Their sales team and crew are totally uncoordinated. The promise of taking yacht from Marina to Burj Al Arab in 2 hour charter was not kept. Additionally, the captain was rude and refused to acknowledge written communication by the sales team, which contained confirmation on points to be covered in the 2 hour tour. Total waste of 800 AED shelled out for 2 hrs if they cannot keep up good customer experience.
Please avoid this charter company for your own benefit.