We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice, comfortable hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Four Points by Sheraton Downtown Dubai
Ranked #126 of 542 Hotels in Dubai
Certificate of Excellence
Wales
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Nice, comfortable hotel”
Reviewed October 13, 2012

Very good hotel - comfortable and well located. The room was of a very hiigh standard - appeared to have been recently refurbished. Ordered room service which was a little poor. Breakfast was OK - lots of fresh fruit. Good overall.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peterbredde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review, October 28, 2012
Dear Peterbredde,

Greetings from the Four Points by Sheraton Downtown Dubai.

Thank you very much for the overall good feedback about our hotel.

Please accept my apologies for not having met your expectations when you ordered room service.

Nevertheless, I hope we will be able to welcome you back once more in the near future.

Kindest Regards,

Gregor K. –
Executive Assistant Manager
Four Points by Sheraton Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,379 reviews from our community

Traveler rating
    549
    641
    147
    22
    20
See reviews for
254
463
131
317
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (177)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
BH
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 12, 2012

I had stayed in this property during an business visit in September, I was pleasantly surprised that inspite of being in Bur Dubai which has a reputation of being crowded this property did not give me that feel. The rooms are quite spacious and neat. The in room entertainment is perfect with a reasonable Lcd tv, iphone dock and mini fridge. From a corporate perspective also its well equipped, a single laptop table, sofa couch with space for 4-5 people for a discussion and wired Internet. There are good transport options from this hotel, cabs available outside, many bur dubai excursions are at walking distance and the metro rail also walking distance. The restaurant/dining options are tad limited within the hotel. All in all this is a good hotel for the price and the locality as well as a Dubai feel.

Room Tip: Take the room package with the breakfast option, the breakfast is a good spread and scrumptious. Als...
See more room tips
  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RStourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review, October 28, 2012
Dear RStourist,

Greetings from the Four Points by Sheraton Downtown Dubai.

Thank you very much for your positive comments on our facilities and the location of our property.

In particular I am happy that you find our hotel suitable for corporate travelers.

I hope we will be able to welcome you back in the future.

Kindest Regards,

Gregor K. –
Executive Assistant Manager
Four Points by Sheraton Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ross-on-Wye, United Kingdom
Level Contributor
240 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed October 8, 2012

Bright,cheerful hotel provided us with all we needed in a 2 night stopover.
Located in the bank district it is not ideally located but the good service and amenities are its strength. Very good breakfast and rooms are spacious and well equipped.
My only small criticism is that there are no sports channels on TV in rooms but this is to encourage you to use the Sports bar downstairs . Food and drink in this bar is very good as is the service.
Good coffee house located next to reception. Used the roof top pool which was very pleasant.
A good 4 star hotel.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DangelaBarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review, October 28, 2012
Dear DangelaBarry,

Greetings from the Four Points by Sheraton Downtown Dubai.

Thank you very much for your nice comments about our spacious rooms and that you have enjoyed breakfast.

In particular I am happy to see that you enjoyed the food and drinks in our pub as well.

We are looking forward to welcoming you back hopefully soon.

Kindest Regards,

Gregor K. –
Executive Assistant Manager
Four Points by Sheraton Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
92 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed October 6, 2012

Dubai has a reputation for glitzy and glamorous hotels and this one is no exception, marble and brass everywhere. Fortunately, the staff are on a par with the décor and our reception was friendly and welcoming.

The hotel is not centrally located but the old souq area is only about twenty minutes walk (could be challenging if you're not used to the heat) and taxis into Dubai Mall area are relatively cheap and plentiful. We were unaware there was a Metro station a block and a half from the hotel or we would have explored that option which increases your travelling range extensively and cheaply.

Our room was what you would expect of a Sheraton if a little classier because, after all, it is in Dubai. It was spacious, quiet, spotlessly clean, had all the amenities and the large double bed was very comfortable. The bathroom was clean and modern.

The included breakfast was not exceptional but it was of a better standard than most hotels we've encountered.

The rooftop pool area is clean and attended by staff but it might be difficult finding some shade from the fierce sun if it is busy.

Our only gripe would be that if you need any computer printouts arrange them well in advance. We didn't think printing our 'plane boarding passes would be difficult so left it to the last minute. The front desk staff were very helpful but somehow the back office "couldn't find" our e-mail. We got the impression we were imposing on that person's time. It took us around forty five minutes to do what should have taken five minutes and we were starting to get anxious about missing our flight check-in.

Apart from that minor glitch our stay was pleasant and memorable and we would stay there again.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank odo5435
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review, October 28, 2012
Dear odo5435,

Greetings from the Four Points by Sheraton Downtown Dubai.

Thank you very much for your nice and detailed comments on our property. We are pleased that we could live up to your expectations.

However, I have heard about the incident which you encountered during your check out for which I would like to apologize. I have addressed this to our Front Office team and I am sure a request like yours will be dealt with in a swifter manner in the future.

Thanks again for highlighting this to us and I hope you will visit us again.

Kindest Regards,

Gregor K. –
Executive Assistant Manager
Four Points by Sheraton Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Level Contributor
77 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed October 3, 2012

This was my second stay in this hotel recently. I did not want to write a review untill I would be sure of the same quality each time. The hotel location is not in the middle of markets but it is near to Dubai Mall, Bank street, Jumairah beach with a short taxi ride. There are some supermarkets near it convenient to buy daily needs. The hotel itself is a new one (or renovated). The rooms are big and the furnitures are new. The bathroom is modern and the corridors give you a peaceful and calm environment. The breakfast was also ok. The only bad point of the hotel is taking taxi out since the hotel has some contract with some private drivers which offer you a double and tripple price for a ride and they do not let the passing by taxis to take their customers easily. If you have a car, this is a best place considering Value/service ratio. By the way, there was a car rental office ( I think the name was Dollar or Budget) which you can higher a car with a good price then drop it at the airport.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank citoyen-du-universe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review, October 28, 2012
Dear citoyen-du-universe,

Greetings from the Four Points by Sheraton Downtown Dubai.

Firstly, thank you very much for having booked with us a second time. I also, would like to thank you for your nice comments on our property.

With regards to our location, I would like to highlight that we are providing shuttles to Dubai Mall and also Jumeirah Beach. Also, a metro station is just 15min walk from the Hotel.

It is correct that we also provide limousine services however, taxis are frequently passing by and are usually easy to get if it’s not during peak times.

Thanks again for your valuable feedback and we are hoping you will be staying with us for a third time very soon.

Kindest Regards,

Gregor K. –
Executive Assistant Manager
Four Points by Sheraton Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chandigarh
Level Contributor
54 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed September 26, 2012

This property is situated in bur dubai area which is very popular among Indians. Most of the Indian food joints are available at walking distance. Food quality at hotel is very nice. Breakfast is reasonably lavish. All major attractions are at 5-10 minutes by taxi. However the availability of taxies is a sad affair. Hotel is located in the inner street; therefore one has to wait for taxi for 15 to 25 minutes. Rooms are very nice and hygienically cleaned. Each floor is having ice dispenser for you evening drinks. Food quality is excellent. Roof top pool and health club is having nice ambience and well stocked. Staff is extra ordinarily courtliest and responsive to the needs. Provision stores are also located at a walking distance. Travel desk of the hotel is little costly. You can get cheaper tours from street market.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mittalpkl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review, October 28, 2012
Dear friendindeed chandigarth,

Greetings from the Four Points by Sheraton Downtown Dubai.

Thank you very much for your positive comments on our facilities and the friendliness of our staff.

It is nice to read that you were happy about our food quality and you liked the rooms as well.

With regards to the taxi situation, at peak times it can be difficult to get taxis and we are looking into how we can improve the situation.

Thanks again for your valuable feedback and we hope you will be staying with us again.

Kindest Regards,

Gregor K. –
Executive Assistant Manager
Four Points by Sheraton Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grove, Oklahoma
Level Contributor
58 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 25, 2012

I needed a good hotel for a short stay (2 days) in Dubai and this hotel served my needs very well. The area is quiet and the taxi to/from the airport is in the range of 40 to 60 AED. There are also other hotels and apartments in the area so it is a more-or-less residential feel to the area.

Room Tip: I have stayed here three times, each time in a different room. The hotel is in a quiet area so all...
See more room tips
  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 28BH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review, October 28, 2012
Dear BH,

Greetings from the Four Points by Sheraton Downtown Dubai.

Thank you for your kind comments and more importantly, thank you for your repeated visits.

We are looking forward to your next stay at Four Points by Sheraton Downtown!

Kindest Regards,

Gregor K. –
Executive Assistant Manager
Four Points by Sheraton Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dubai hotels
0.6 mi away
Four Points by Sheraton Bur Dubai
2.8 mi away
Four Points by Sheraton Sheikh Zayed Road, Dubai
0.1 mi away
Majestic Hotel Tower
Majestic Hotel Tower
#164 of 542 in Dubai
4.0 of 5 bubbles 1,234 reviews
Show Prices
Show Prices
Show Prices
1.5 mi away
Sheraton Dubai Creek Hotel & Towers
0.6 mi away
Park Regis Kris Kin Hotel
1.4 mi away
Ramada Jumeirah
Ramada Jumeirah
#154 of 542 in Dubai
4.0 of 5 bubbles 889 reviews
Show Prices
Show Prices
Show Prices

Been to Four Points by Sheraton Downtown Dubai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Points by Sheraton Downtown Dubai

Property: Four Points by Sheraton Downtown Dubai
Address: Mankhool Road, 4C Street | Bur Dubai, Dubai 116162, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#102 Family Hotel in Dubai
#106 Business Hotel in Dubai
#106 Romantic Hotel in Dubai
#116 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points by Sheraton Downtown Dubai 4*
Number of rooms: 244
Official Description (provided by the hotel):
A four star property located in Bur Dubai which features 250 guest rooms and suites with 3 restaurants including a pub. It is only a few minutes walk from major shopping centers, the old souks, Dubai Museum and Dubai Metro. Provides free bus shuttle to beach & major shopping malls. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotwire, Travelocity, Expedia, Hotels.com, Cancelon, Priceline, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Four Points by Sheraton Downtown Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Downtown Dubai Hotel Dubai
4 Points By Sheraton Downtown Dubai
Four Points Downtown Dubai
Four Points Dubai
Sheraton Dubai
Dubai Sheraton
Dubai Four Points

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing