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“Great reccomendation”
Review of Manzil Downtown

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Manzil Downtown
Ranked #33 of 550 Hotels in Dubai
Certificate of Excellence
1 review
“Great reccomendation”
Reviewed August 2, 2013

We were reccomended this hotel by friends who had previously stayed here, and I would certainly do the same again. The staff were attentive and friendly, the rooms were clean and well presented and the hotel is located directly across from the dubai mall.. Bonus!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LisaNHenderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown, responded to this review, August 27, 2013
Dear LisaNHenderson

Thank you for taking the time to send us your feedback. We are glad to hear that your friends suggested our hotel and even more excited that you were satisfied with their recommendation.

I do hope to welcome you back soon

Kind regards

Stefan
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2,177 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (302)
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Perth
Level 5 Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 31, 2013

We were recommended to stay at this hotel by friends who lived in the UAE and it was a great suggestion for a stopover in Dubai. The hotel is close to the Burj Al Kalifa and within walking distance to the Dubai Fountain and Dubai Mall. The reception staff were very welcoming, the concierge staff helpful and the cleaning staff very polite and thorough. The room was spotlessly clean and a reasonable size although personally I didn't like the layout of the room and bathroom. A/C worked well and the free Wifi was an added bonus. The pool area was wonderful - clean and well cared for by attentive staff providing drinks and clean towels. There is also a supermarket in the arcade behind the hotel if you need something - just ask the concierge for directions. It is 1 minute walk away. The breakfast buffet was extensive with fresh fruit, juices, pastries, hot food (although not very hot). We certainly had more than enough to eat. Overall we liked the hotel, if not the room layout, and would certainly be happy to stay here again.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Swaniesperth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown, responded to this review, August 2, 2013
Dear LindaH

Its great to hear that your friends recommended our hotel to you. Word of mouth is always the most reliable source of information when it comes to travel.

The hotel location is a major plus for our guests. That, and the remarkable efforts of our staff as it seems you discovered.
Our chefs work very hard at constantly updating our breakfast buffet selection, and improving that overall experience and always appreciate feedback from our guests - I will be sure to check that there are more regular checks on the temperature of the buffet.

I appreciate you taking the time to send us your review and hope to welcome back at the hotel again soon.

Kind regards

Stefan Viard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, United Kingdom
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 29, 2013

My second visit & I wanted my husband to enjoy the Al Manzil as well so although it is Ramadan we booked a 2 night stopover this time. Its location within walking distance of the Burj Al Khalifa, Dubai Fountain & Mall is perfect. The reception & concierge staff are simply brilliant, nothing is too much trouble. Our 4th floor room overlooked the courtyard & pool area (away from the current works going on across the road) and it was very tastefully furnished and clean. The bed & bedding was extremely comfortable & the A/C worked well, our only slight annoyance was that there were no voile drapes so we had to keep the full length blind mostly down while moving around in the room to give us abit of privacy. Also it was a little noisier than normal into late evening due to the Iftar meal & entertainment going on but nothing too bad. The breakfast buffet was delicious with such a lot of choice, which kept us going throughout the day. All the housekeeping & waiting staff were very attentive. We had our evening meal in the sports grill (Nezeaussi) well worth a visit for all the sports being shown & food. All in all a thoroughly brilliant stay, perhaps next time we'll get a swim as the pool area looked so inviting. Keep up the good work.

Room Tip: All rooms are lovely, overlooking courtyard is lovely position, 4th floor upwards or try asking on a...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GillyM-S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown, responded to this review, August 2, 2013
Dear GillyM-S

It's great to hear that you stayed with us for a second time.
Ramadan is a very interesting time to be in the city, and it does get quite festive in the evenings.

I am glad that during your stay with us you had the opportunity to try our breakfast, as well as our award winning, Nezesaussi Grill. Outside of Ramadan we have a newly launched Friday brunch at this venue that is hugely popular - hopefully on your next visit you will have the opportunity to this out.

The poolside bar also serves a great variety of drinks and snacks definitely something to have on your list for next time.

Kind regards

Stefan Viard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlsbad, California
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 22, 2013

This an amazing hotel - close to everything - Burj Khalifa and largest shopping mall. Visiting on business. We utilized the business center as well.Breakfast buffet in the morning was unbelievable and fresh - I did not know what to expect. Even had a pizza place and a market to grab essentials.

Hotel staff bent over backwards to help. I don't know if this attitude is pervasive though out Dubai - but is was refreshing to be treated so well - even as a women travelling on her own. I just wish it were closer so I could enjoy again!

Dubai is like a Shangri la. This hotel is perfect spot to enjoy.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PinkyLee123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown, responded to this review, August 2, 2013
Dear PinkyLee

Thanks for sending us your feedback.
The hotel is perfectly located to get around the city and get in a bit of leisure activities even if on a business trip. With all the malls, attractions and the market (souk) next door there is plenty for our guests to keep busy with.

Our staff work very hard and are extremely passionate about their jobs, and I am glad to hear you were on the receiving end of their excellent service efforts.
Dubai is particularly considerate of female travelers and generally the region is well catered to and respectful of women traveling on their own.

Kind regards

Stefan Viard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malmesbury, United Kingdom
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 19, 2013

Just loved everything about the Al Manzil ..... fabulous hotel shuttle service with refreshing cold towels to cope with the sudden change in temperature, professional welcome at reception, room beautiful (love the open plan feel), bed/room turn down service daily plus yummy chocolates, use of the internet and business centre thrown in (essential on business), breakfast and dinner in the Conservatory and Courtyard respectively just excellent, concierge helpful, everything about the hotel clean and fresh.

Can't wait to come back on business and will be sure to add on a couple of extra days so can actually do the Burj Khalifa and the Dubai Mall which are on the doorstep.

Have stayed in other hotels in Dubai previously but Al Manzil is now top of my list !!

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sueMalmesbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown, responded to this review, August 2, 2013
Dear sueMalmesbury

I'm thrilled to hear you loved everything about our hotel... and listed some them.
It is always great getting such positive feedback from guests that have enjoyed their experience.

I think your idea of an extended business trip is a great one and we look forward to welcoming you back again soon.

Kind regards

Stefan Viard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 16, 2013

Met at the airport by hotel staff and they were always on hand to drive you anywhere you needed. The staff were amazing and so helpful. The food was lovely at breakfast and the courtyard was so pretty for evening relaxation. Centrally located and everything is of excellent quality. Would highly recommend it - all the little touches went a long way to making it a fab trip - just a shame it wasn't longer! :)

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank FiFiLaSparkle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown, responded to this review, August 2, 2013
Dear FiFiLaSparkle

I appreciate you taking the time to write us a review.

Our staff both inside the hotel and those that carry our guests from place to place, all are very passionate about their jobs. I am glad you experienced the level of service excellence we work very hard to maintain.
The hotel is certainly well located and I am glad to hear that you would recommend it to new travelers.
Its the little touches that make a big difference and I'm happy to hear you appreciated these.

Kind regards

Stefan Viard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam
Level 5 Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 16, 2013

We stayed at Al Manzil for the third time last June and it was excellent as always. Dubai as a city is fun and relaxing as a stopover from Europe travelling East (or back again). Al Manzil has an excellent location, comfortable beds, good service and excellent breakfast buffet. Unless you don't mind paying the top-dollar for places like The Palace or The Adress this is the place to go.

Room Tip: Ensist on non-smoking if you so desire. Staff showed a tendency to treat non-smoking wishes as a pos...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JJWAmsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown, responded to this review, August 2, 2013
Dear JJWAmsterdam

Thank you for taking the time to review our hotel. I am thrilled to hear that you enjoyed your stay, and the breakfast with us and honored that we helped position Dubai as your favorite stopover.

I hope that we are ale to welcome you back on your next journey.

Kind regards

Stefan Viard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Manzil Downtown

Property: Manzil Downtown
Address: Mohamed Bin Rashid Boulevard | The Old Town, Downtown Dubai, Dubai 114822, United Arab Emirates (Formerly Al Manzil Hotel)
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Dubai
#25 Romantic Hotel in Dubai
#31 Luxury Hotel in Dubai
#40 Family Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Manzil Downtown 4*
Number of rooms: 197
Official Description (provided by the hotel):
Manzil Downtown is an upscale boutique hotel with a contemporary Arabesque design offering engaging service based on Arabic hospitality. Centrally located on Mohammed Bin Rashid Boulevard, the gourmet dining district of downtown Dubai, Manzil Downtown is within walking distance of The Dubai Mall and Burj Khalifa. The hotel provides a stylised hub for today's social explorers, energised by being at the heart of things, combined with a unique and efficient meeting space for business guests looking to make an impression. Technology is embraced throughout the hotel to facilitate the efficiency, convenience and opportunities demanded by an active, modern life. Please note that all rooms are non-smoking. ... more   less 
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Also Known As:
Al Manzil Dubai
Al Manzil Hotel Dubai
Hotel Al Manzil

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