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Ways to Experience City Sightseeing Dubai
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Reviews (839)
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Reviewed 4 weeks ago via mobile

On our 1st day in Dubai we used our online prepurchased tickets for the hop on/hop off Big Bus Tours which gave us a great introduction to the area. We hopped on at the Dubai Mall. I’m not a Mall person but this one is quite extraordinary if only for the people watching. The tour covered 3 zones. You can do all three in a long day. Viewing the skyscrapers and modern architecture was incredible ( think Chicago’s architecture tour on steroids!). The Dubai heritage museum was very impressive and gave a good glimpse into their past. Make sure you stop at Old Souk, a traditional market with delicious smelling spices and colorful textiles.

Date of experience: January 2020
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

we have used City Sightseeing in other cities and they are a great way of navigating (!) but this is the first time we have visited Dubai.

I did send an email but received no response. We are staying at the Dubai Hilton and it is not clear from the website map where the nearest bus stop is - can you please advise

also the voucher says we have to exchange the voucher for tickets at one of the malls - can we use the bus to get to the nearest one ?

Date of experience: January 2020
Thank Colin I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSDubai, Guest Relations Manager at City Sightseeing Dubai, responded to this reviewResponded 4 weeks ago

Thank you for your valued feedback!

Yes, you can also redeem your vouchers directly on our buses. Nearest bus stop from your hotel is located at JBR the Walk - JA Ocean View Hotel opp. Amwaj Rotana.

Please feel free to share further details and feedback with us on info@cs-dubai.com to assist you accordingly.

Thank you for choosing us!

City Sightseeing Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We only did the blue and red route; the blue one was great, I definitely recommend it, and the red one was excellent for the historical district part. The rest of the red route was a disaster, as there were significant distances between the stops and there was heavy traffic during the nightime (not City sightseeing's fault of course) which delayed our way back by at least 40 mins. The bus we took for the red route had an indoors option for the 2nd floor which was great as it was a bit chilly, but the windows were very dirty and you couldn't enjoy the view very clearly.

Thank Μάρω Παρα Ε
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSDubai, Guest Relations Manager at City Sightseeing Dubai, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to share your feedback with us.

We are very happy to hear you enjoyed your tour with us and took the full advantage of additional inclusions.

Indeed, Dubai is one of the busiest cities in the world and it get more congested in specific hour of the day.

We appreciate your patronage and hope to see you again in the near future.

Thanks for choosing us!

City Sightseeing Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We've just spent 3 nights in a hotel at Festival City, Dubai, & found the 2-day sightseeing bus ticket very helpful - we used it to get into the Dubai Mall for the Burj Khalifa, as wel as free entry to the impressive Dubai Aquarium - we also used the Red route to explore The Creek & Old Dubai, & enjoyed a boat trip from Festival City - the 10% discount at Hard Rock Cafe also came in handy - thank you

Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSDubai, Guest Relations Manager at City Sightseeing Dubai, responded to this reviewResponded 4 weeks ago

Dear John C

Thank you for your fantastic and honest feedback!

We, City Sightseeing Dubai, strive and always look forward to give our guests a great and memorable experience while exploring Dubai on board our bus.

We are glad you've enjoyed the tour as well as the inclusions in your 2 day pass package.

We appreciate your patronage and hope to see you again in the near future.

Thanks for choosing us!

City Sightseeing Team

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Reviewed January 15, 2020

1. family visit (no young children, no teens - but there is no choice given in next question for just "family")
2. we took 2 day bus pass, and ride on 4/6 bus routes in 2 days. It is an amazing and convenient way to sight see Dubai esp with family members who cant take long walks.
3. Commentary was quite helpful and informative with new learnings.
4.Will take it again if I am back in Dubai.

Date of experience: January 2020
Thank wintomac_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSDubai, Guest Relations Manager at City Sightseeing Dubai, responded to this reviewResponded January 15, 2020

Dear wintomac_01,

Thank you for taking the time to leave your honest feedback.
At City Sightseeing, we thrive to provide the best hop-on hop-off experience in Dubai.We are glad that you have enjoyed the locations you visited on the tour.We appreciate your patronage and hope to see you again in the near future.

Thanks for choosing us!

City Sightseeing Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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