We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great spot for a city hop.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
InterContinental Dubai Festival City
Ranked #23 of 542 Hotels in Dubai
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great spot for a city hop.”
Reviewed March 20, 2013

I wanted to surprise my mom for Mother's Day, and book her into a lovely hotel, with spa, pool, room service, views.... And we got all that, I let the lady know on booking it was a surprise for mom, and they upgraded us to a room with spectacular views over the skyline of Dubai. Equally impressive day and night. The pool had sun from 10am right through the day. Tip top service, great staff, and the little French restaurant was a cute little surprise. Skipping distance to Jamie's Italian, short hop to the airport, and really only 50dhrs ( less than a 10ner taxi) to the beach! Really great stay, I put average cost, as it's priced right for lux in Dubai.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mad-Ratters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review, July 10, 2013
Dear Mad-Ratters,


Thank you very much for your kind review.

First of all, I am glad to note you appreciated the efforts of our staff in making you feel comfortable and special. They will be delighted to hear that your stay was made much more enjoyable as a result of their commitment to service. It is also a pleasure to read that you enjoyed the “spectacular views over the skyline of Dubai” from your room and you were pleased with our French restaurant “Bistro Madeleine”. Having a mall next to the hotel, is always appreciated by our guests, I am very happy to hear that you had a chance to visit it as well.

Thank you once more for your review and we hope to have the opportunity of welcoming you back to our hotel soon.


Best regards,

René van Camp
Hotel Manager, InterContinental Hotel Dubai Festival City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,736 reviews from our community

Traveler rating
    1,248
    367
    75
    32
    14
See reviews for
291
424
124
695
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (409)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
238 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed March 17, 2013

Hopping by on a business trup through UAE I again visited dubai intercontinental festival hotel. Nice spacious rooms and outdoor pools with view on the Burj Khalifa tower. Especially the breakfast area I really like, with friendly staff and enormous selection of different dishes. Superb!

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Micy01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review, May 7, 2013
Dear “Micy01”,


Thank you so much for taking the time to share the experience of your recent stay at InterContinental Dubai Festival City.

I was glad to know you enjoyed the views of the Burj Khalifa from your “spacious room” and had a chance to relax on our outdoor Leisure Deck. I was particularly happy to read that you were impressed with the breakfast at Anise as well as the service provided. Your kind comments will surely be shared with the rest of the team and appreciated.

I sincerely hope to welcome you back again to the hotel, hopefully in the near future.


Best Regards,

René van Camp
Hotel Manager, InterContinental Dubai Festival City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
47 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 16, 2013

Because of travel delays into our intended trip to India, we ended up in Dubai for several days (in the middle of Ramadan). We stayed at the Intercontinental and got rooms with club level access (important at this time of the year because restaurants were closed during the day). Outstanding service with large rooms and closet space and a great bathroom. The exercise facilities and swimming pool are incredible (though the depth of the pool is shallow).

Festival City is an adequate shopping center (not as extravagant as Mall of the Emirates or Dubai Mall), and there are plenty of inexpensive taxis that will take you wherever you would like to go.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mollybecky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review, May 7, 2013
Dear “mollybecky”,


Thank you for taking the time to write a review about your recent stay at InterContinental Dubai Festival City and sharing it here on TripAdvisor.

I was happy to know that you enjoyed our “outstanding service”, the high level of comfort our rooms offered, as well as the “great bathroom facilities". I hope you have enjoyed our Club Lounge, which always provides an exceptional experience for our guests. I was also pleased to know that you were satisfied with our exercise facilities and swimming pool.

We do hope that we will have the pleasure of welcoming you back in our hotel to enjoy our highest class of service again.


Best Regards,

René van Camp
Hotel Manager, InterContinental Dubai Festival City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed March 16, 2013

I've been visiting Dubai since 1972, when there was only one hotel in Dubai

A 6-day romantic stay on the way home from a work assignment in South Africa.

Having the Ambassador Gold membership meant that they managed to give me a very early checkin from my 7am flight - and a room upgrade! We had a Junior Suite, which was lovely.

A very new hotel next door to Festival City Mall and on the new Marina. A $4 taxi down to the spice- and gold souks on the creek in old Deira; we were supposed to spend the last four days in one of the older 5* hotels on the creek, but when we checked out the room we found it tired, not so clean and showing its age. Thanks very much to the Intercon management for facilitating all of our whims and rescuing my shoes!

Very close to the airport, main roads and easy to get to any place in Deira, old Dubai or the newer areas of Jumeirah etc.

We couldn't have chosen better!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank peterarmitage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review, May 8, 2013
Dear “peterarmitage”,


I was very happy to read that you enjoyed your stay with us here at InterContinental Dubai Festival City and you considered it to be your best choice. Thank you for taking the time to review us here on TripAdvisor.

I am delighted to read that you received all the benefits of Ambassador Gold membership and I am very happy that you found our room to be “lovely”. It was indeed a pleasure to know that the location of our hotel fulfilled your all needs and expectations. Our entire team will be very happy to hear that your stay was made comfortable as a result of their commitment to service.

Our guests complete satisfaction is our main goal here at InterContinental Dubai Festival City, and it is rewarding to learn this has been achieved on this occasion. We do look forward to the opportunity of welcoming you back to our hotel in the not too distant future.


Best Regards,

René van Camp
Hotel Manager, InterContinental Dubai Festival City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prescott, Arizona
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed March 15, 2013

18th floor corner room had views in two directions. 26th floor club offers superb views and nice food selection. Breakfast buffet outstanding...western, Asian, and Arabic food stations on offer, and more. You want gelato for breakfast...this hotel has you covered. Drink station guys made excellent iced tea. Unique drain in shower/bath area floor. Good water pressure. Direct phone calls to U.S. routed without pause and with next-door quality.

Service superb. Everyone offers a hello and a smile. One of the cleanest hotels I've ever been in...I actually started hunting for dirt or debris and never could find any. Attached mall features 551 shops. Fine gym in mall, but not a single shop selling anything like a Dubai souvenir. Pleasant outside promenade front Dubai creek. Intercon and a Crowne Plaza sandwich the Dubai Festival convention facilities. Short ride from the airport.

Room Tip: Try for a corner room with the double view and a little extra space.
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review, May 9, 2013
Dear “Alan F”,


It is very pleasing to learn that you had a wonderful time during your recent stay at InterContinental Dubai Festival City and I would like to thank you for taking the time to write about your experience here on TripAdvisor.

I was delighted to note your appreciation of our cleanliness in the hotel and I enjoyed reading your description of the shower. I was also glad that you were satisfied with the “outstanding” breakfast buffet at Anise restaurant and that you had a chance to explore a huge variety of food types that we offer. I am definitely going to share your compliments with our team and am quite sure this will be appreciated by them.

We’re extremely happy to have made your trip to Dubai a memorable one and hope to welcome you again in the near future.


Best Regards,

René van Camp
Hotel Manager, InterContinental Dubai Festival City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 15, 2013 via mobile

I was travelling with my wife and 1 year old son. The staff was very helpfull and smiling, from the minute we arrived.
The lobby is huge and very stylish. The checkin was fast and the staff showed us our beatifull non-smoking room.
The roomservice is effecient and the food is good. The in room breakfast is great.
The buffetbreakfast is very delicious and has all kind of food. Indian, sushi, arabic and western. There are several chefs making the food in front of you.
We loved the pool area with different pools, jacuzzi and a huge grass area ro relax in the sun. The pool boys were always smiling and effecient.
The Festival City is a great area for dining and shopping. We had a baby, so the area was great for us, with everything nearby.
I will definately recommend Intercontinental Festival City.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fshcph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review, May 9, 2013
Dear “fshcph”,


Thank you for taking the time to write such a complimentary review about your recent stay at InterContinental Dubai Festival City.

I greatly appreciate your comments about our hotel, in particular the “helpful and smiling” staff. I was delighted to read that you have enjoyed the breakfast buffet at our restaurant Anise. The close proximity to the shopping mall that hosts famous brand outlets and popular restaurants is always much appreciated by our guests. It is great to know that our pool area facilities and staff let you fully relax and enjoy the nice Dubai weather. Your comments will surely be shared with the rest of the team and appreciated.

We hope to have the opportunity of welcoming you back to our hotel soon.


Best Regards,

René van Camp
Hotel Manager, InterContinental Dubai Festival City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh, Ar Riyad, Saudi Arabia
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 14, 2013

A bit expensive , but worth the money, very cooperative staff
Don't miss the breakfast there.
Nearby shoppi g mall is an addition , the swimming pool is so small and shallow , the gym is awesome and the convention center is great

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alaa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review, May 9, 2013
Dear “Alaa G”,


Thank you for taking the time to post your review about your recent stay at InterContinental Dubai Festival City.

I was very happy to read that you enjoyed your two-night stay with us as well as the Dubai Festival City area with the Festival Centre shopping mall. I was particularly glad to know that you appreciated the room's bathroom and enjoyed the great views of the creek from your room.

Thank you for the complementary review. I hope to have the pleasure of welcoming you back to our hotel in the not too distant future.


Best Regards,

René van Camp
Hotel Manager, InterContinental Dubai Festival City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dubai hotels
0.1 mi away
Crowne Plaza Dubai Festival City
5.6 mi away
Taj Dubai
Taj Dubai
#13 of 542 in Dubai
4.5 of 5 bubbles 1,305 reviews
2.3 mi away
Marriott Hotel Al Jaddaf, Dubai
Show Prices
Show Prices
Show Prices
1.8 mi away
Park Hyatt Dubai
Park Hyatt Dubai
#8 of 542 in Dubai
4.5 of 5 bubbles 1,948 reviews
6.0 mi away
The Oberoi, Dubai
The Oberoi, Dubai
#7 of 542 in Dubai
5.0 of 5 bubbles 1,769 reviews
1.9 mi away
Raffles Dubai
Raffles Dubai
#2 of 542 in Dubai
5.0 of 5 bubbles 3,277 reviews
Show Prices
Show Prices
Show Prices

Been to InterContinental Dubai Festival City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Dubai Festival City

Property: InterContinental Dubai Festival City
Address: Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Family Hotel in Dubai
#19 Spa Hotel in Dubai
#19 Business Hotel in Dubai
#22 Luxury Hotel in Dubai
#29 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Dubai Festival City 5*
Number of rooms: 508
Official Description (provided by the hotel):
Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants, including the award-winning Reflets par Pierre Gagnaire, has wifi throughout rooms and public areas and its own 18-hole championship golf course. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Travelocity, Orbitz, Hotwire, Hotels.com, Agoda, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your InterContinental Dubai Festival City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Dubai Festival City Hotel Dubai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing