a small group of 3 friends from abu dhabi ( nearby city)to chill and catch up with other friends. sharing an executive room with an extra bed.... i have booked my room directly with the hotel and they said that i was given the best offer which still was a tad more but i couldnt b more botherd
well lets start with the positive...
+ good location + centrally located + well spaced rooms + well spaced basement parking
the negatives:
- the air con takes time to cool - breakfast could be improved
-toilet amenities lack quality
-the main negative what upset us was that a couple of friends visiting us at the hotel were denied access.... when we went down to receive her the guy at reception, if i remember his name well (mr roshan) said " we dont allow guest and you could meet them at the lobby or their sports bar. we did insist and his level of thinking dropped to a low saying guys are allowed and girls are not, day is day and night is night.
we were then ready to book another room for my visitos by then and they readily agreed but the conversation was so embarassing that they chose to leave.
to the management, please train your staff to communicate appropriately with guests.
you have let down a guest who stayed with your hotel from a strong refrence but were let down.
for sure i will not be going back to this hotel. also the next time dont choose to send a security guard to snoop around anyones room. your rules should be general for all not biased on gender.
thanks