Overall we had a nice stay, Clean rooms, nice cleaning staff and a great swimming pool (with jacuzzi) on the roof. The reception staff are great, but could be better. In my opinion they should be a little more helpful.
My problem was: on our floor (7th floor) there was a garbage room. It was smelling every day. I told the staff at least 4 times and though that nothing happened. That's a little bit sad. Otherwise everything was great.
Comfortable beds and nice furniture. A great hotel with great facilities.
When we checked out the last day, the manager talked with us about the comments we leaved in the survey before leaving. He asked if there was anything he could do and so on..
The last day when we already had checked out, they allowed us to stay at the roof all day and also using the changing rooms before leaving. Good location also..
So, we are pleased except of the garbage room. Otherwise, really great!
- Official Description (provided by the hotel):
- Centrally located within walking distance to the Mall of the Emirates, Ski Dubai and the Metro. The hotel offers 142 fully furnished spacious one and two bedroom apartments ideally suited for both corporate clients and discerning leisure guests. ... more less
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