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“Huge apartments”

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Flora Park Deluxe Hotel Apartments
Ranked #156 of 542 Hotels in Dubai
Certificate of Excellence
Oslo, Norway
1 review
“Huge apartments”
Reviewed March 29, 2012

Perfect place if you wants space, location and quality.
With the subway and shopping mall next door, it's the perfect place to stay in Dubai without paying to much.

  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GadgetFreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herve P, General Manager at Flora Park Deluxe Hotel Apartments, responded to this review, April 5, 2012
Thank you very much for choosing Flora Park Hotel Apartments in your recent stay here in Dubai.

We were happy to hear that you enjoyed and found our hotel facilities. We always appreciate very positive comments from our guests, as it is always a real source of motivation from all our team. ]

It would be a pleasure to welcome you back to Flora Park Hotel Apartments!

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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922 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (223)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
1 review
Reviewed March 26, 2012

This was my second stay in Flora Park.
After numerous stay at Emirates Towers, I stumbled upon this hotel in june 2011 on the way back to the US from Mumbai with my wife and there kids. It was a delight. We were accommodated in a great two bedroom apartment fully furnished, clean and spacious at a fraction of a cost of my previous stay at different hotel. This month I stayed from 03/10 to 03/18 and enjoyed a great room, attentive service from a great team of employees and being close to where I conduct business.
From now on, this is my home in Dubai.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank birame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herve P, General Manager at Flora Park Deluxe Hotel Apartments, responded to this review, March 27, 2012
Thank you for your valuable feedback. It is very nice to hear positive description of our property. This is a great source of motivation to all our team members to deliver the quality service.
Again thank you very much and we are looking forward in welcoming you again here in Dubai.


Regards,
Herve Peyre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 24, 2012

I reserved 2 apartments for our family of 6. We arrived at 9am after spending 3 hours at the airport due to the slow immigration processes. Our pick up transfer at the airport had already left, but a quick call from a colleague and he was back to fetch us in good time. However, on check in, it seemed as if they were not expecting us that early and we were told that check in was only 2pm. Email correspondence was very prompt and I was advised to book the apartment from the day before to ensure that the room was available for early check in, which I did, so I was a bit disappointed with the long wait to check in at reception ~ half hour.
On the whole I was extremely pleased with the hotel. The location is good for public transport and across the road is Day to Day supermarket and the Deira City Centre. Our apartment on the 1st floor was huge and we had a balcony with a small zen garden.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leisure_traveller007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herve P, General Manager at Flora Park Deluxe Hotel Apartments, responded to this review, March 27, 2012
Thank you for taking the time to share us your valuable comments which are vital and will help us to improve our quality of service.

We are sorry to read your feedback with regards to the delay of service upon arrival. We are currently undergoing training sessions to further improve the speed of check-in.

Once again, we do apologize for not meeting your expectations and hope that this experience will not deter you from using Flora Park Deluxe Hotel Apartments in the future.

Warm Regards,
Herve Peyre
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 20, 2012

I stayed here for 6 nights the loction was good n easy to reach the rooms were good but the the housekeeping was too much slow the remotes of our room lcd were without batteries and asked the housekeeping staff to give me batteries but the gave me the batteries after three days i called them several times for the batteries

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank navidsh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herve P, General Manager at Flora Park Deluxe Hotel Apartments, responded to this review, March 27, 2012
Thank you for choosing Flora Park hotel Apartments during your recent stay in Dubai. With regards of the late respond regarding the delivery of new batteries for your TV remote control, we have just implemented a new system which allows us to responds very quickly to all guests needs. I am truly sorry for the inconvenience cause and we look forward to see you again in not so distant future.

Regards,
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Prague
2 reviews
Reviewed March 20, 2012

I stayed here in Feb for 5 nights, with my Friend on a Golfing Trip.
Great 2 Bedroom apartment with everything that we needed, and loads of space of Golf Bags etc. Apartment was spacious and very clean.

Staff were very helpfull with any question that we had and easily arranged our transport to the various Golf Courses that we were playing

Will be coming Back!!

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BJT58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herve P, General Manager at Flora Park Deluxe Hotel Apartments, responded to this review, March 27, 2012
Thank you very much for choosing Flora Park Hotel Apartments during your recent stay in Dubai. It is really nice to read your comments regarding the hotels facilities, friendliness of the staff and for the wonderful description of our property. It really reflects our service attitude and our guest care values. We are looking forward to see you again.

Regards,
Herve Peyre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
Reviewed March 19, 2012

I stayed at the hotel with my mother for 4nights. The place exceeded our expectations! On arrival we were asked whether we prefered seperate beds & so were upgraded to a 2 bedroom apartment free of charge. The rooms are spacious and VERY clean! The flat comes with a fully equiped kitchen & we had a lovely view of the creek from the balcony. The front desk staff are very friendly & helpful especially Hassan. A metro stop is located across the road from the hotel which will get you anywhere within 20mins max! Also Deira City mall is like a 2 minute walk. We really couldn't fault the hotel & will most definitely stay there again!

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herve P, General Manager at Flora Park Deluxe Hotel Apartments, responded to this review, March 27, 2012
Thank you for very much your feedback from your stay with us. Truly wonderful to read your comments. We have just given a positive recommendation to the employee mentioned and we are looking forward to welcoming you back in Flora Park Hotel Apartments.

Regards,
Herve Peyre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 18, 2012

Flora Park, although quite dated, is conveniently located for the amenities of Deira City Centre and offers large apartments that are very well equipped. However, this is essentially a muslim hotel targeted to arabic families, something that is not made clear on the online booking agents or the hotel's own website. I am not sure how frequently they receive western visitors but my own group was treated with suspicion and hostility, to the extent that we left after the first night instead of staying for five, as originally planned.

I went to Dubai for a wedding with a number of university friends from all corners of the globe. Upon arrival, I checked into Flora Park with a female friend of Caribbean origin, who happens to have very short hair, and we were later joined by a Chinese girl who came over to see us before going out for dinner. A member of staff came up to the apartment to unlock our balcony doors and, five minutes later, we received a phone call from the reception, advising us that we are not allowed male visitors and that any males must vacate the premises otherwise we will have to leave.

Our initial reaction was of complete shock, until we realised that the "male" was the Caribbean girl; and myself and the Chinese girl were the "entertainers". I ran down to the reception to explain the situation but the reception manager on duty was very unsympathetic, insisted on checking everyone's passports and was in the middle of giving me a lecture on local morals when the prospective bride showed up with the groom and best man to take us out for dinner. The groom and best man - being real males - were refused entry and a group argument commenced in a mix of arabic and english; with the conclusion that we would be leaving the next day.

The next morning, we went down to check out and found the friendly reception staff who had checked us in the previous day. They were very surprised to see us leave and, after we explained what had happened the night before they apologised and tried their best to convince us to stay - but by this stage the damage was already done. We moved to a room in the Sheraton which, although smaller and shabbier, allowed us to feel a lot more comfortable than we did in Flora Park.

  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Anonymous122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herve P, General Manager at Flora Park Deluxe Hotel Apartments, responded to this review, March 24, 2012
Dear Anonymous122,

I want to thank you for sharing your valuable feedback and I sincerely apologize to you and to your friends for your dire experience while staying with us.

With regards of the misunderstanding with our Reception Supervisor on Duty, please note that your comments have been addressed internally and we will reinforce training to our teams for the proper communication of the UAE's protocols.
Again, I am truly sorry your stay with us was not up to the expected level, rest assured that this was an exception rather than a rule.

I will be delighted to assist you with your reservation for your next stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Flora Park Deluxe Hotel Apartments

Property: Flora Park Deluxe Hotel Apartments
Address: Academic City Rd | 26a Street, 1, Dubai 114166, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#54 Family Hotel in Dubai
#71 Business Hotel in Dubai
#83 Romantic Hotel in Dubai
#140 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Flora Park Deluxe Hotel Apartments 4.5*
Number of rooms: 118
Official Description (provided by the hotel):
Flora Park Hotel Apartment is a classified deluxe hotel apartment located in close proximity to the serene Dubai creek, only 100 meters away from the Deira city centre which is less than a 5 minute walk. It is 2km from the Dubai international airport and an ideal place for business travelers and holiday makers alike. These prestigious fully furnished 118 apartments offer 1, 2 and 3 bedrooms and amenities include fully equipped kitchen, en-suite bathroom for each bedroom, IDD facility and voice mail, Free High speed and wireless internet connectivity, in-room safety deposit box and satellite television. In addition to that 24 hour room service, express laundry and dry cleaning service, all day dining restaurant provides the comfort and convenience of home while allowing you to enjoy the amenities and personalized service. ... more   less 
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Also Known As:
Flora Park Dubai

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