I was surprised but hopeful when I found that such an inexpensive hotel had such a huge number of very highly rated reviews. I now know that this should be a huge warning sign.
It was a little late when I arrived and initial impressions were a little shaky. There was no one around but a lone security guard and he scrambled to roust someone who could check me in. I got checked in with little hassle, but when I reached the first floor room, I was crestfallen. The furnishings were unbelievably cheap, which can be forgiven for a budget option, but what was unforgivable was the condition of the room.
There was a dank, greasy smell hanging in the air of the room as if someone had just used the bathroom just before I arrived. It was stomach churning. The entire room was covered with a layer of greasy dirt. The sad little couch was so faded that it appeared to be very, very dusty. The bed looked okay, but was shifted awkwardly in the room. All of the super cheap light fixtures had pain spatters and one was dented. There were smudges on the walls. The carpet had a worn pattern and dirty streaks. There were several light colored areas that I could not identify conclusively as stains or a couple of high contrast clean areas. I am leaning towards the latter as the bed was shifted in such a way that the feet left similar clean spots along with an area of the carpet which revealed the position of some previous furniture. Bathroom surfaces were worn and stained also.
Please don't get me wrong, I wasn't expecting a four or five star hotel, but based on the incredible number of high star, glowing reviews I had a slightly higher expectation. I called the front desk to ask for another room and someone from housekeeping came by and spritzed the room with a few stingy squirts of deodorizer. Not really what I had in mind. They did move me across the hall to another room which was maybe a tad less worn out and dirty, but the effect was the same. I decided to just give it up and try to get a few hours of sleep and the paper thin walls transmitted endless amounts of noise, ruining my first day of training.
In the morning, I checked out and went to a hotel which was located farther away but met my reasonable standards of cleanliness.
I created this account just to share my experience.
- Official Description (provided by the hotel):
- Welcome to Express by Holiday Inn Dubai-Internet City. The Hotel is located in the heart of a major business district in Dubai incorporating Knowledge Village, Internet City and Media City.The Hotel offers convenience for business and leisure travelers with easy access to the Dubai-Abu Dhabi highway and being close to the largest mall in Dubai Mall of the Emirates, the rapidly developing Dubai Marina and Jumeirah Palm, offers our leisure travellers a variety of activities to choose from including shopping, skiing, dinning, entertainment and many more. Express by Holiday Inn Dubai-Internet City is in close proximity to the bus station that leads you directly to Dubai Gold Souk and Dubai Creek .Express By Holiday Inn Dubai-Internet City features 244 contemporary style bedrooms individually air conditioned, offering guests a comfortable, warm and friendly stay. All rooms have en-suite facilities, power shower, direct dial telephones, work station, mini fridge, safe box, satellite T.V. and underground car-park facilities.Express by Holiday Inn Dubai-Internet City is committed to offer guests the best product combining convenience of location with the quality and value for which Express by Holiday Inn brand is famous for around the world. ... more less
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- Also Known As:
- Holiday Inn Express Dubai-Internet City Hotel Dubai
- Holiday Inn Dubai