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“Modern and contemporary rooms !”

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InterContinental Dubai Festival City
Ranked #23 of 542 Hotels in Dubai
Certificate of Excellence
Muscat, Oman
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Modern and contemporary rooms !”
Reviewed December 14, 2013 via mobile

The hotel is right by the festival center mall, marina walk (restaurants) and the event center. It only takes a minute or two to get to any of the above mentioned places. The rooms are clean , modern and the shower/bathtub is amazing !! We had an infant with us and they got a white wooden crib, we were worried it might hurt the baby at night so they immediately wrapped the sides of the crib with us with think blankets. ( which worked for the baby). Dubai mall is only a ten minute drive from the hotel as Dubai is a small area this hotel is located in a good place away from traffic.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sara11111111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,732 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (407)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Cannes
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 12, 2013

Stayed here for a congress in October.
The hotel and event staff are great! Very helpful and friendly.

The rooms are magnificent, the water for the bath came out of the ceiling:-)

Don't hesitate to reserve here!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Schaekie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 4, 2013

What a marvelous hotel, from being met at the front door by Mariam to enjoying the view and dining in the club rooms. The hotel has a warm and friendly atmosphere and the staff just compliment it so well that you'll want to come back. The food was very, very good and dining or just having drinks was such a pleasant experience to savior. We were only there for 4 days but from the beginning to end was 6 star service. The concierge was great at helping us to pick the right safari trip that he knew my wife would enjoy. Also enjoyed pool and gym. Has a shopping mall next door so you don't need to go far plus being in the old part of city is very special but the heart of the city is only a 20 minute taxi trip.

Room Tip: We were high up in the hotel facing the east and it had very good views of the city and surrounding...
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeterSharon57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review, December 11, 2013
Dear "PeterSharon57"
Thank you very much for taking time to share with us your most recent experience at InterContinental Dubai Festival City.

It is a great pleasure to read your post and such positive comments on regards to your visit to our hotel. We are constantly working towards our guests experiences and it is rewarding to know we delivered the appropriate service to you during your stay. We appreciate the highlight of comments about Mariam, the concierge team and the rest of the service, this is exactly the feedback we work towards, since we try to ensure our guests have a memorable stay which is the hallmark of the InterContinental Brand.

We hope to have the opportunity to welcome you once again.

Sincerely,
Rene van Camp
Hotel Manager, InterContinental Dubai Festival City
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asyut, Egypt
Level Contributor
198 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
Reviewed November 30, 2013

Was upgraded because of Rewards program to Executive. Love the room, capacious , great design, and love the scenery. Great view of the creek and the Dubai Skyline, amazing by morning and night. Breakfast is very good, with a nice swimming pool on the creek front. Attached to Festival mall so hand in shopping, and adjacent to the conference center. .. 15 min from the airport.

Room Tip: Creek View
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HatOrth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review, December 2, 2013
Dear "HatOrth",
Thank you for taking the time to share with us your recent experience at InterContinental Dubai Festival City.

We are pleased to read that you enjoyed the design of our rooms and most of all to know that you consider our view and scenery as "amazing". We are proud of the facilities we have to offer to our guests and is always rewarding to read the positive experiences of our loyal travelers.

Looking forward to welcoming you once again in our hotel.

Best Regards
Rene van Camp
Hotel Manager, InterContinental Dubai Festival City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
74 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed November 29, 2013 via mobile

Have stayed at the hotel for three nights, rooms are spacious, clean, services and front office were very helpful, main restaurant (anise) is disastrous, no varieties in food.

Hotel is modern, creek view and walking by is joyful, mall is very expensive, while food court and restaurants are good.

GYM, creek, SPA and the pool were gorgeous.

Stayed November 2013, traveled on business
Helpful?
1 Thank Ahmed E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review, December 2, 2013
Dear "Ahmed E",
Thank you so much for your recent comments on Trip Advisor about your stay with us.

We are happy to read that you consider us a "Great hotel to stay", we work hard to ensure our facilities and services are up to our guests expectations, and it gives a pleasant reward, to know you enjoyed your stay specially the Gym and leisure areas.

At the same time, regret to read that our restaurant Anise did not meet your expectations for variety, needless to say this comes to a surprise to us, since we regularly receive great praise for this restaurant, I would appreciate that on a future visit, you let us know what type of food you would like to have, since our chefs are always delighted to accommodate our guests requests when possible.

We hope to have the opportunity to serve you once again in the near future,

Best Regards,
Rene van Camp
Hotel Manager, InterContinental Dubai Festival City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
107 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed November 24, 2013

We didn't stay here but ate here at the Buffets they have on Fridays. It was all we could eat and drink from 12 till 4pm. There were three eating areas you could choose from and I have never seen so much food or so well presented in my life! There was everything from fresh hot mussels to all the local dishes. They had pasta to order freshly made, they had all sorts of meats on large skewers, there was seafood galore and desserts to die for. If that wasn't enough there was then the drinks. This is the best way to spend 4 hours and could definitely not do 2 of these in a hurry. It's a must see and a must do if you are anywhere near this place. It also has a wonderful view of all the boats and yachts.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Smeeeagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review, December 2, 2013
Dear "Smeeeagain",
I would like to take this opportunity to thank you for sharing your comments about your visit to Anise restaurant on TripAdvisor.

It is always gratifying for us reading about our guests experiences, and to know that you have enjoyed one of our most recognized restaurants. It is certainly a pleasure to read your remark that we have the "Best buffet ever". We appreciate such praise after your visit.

We have shared your feedback with the entire team and they are very happy to know that their efforts, have made a difference in your experience. This is certainly a great motivation for the team.

Thank you again for the great comments, looking forward to your next visit to Anise restaurant.

Sincerely,
Rene van Camp
Hotel Manager, InterContinental Dubai Festival City
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 22, 2013 via mobile

For business trip, this hotel is a gem
While it is out of the main city center
It offers a high standard with good room space ..

Modern design, good view, quite good staff services
Good view, easy access to other city attractions

Add to that no noise, not too many vacation traveller with kids and a family

Ad business hotel I would recommend it


Stayed November 2013, traveled on business
Helpful?
Thank madwolf139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review, December 2, 2013
Dear "madwolf139",
Thank you for your nice comments on Trip Advisor.

We work very hard to ensure our facilities and service are superior and we strive to deliver the best experience possible to our guests, We are pleased to read that you would recommend us as a business hotel.

We look forward to welcoming you back to our hotel.

Regards,
Rene Van Camp
Hotel Manager, InterContinental Dubai Festival City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Dubai Festival City

Property: InterContinental Dubai Festival City
Address: Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Family Hotel in Dubai
#19 Spa Hotel in Dubai
#19 Business Hotel in Dubai
#22 Luxury Hotel in Dubai
#29 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Dubai Festival City 5*
Number of rooms: 508
Official Description (provided by the hotel):
Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants, including the award-winning Reflets par Pierre Gagnaire, has wifi throughout rooms and public areas and its own 18-hole championship golf course. ... more   less 
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Also Known As:
Intercontinental Dubai Festival City Hotel Dubai

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