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“Great Location”

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Nuran Marina Services Residences
Ranked #5 of 295 Specialty Lodging in Dubai
Certificate of Excellence
London
Level 3 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great Location”
Reviewed May 29, 2013

I stayed here for 4 nights with my family in the two bedroom premier apartment and honestly cant find a bad thing to say about the rooms. They are large and spacious with amazing views over the marina (if your lucky enough to get a room with a view!). Kitchens are fully equipped with the exact amount of cutlery and crockery for the number of guests staying in the room. 'Complimentary' internet is capped at 1GB per day and the only connection is in the master bedroom. Free WIFI in the hotel lobby is capped at 50gb or 1 hour twice a day. Most of the hotel staff were genuinely friendly and helpful and couldn't do enough to help you. TV in the living room has a good selection of English channels including sports.

5 minutes walk from the hotel is the marina with a selection of restaurants and handy supermarket.
10 minutes walk from the hotel is Dubai Marina mall which is small compared to some of the other malls in Dubai with a fairly small food court but a good selection of shops.
Metro station is about 5-10 minute walk away which is very handy!

Dont waste your money on the hotels 'airport shuttle' for 600dhs, a cab from the airport is £15-£20 and takes about 30-45 minutes
When getting a cab, they may not know where 'Nuran Residences Marina' is but a lot of them know Al Majara apartments in Dubai Marina.

The only negative I have to say about the hotel is one particular member of staff who checked us in and convinced us we would only have to wait 1 hour to check in when in fact we waited 4 hours to be checked into the WRONG room type. We then had to spend another hour convincing this member of staff that we had in fact paid for the more expensive 'premier' room when we were only given an 'executive' room. And then wait a further 45 minutes before being moved to the correct room type.

Room Tip: Make sure you are very clear about the room you have paid for, otherwise they may try and give you t...
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  • Stayed May 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zantee2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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372 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (104)
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Surrey
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 3, 2013

I stayed at the Nuran with my daughter, who is also my business colleague, for a week. We booked an apartment so we would have space to meet with one or two of our contacts without needing meeting rooms. We were stunned to find that only two cups, two plates, two knives etc were supplied. On enquiry, the front desk also told us that the water in the kitchen tap was NOT suitable for drinking but there was no warning by it to that effect. We arrived after midnight, but the only drinking water available was a small amount in the fridge. Other supplies need to be carried from the supermarket.
The building itself is dated but pleasant and the location is good. This is significantly marred, however, because its door onto the Marina Walk is permanently locked. This means that what should be a short easy stroll to shops, cafes, the Yacht Club etc becomes much longer and involves either a flight of steep steps or a ramp that is most unpleasant after dark.
Our biggest gripe was the complete lack of information. We asked the front desk about the closest place to get a coffee etc and were directed "out of the front, across the car park, out of the security gate and then 10-15 minutes along the road". Not only was this inaccurate - it completely failed to tell us that there was a Costa Coffee one level down from reception and in the same building.
Access to the swimming pool required a special key (300 deposit) but we were not offered this and only found out from the people in Costa!
Overall, it is such a shame that this property is spoilt by so many small niggles - those bove are only a selection. Will we use it again? I am really not sure!

Room Tip: Balcony sizes vary - larger ones may attach to smaller apartments!
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  • Stayed April 2013, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank MKCD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed April 29, 2013

I stayed in nuran for business .. The location is amazing 5minute walk to marina mall 5 minute walk to JBR and it looks over a the water.
The service is good and fast the place is calm and decent. I would stay there even if I went for a vacation. The value is great for the overall and location !

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ram623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level 5 Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 28, 2013

We arrived at Nuran around 10pm, we were given a room on the ground floor, which had a walled patio but zero view, the lady at the front desk said we could move rooms the following day, great. The following day we moved to a room on the 2nd floor, with a side view of the marina, so much better, you could actually sit out on the balcony and have something to look at. The following day we moved again!!! Lol. This time to the 8th floor, room 802, which overlooked the pool and a much wider view of the marina. In all these rooms the layout and decor was pretty much the same. Spacious lounge area, equipped kitchen, bedroom and bathroom, with a cupboard for the washing machine. The balcony was big, with a small table and chairs. The pool area was very nice, and overlooks the marina. The Nuran houses a Costa Coffee. The staff that we dealt with here were wonderful, very friendly & polite, from the front desk staff, the security guys and housekeeping, with a special mention to Aager on the front desk, who was just so friendly and made me smile every time he spoke to us and Arman one of the security guys who was just so pleasant and happy to help you out. The location for us was perfect, a 10min walk to the Jumeriah beach Road, plenty of places to eat down here, with the beach across from the restuarants. Quite a bit of construction going on here. The nearest metro (Jumeriah Lake Towers) is less than 10min walk away. Very easy to get around from here. It would take approx 45 from leaving the apartment to get down to the Dubai Mall and the Burj Khalifa. If you wanted to get to the Souk Madinat and the Al Burj Arab we found a taxi easier and cheap too. The cost of a taxi to and from the airport should cost you approx 80dirhams, at the airport you join a queue for the taxi, if you are directed to a normal looking car, you will pay more, that happened to us and it cost 130dirhams.. The Dubai Marina Mall is a 5min stroll away from Nuran and from here you can catch a water bus to take you further around the marina to discover lots more restaurants. We only learned of the water bus as a fellow guest told us about it, it costs 2dirhams each and it will take 5mins to get around to the other side of the marina or 40mins to walk. There is a fantastic Waitrose at Dubai Marina Mall for all your essentails, with lots of UK brands! For us, as first timers to Dubai, we found staying at Nuran was the perfect location & we are very happy we chose to stay there, after searching for accomodation for a long time. Oh and the pool gets the sun practically all day long.

Room Tip: A pool and marina view was the best for us.
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  • Stayed April 2013, traveled as a couple
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    • Cleanliness
    • Service
Helpful?
2 Thank newlydiate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
Level 4 Contributor
40 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 25, 2013

I had been to Dubai before so I knew my hotel options. I needed somewhere where I can cook for my baby, as welll as close to metro so that I can go shopping! taxi is cheap too but when the baby was sleeping it was so easy for us to take her to metro in her stroller while she was sleeping so that we could enjoy our time. So walking distance to metro (approx 5 mins), to jumeriah beach (approx 10 min) and nxt to it Dubai Marina Mall, a carefour supermarket, and a marina view in the room. Service staff was so friendly, we had washing machine in the room as well so we didnt need to take a big luggage. room was big enough, so I completely recommend this place. the only thing is, we stayed in a studio and it had direct access to next room, next room was a bit noisy but fortunately it didnt last too long. So one bedroom might be a better option to stay away from noise. And there is no noise coming from outside. If ı go to Dubai again, I would definitely stay here again.

Room Tip: Choose a one bedroom, I heard that they are less noisy plus a better marina view....
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  • Stayed October 2012, traveled with family
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Helpful?
1 Thank imtravellingsoiexist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level 6 Contributor
182 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed April 23, 2013

Stopped here for a long weekend, the location is perfect, over looking the marina and within walking distance of JLT metro station (metro then links to all major sites in Dubai) and close to Yatch club (great happy hour drinks) and other hotels with bars etc and to JBR. The apartment we had (two bedrooms) was very spacious and had all mod cons. Will be staying here again, and would recommend to anyone.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dom1874
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UAE
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed April 20, 2013

The wost experience ever in UAE. We are residens in Abu Dabi for the past 8years and this is teh worst hotel we ve ever stayed in .We went to spend a nice family weekend in Dubai with our 8month old daughter .We picked that hotel because of the tripadvisor reviews and because i have a discounted rate with my company. What a dirty hotel. When we first checked in the receptionist check us in an one bedroom apartment as our bookong was. Of course there was not any views of the marina as described in the website but views and the noise of the highway. We didnt mind that as long as we had the space for our baby to crawl around and play in the room. Sine we checked in at noon we left our bags and went straight ot in twon for lunch so we didnt chack the bathroom etc (bif mistake) when we come back from the lunch trip i saw the bathroom .... OMG. Al the walls full of black mould !! And in addition to that we saw two cockroaches in the room .Totally disgusting. After that in just went downhil More cockroaches in the kitched sink etc (See photos attached) When i went downstairs to complain the staff were nor surprised and said the only thing they can do is apologise. I asked for the manager to be informed and come in the hotel. We didnt see any manager till the check out the next day. Also we had to pay the full rate upon check in so we couldnt even walk out of that dirty place. We had the worst experience ever. DO NOT BOOK IN THIS HOTEL!!! There are many more nice 5star hotel in the area for same price and less and serviced apartments in JBR.
When teh manager came on our checkout they gave us 50% discount still to see that reimbursed in my credit card bill. What a waste of a weekend. I hope us and my 8month old baby wont have any health issues after sleeping in a cockroach den!!

Room Tip: Choose another hotel!
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Safari21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nuran Marina Services Residences

Property: Nuran Marina Services Residences
Address: 4 St, Dubai 121600, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 295 Specialty Lodging in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Nuran Marina Services Residences 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Nuran Marina Services Residences Hotel Dubai

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