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“Clean and easily accessible”
3 of 5 bubbles Review of Royal Ascot Hotel

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Royal Ascot Hotel
Ranked #54 of 540 Hotels in Dubai
Coral Springs, Florida
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Clean and easily accessible”
Reviewed December 17, 2013

I was pleasanty surprised by this hotel. It was clean and located in a busy area of town, so it was easy to just get out and walk around to explore the shops. Dubai is very safe and so walking around at nights was not a concern. The food was edible and the staff mostly pleasant. Unfortunately it takes multiple requests to get any type of service, but if you are persistent they will eventually get to your request. Based on previous reviews I read online i expected this hotel to be less than 1 star. It is in fact on the low wnd of the 3 star scale. A little refurbishing would make this a truly exceptional property!

Room Tip: Try to get a room with a king bed, they are better proportioned. High floors are also more quiet...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yvonne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,237 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
India
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 14, 2013

Decent enough to stay for 4 or 5 days. Could not explore the restaurants and coffee shops due to tight schedules. Location is good, closer to many interesting places. Breakfast options were limited specially for vegetarians.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank inter-travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmedabad, India
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed December 9, 2013

We had a fantastic stay as we checked in we were upgraded to suite room. the room was huge and was very clean and comfortable. the staff was very freindly and cooperative.the hotel has one of the best night clubs of dubai. it is centrally located and is at walkable distance from Mina Bazar and Dubai museum.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AakashBajaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lagos, Nigeria
Level Contributor
119 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed November 26, 2013

Centrally located in Bur Dubai. Spacious rooms/suites. Excellent quality of food.
Staff is very cooperative & helpful.
Travel desk is good too for arranging local sight seeing but you need to negotiate.
Breakfast is good and complete.

Room Tip: I stayed in Suite but largely found all rooms located rightly.
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank buddyofall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 21, 2013

This is not a four star hotel. The reception staff are rude and generally of a poor standard. The complementary fruit bowls and newspapers were not delivered daily and when requesting this, it took 3-4hours for us to get it. The first day we arrived at the hotel, the manager gave us an early check-in into a room which was great. However, the room was not clean enough to our standards so we asked if we could change rooms which was done instantly. We stayed in the second room one night, and the room was infested with cockroaches. We phoned the reception staff who said a member of housekeeping would investigate our concern. The member did not arrive so we had to go down to speak to the manager again! He seemed very surprised at what we had discovered and instantly upgraded us to a better room (it had a jacuzzi) - fantastic service.

The breakfast was excellent - especially the chef at the omelette station! The waiters were very attentive and always addressed our needs. There was a wide variety of different cuisines. However we did find cockroaches in the breakfast area on he last day! One was in the bread basket! Disgusting. I brought this to the attention of the restaurant manager who removed the bread basket instantly (he didn't seem surprised that I saw a cockroach). The Hotel is generally very dirty.

The pool/gym was faultless. Very clean. The only bugbear (excuse the pun) is the lack of variety of gym equipment.

The staff are generally OK apart from the reception staff. On the whole I would say this hotel was a 3* hotel. The hygiene is very poor and I would NOT recommend staying at this hotel.

Room Tip: There is a club/bar on the rooftop so if you want a quieter area of the hotel, try not to get a room...
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Blueye2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
97 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed November 20, 2013

A 4-Star hotel which is not worth its name. Reception is poor during the nights. It is a Big Pick up Joint for dubai where even at 12PM in the night you will find girls moving around and can be quite uncomfortable for families. Food is worst and the buffet breakfast deplorable for a 4-Star hotel. Room is nice and cosy and alright but concierge is among the worst and no one helps any travellers as they are mostly interested in the tips from the girls and pimps. A hotel which is not even worth being given 2-Stars. Good for people who want to have a good time in pubs & Bar with assorted girls. Families Stay Away

Room Tip: Families better avoid this hotel as you may feel uncomfortable after 10PM and during weekends.
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mrgurudatta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 14, 2013

Just arrived 3 days ago from Dubai and stayed at the Royal Ascot (went with Gate 1 Tours). Do
yourself a favor and upgrade to a better hotel (they said this was a 4* but it functioned more like a 2 or 3* hotel)! The people in the front desk, although nice, either never knew the answer to simple questions or gave out the wrong information. When you called the reception, they never answered and you had to go through a bunch of numbers to get any one. Really poor training.
When in an exciting and fun place like Dubai, don't let a mediocre hotel ruin your stay! This
place was advertised as having 10 restaurants. Well, that's a lie. There were two in the lobby which were ALWAYS empty. I went to the Korean restaurant inside the hotel and I should have left when I noticed there was not a soul there. Well, the food was horrendous, cold and tasteless. I ordered a side order of dumplings and they charged me $20! The only time I was ripped off the whole time I was in Dubai (7 days) was when I was at this substandard hotel. On top of this, we missed our 10'oclock reservation for cocktails at the Burj Al Arab because the concierge gave
me the wrong information for a dhow cruise we had booked earlier which we found out ended much later then he had said thereby conflicting with our reservation at the Burj Al Arab! Also, beware of some of the waiters in the buffet breakfast restaurant. We would be sitting there waiting for coffee and on several occasions when there were Arab or Indian tourists there they would totally ignore us and only serve them. Pretty outrageous behavior if you ask me. Yes, we are Americans and although I have traveled all over the world, I have only experienced this type of behavior at this hotel. No where else in Dubai did we get this type of treatment. The people were wonderful and service staff everywhere else was great. JUST BEWARE AND AVOID THIS HOTEL AT ALL COST!!

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank rebreb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Ascot Hotel

Property: Royal Ascot Hotel
Address: Khalid Bin Al Waleed Rd | Bur Dubai; 3c Street, 62, Dubai 115160, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#38 Best Value Hotel in Dubai
#39 Spa Hotel in Dubai
#50 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Royal Ascot Hotel 4*
Number of rooms: 181
Official Description (provided by the hotel):
This exclusive Dubai hotel features 11 food outlets, expansive spa facilities and a rooftop swimming pool with city views. It offers free on-site parking and is situated a 5-minute drive from the Burjuman Mall. All guest rooms at Royal Ascot Hotel have high ceilings and are equipped with an LCD TV with satellite channels. The luxury bathrooms feature marble flooring and signature amenities. Among the 11 bars, cafés and restaurants at the Royal Ascot, the Ok Ryu Gwan serves exquisite Korean dishes, while Mehfil specializes in authentic Indian cuisine. Guests can have a massage and then relax at the Chill Spa or sunbathe on the terrace. The Royal Hotel is a 7-minute drive from the popular Sheikh Zayed Road and a 5-minute drive from Dubai Museum. Dubai Creek is 2 km away. Bur Dubai is a great choice for travellers interested in desert, sightseeing and business. ... more   less 
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Also Known As:
Royal Ascot Hotel Dubai
Hotel Royal Ascot
Royal Ascot Dubai

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