Wow! definitely positively surprised by the service attitude extended by the Staff. Location is great (ease of access to Dubai Festival Citc Mall), pool area is nice and breakfast buffet is amazing - beats most hotels we've stayed at for variety & service! The only small negative was a mediocre lunch at their bar on the ground floor with a waiter who could not care less and poor food quality (but hunger is the best cook - so demolished it anyways). Would not go back into that outlet. very smokey and just not nice. Anise however is fantastic for breakfast - great coffee, superb selection of food and great service. The french bistro has lost a bit of its touch - the menu is very ordinary unfortunately. The room & quality though were superb and everyone was super friendly to us. provided a decent babycot (good size and quality) and they made our stay very easy. Pool staff very friendly and competent and Spa Staff outstanding! They accommodated me against all odds (coming in with 2 little babies) and found a way so I could have a 30min massage and the babies with me. Totally exceeded my expectations and would stay there again any time. Superb hotel! great staff - outstanding service!
- Official Description (provided by the hotel):
- Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants, including the award-winning Reflets par Pierre Gagnaire, has wifi throughout rooms and public areas and its own 18-hole championship golf course. ... more less
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- Also Known As:
- Intercontinental Dubai Festival City Hotel Dubai