, responded to this reviewResponded October 23, 2019

Dear Valued Guest,

Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel!

We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations.

Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.

The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable.

We await another chance to welcome you back to your abode in Dubai!

Kind Regards,
Akanksha Sen | Front Desk & Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2019

خدمة ممتازه الفندق نظيف يتوفر كل شي في الفندق . Hotel is very clean and beautiful. All the staff here are very helpful. We liked the spa being separate for male and we all enjoyed our stayed here and will definitely come back again.female

Date of stay: October 2019
Trip type: Traveled as a couple
2  Thank Omarzaid74637970
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest_Relation_Ghaya, Guest Relations Manager at Ghaya Grand Hotel, responded to this reviewResponded October 19, 2019

Dear Valued Guest,

Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel!

We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations.

Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.

The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable.

We await another chance to welcome you back to your abode in Dubai!

Kind Regards,
Akanksha Sen | Front Desk & Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2019

Beautifully decorated rooms in all hotel areasrolms
Lovley helpful staff
Breakfast was excellent and they were kind enough to send it to the room and make it an exception for us
We will definately return back to ghaya

Date of stay: October 2019
Trip type: Traveled as a couple
2  Thank Samadabdul12145
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest_Relation_Ghaya, Guest Relations Manager at Ghaya Grand Hotel, responded to this reviewResponded October 19, 2019

Dear Valued Guest,

Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel!

We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations.

Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.

The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable.

We await another chance to welcome you back to your abode in Dubai!

Kind Regards,
Akanksha Sen | Front Desk & Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2019

I am staying in the hotel apartment with my friend and it is great. We are enjoying our stay at the hotel. They have a shuttle bus to different attractions. We have booked with breakfast and the breakfast is really good. The cleaning of the hotel is good and the staff are very helpful. Great job team guest relations for all the assistance Highly recommended

Date of stay: October 2019
Trip type: Traveled on business
2  Thank salvador d
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest_Relation_Ghaya, Guest Relations Manager at Ghaya Grand Hotel, responded to this reviewResponded October 16, 2019

Dear Valued Guest,

Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel!

We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations.

Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.

The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable.

We await another chance to welcome you back to your abode in Dubai!

Kind Regards,

Dear Valued Guest,

Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel!

We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations.

Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.

The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable.

We await another chance to welcome you back to your abode in Dubai!

Kind Regards,
Akanksha Sen | Front Desk & Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2019

i heard it was a good hotel but when i arrived there and stayed for a few days then realised that its the best hotel i have ever seen the service and food and the help you get from the hotel staff is unbelievable i really recommend this hotel because its the perfect hotel for family casual or whatever you name it !

Date of stay: October 2019
Trip type: Traveled on business
2  Thank Zagros K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest_Relation_Ghaya, Guest Relations Manager at Ghaya Grand Hotel, responded to this reviewResponded October 17, 2019

Dear Valued Guest,

Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel!

We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations.

Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.

The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable.

We await another chance to welcome you back to your abode in Dubai!

Kind Regards,
Akanksha Sen | Front Desk & Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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