We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Sadia I

My Second Home...Will definitely come back!!!

5.0 of 5 bubblesReviewed Aug 16, 2017
I cannot say enough staying at Pullman Dubai Creek. Me and my children had an amazing stay. Every staff members are very accommodating and really took care of us. Mr. John has been very helpful for us since day one. He made sure that everything is okay and really concerned about my son when he got sick. My kids really enjoyed the chocolates amenities that were sent to our room. Musa from Concierge is also very helpful especially during our departure. And of course to the entire housing team, to Devendra, Sailesh. They made sure that our room is always clean and fresh. Thanks to Ali and Patrick who took care of us. Also, the breakfast in the restaurant is excellent. T It's really nice to have a relaxing room after coming from outside. I will definitely come back to Pullman on my next visit to Dubai. - Sadia Ibrahim
Date of stay: August 2017
Trip type: Traveled with family
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pullman Dubai C, General Manager at Pullman Dubai Creek City Centre Residences, responded to this review
Responded Aug 18, 2017
Dear Sadia I,

Thank you very much for your recent stay in our hotel and for taking the time to share your feedback on TripAdvisor.

I was glad to read that we were able to make your stay a memorable one. At Pullman Dubai Creek City Centre Residences our team is fully dedicated to our guest and always striving to deliver a personalized "connection" to create positive memories. I will certainly share your kind words with all of the team and particularly to John, Musa Devendra and Sailesh.

We are sincerely looking forward to welcoming you back very soon in Dubai.

Kind regards,
Nishan Silva
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
$216
  • Priceline
    $216
  • Hotels.com
    $216
  • JW Marriott
    $216
6.6 miles from Pullman Dubai Creek City Centre Residences
Free parking
Heated pool
$260
Go to your Happy Price
  • Official Hotel
    $105
  • Trip.com
    $260
  • ZenHotels.com
    $223
1.6 miles from Pullman Dubai Creek City Centre Residences
Free Wifi
Pool
$140
  • Priceline
    $140
  • Trip.com
    $140
  • Expedia.com
    $140
15.8 miles from Pullman Dubai Creek City Centre Residences
Free Wifi
Free parking
Our guests can chill and relax by the pool with mesmerizing Burj views
$174
Fully refundable
  • Hotels.com
    $174
  • ZenHotels.com
    $144
  • Priceline
    $231
6.7 miles from Pullman Dubai Creek City Centre Residences
Free Wifi
Free parking
$99
  • Official Site
    $99
  • Agoda.com
    $87
  • Priceline
    $99
2.2 miles from Pullman Dubai Creek City Centre Residences
Free Wifi
Free parking
$173
Fully refundable
  • Hotels.com
    $157
  • Official Hotel Site
    $151
  • Trip.com
    $157
18.0 miles from Pullman Dubai Creek City Centre Residences
Free Wifi
Free parking
ROVE EXPO OTAS
$114
$92
Fully refundable
  • Hotels.com
    $92
  • travelup.com
    $96
  • Priceline
    $92
23.2 miles from Pullman Dubai Creek City Centre Residences
Free Wifi
Pool
$381
Fully refundable
  • Sofitel
    $343
  • Vio.com
    $331
  • Trip.com
    $343
17.6 miles from Pullman Dubai Creek City Centre Residences
Free Wifi
Free parking
  • Hotels.com
    $608
  • Vio.com
    $552
  • Official Site
    $664
16.0 miles from Pullman Dubai Creek City Centre Residences
Free parking
Pool
View more hotels in Dubai
Reviews (1,128)
Filter reviews
1,128 results
Traveler rating
943
136
23
11
15
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
943
136
23
11
15
Show reviews that mention
All reviews dubai creek bedroom apartment special thanks great stay home away from home metro station direct access housekeeping staff house keeping room service excellent location comfortable stay excellent service front office convenient location swimming pool enjoyed my stay
Selected filters
Filter
Updating list...
819 - 824 of 1,128 reviews
Reviewed August 12, 2017 via mobile

Usually very good but this trip ......
15 hour plane flight, arrive 1:00pm .... room not ready !

Made to wait in the lobby on 43 degree heat until they could get the room ready.

For the number of times I have stayed here, my premium status ........ very very disappointed

Expected better !

Date of stay: August 2017
Trip type: Traveled on business
2  Thank John K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pullman Dubai C, Guest Experience at Pullman Dubai Creek City Centre Residences, responded to this reviewResponded August 18, 2017

Dear Mr. John S,

Thank you for taking the time to tell us about your experience and for your loyalty to the Pullman Dubai Creek City Centre Residences.

I am sorry that this time your arrival experience did not meet your expectations; please allow me to express my sincerest apologies. I have well share your review with all the team, and rest assured that the necessary step to ensure a great arrival experience will be implement to prevent future occurrence. Also kindly be inform that our check in time is from 2pm.

At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Morgane Borrel
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2017 via mobile

Thanks to all the team from mr CHAKHTOURA Elias and FE MARIE BANGSOY special thanks to them they take care for us and we stay full month a happy month great price and service and safety and luxury love this hotel my kids love the hotel because contact to the mall thanks pullman your are the best in dubai

Date of stay: July 2017
Trip type: Traveled with family
Thank alsharrahk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pullman Dubai C, General Manager at Pullman Dubai Creek City Centre Residences, responded to this reviewResponded August 11, 2017

Dear Alsharrahk,

Thank you very much for your great review on TripAdvisor!

We aim to provide outstanding service to all our guests and we it is gratifying to hear that we succeeded. I will make sure to share your nice review with all our team. We look forward to welcome you back for your next stay with us.

Kind Regards
Nishan Silva
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2017

Date of stay: July 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pullmanhotels.com
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pullman Dubai C, General Manager at Pullman Dubai Creek City Centre Residences, responded to this reviewResponded August 11, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 6, 2017

Everyone there is very friendly especially Musa Yvonne. It had great service and perfect rooms. It couldn't get any better than that. Plus the mall is right next door and that is the perfect location for a hotel especially for the family.

Date of stay: August 2017
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
2  Thank U4891RNmuhammada
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pullman Dubai C, General Manager at Pullman Dubai Creek City Centre Residences, responded to this reviewResponded August 11, 2017

Dear Muhammad A,

Thank you very much for your recent stay in our hotel and for taking the time to share your feedback on TripAdvisor.

I was glad to read that we were able to make your stay a memorable one. At Pullman Dubai Creek City Centre Residences our team is fully dedicated to our guest and always striving to deliver a personalized "connection" to create positive memories. I will certainly share your kind words with all of the team and particularly to Musa and Yvonne.

We are sincerely looking forward to welcoming you back very soon in Dubai.

Kind regards,
Nishan Silva
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2017

This hotel/residence is connected to a mall, yes. To get to this mall, one can cross the go out by the concierge/check-in area and walk across an indoor parking lot. This takes one directly to the mall. There is a hypermarket there as well. If one needs to use a metro, there is a metro line that runs adjacent to the mall. After having used it several times during the stay, it is about a 20 minute walk from the hotel itself (cross the indoor parking lot, into the mall, follow the signs).

As for the hotel, all of the staff were friendly. The hotel is clean. One needs to be aware that these are the Pullman apartments. There is a Pullman hotel attached to these "residences" and getting to that is a little tricky. One must go upstairs to the pool deck and into the sauna area. One must use two different elevators in order to access the "Pullman Hotel". There may be another way to access it, however these were the directions given. The "Pullman Hotel" section of this complex is where the sports bar and Restaurants are located.

Room service was ordered several times during the stay and arrived in good time with no issues each time. The "residences" will deliver groceries from the mall-hypermarket to your room for a fee. Otherwise it is convenient that the hypermarket/mall is in relatively close proximity to the residences.

Hopefully this post will be helpful to others whom wish to book here.

Room tip: The room had a balcony, view of the street in front of hotel - partial view of the Creek. I think there are rooms with a full creek view.
Date of stay: May 2017
  • Trip type: Traveled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank ShaneG475
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pullman Dubai C, General Manager at Pullman Dubai Creek City Centre Residences, responded to this reviewResponded August 2, 2017

Dear Shane G,

It is always a pleasure to read such positive comments regarding our guests experience. Thank you very much for sharing your feedback on TripAdvisor.

We are glad to learn that every accepts of your stay live up to your expectation. I will make sure that your praises will be passed on to the team, so all can appreciate your feedback and motivate them to keep up the good deeds.

We sincerely hope to see you back soon in Dubai.

Kind regards,
Nishan Silva
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews