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“Al Manzil hotel Dubai”
Review of Manzil Downtown

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Manzil Downtown
Ranked #28 of 554 Hotels in Dubai
Certificate of Excellence
Reviewed February 25, 2013

We stayed at this hotel in April 2012 after 10 days in Jordan,it was to be our little bit of luxury after trekking the desert,what a treat from the moment we arrived at the hotel to checking out.
we were greeted like VIPs the room was luxurious the view outstanding ,the staff couldn't do enough for us such as helping with tours as we were there for only 2 days they wanted to make sure we enjoyed ourselves.
When staying there breakfast is a must possibly the best ever anywhere they set a very high standard.
the location is brilliant in the old quarter across the road from Dubai Mall,truly a shoppers paradise.
I cannot wait to go back,need to return to Dubai to stay there.
do not look any further than the Al Manzil.

Room Tip: I believe any room would be excellent
  • Stayed: April 2012, traveled with friends
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2  Thank mymg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown, responded to this reviewResponded March 2, 2013

Hi

We appreciate you taking the time to review the hotel. I'm glad you felt like VIP's as this is what we aim to have all our guests experience.
Best wishes,
Stefan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,012 - 1,018 of 2,228 reviews

Reviewed February 25, 2013

We only stayed at Al Manzil for one night, and one night was enough to convince us to only recommend Al Manzil to all our friends and family visiting Dubai! We booked into one of the Burj Suites and therefore had none of the bathroom issues discussed in other reviews.

We sent a message to the hotel that we will arrive early, and never expected to get our room by 09:30 in the morning, we were ready to drop our luggage at reception and head for the sights but Robert (Friendly South African at the front desk) handled everything perfectly, Robert suggested having breakfast we took his advice and it blew our minds! (Breakfast is a clear winner and one of the best adorned spreads you can ever come across) , as we had our first sips of coffee; Robert came to our table, handed us our room cards and enthusiastically informed us we were now checked in at 10:00 in the morning and our luggage will wait for us in the room! Now that is what service is all about, personal, friendly, pro active and efficient.

The staff at Al Manzil is their greatest asset, everywhere you look there is a friendly smile from the housekeepers to the doorman, you really do feel like the most important person they know and that is a great feeling! You simply get the impression you have walked into a well build Swiss clock, everything just fits perfectly! Well done Al Manzil team!

The Suite is a must and the view of the Burj Khalifa is spectacular! Location is unbeatable and only a short walk to Dubai fountains and Mall.

The sky vodka lounge is also a great place to relax after a crazy day in Dubai, its quieter than the courtyard and the Shisha service is very well organised. The chef's really delivered as we ordered 2 amazing salads (Go for the Thai beef salad!)

This hotel is a great example of how hotel guests should be treated, other establishments can only learn as this hotel seems to have perfected the formula.

Thank you to all Al Manzil staff, you are stars!

Room Tip: Burj Suite is perfect! Room 119.
  • Stayed: February 2013, traveled as a couple
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1  Thank Oppisand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown, responded to this reviewResponded March 5, 2013

Dear Oppisand

Thank you for your review. I will be sure to let Robert know about your positive feedback and I am very glad that even during your short stay you took so much of our offering with you.
I hope to see you return for a longer stay with us - we have many more salads and other spectacular dishes for you to try.

Kind regards
Stefan Viard
General Manager

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Reviewed February 20, 2013

From the moment that you arrive at the Al Manzil you realise that you have stepped into a very special hotel. The staff have perfected that rare technique of catering for your every need without being intrusive. Everything about this hotel is top class. The breakfasts are amazing with such a wide choice of good quality food there really is something for everyone. We had a great room with a balcony overlooking the pool, spotless and once again serviced by the very professional staff who seem to go out of their way to make your stay even more comfortable. The hotels many eating venues all offer a high standard of food and this coupled with the great location, Dubai Mall and Burj Khalifa about 10 minutes walk ,makes it an ideal hotel for anyone who wants a variety of good food venues.

  • Stayed: February 2013, traveled as a couple
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Thank barbaraD5854
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown, responded to this reviewResponded March 5, 2013

Dear barbaraD5854

Our staff at Al Manzil are our greatest treasure and I am glad they were able to take care of you during your stay with us.
I do hope that you will pay us another visit soon, as the team are always excited by our repeat guests.

Kind regards,

Stefan Viard
General Manager

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Reviewed February 20, 2013

We stayed 5 nights in a pool view room and loved every minute of our stay. From the moment you arrive till you depart you are treated like royalty. Service was impeccable and the variety of eating venues on site plus the worlds biggest mall across the road meant never feeling hungry.

  • Stayed: January 2013
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Thank aussieagent1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown, responded to this reviewResponded March 5, 2013

Dear aussieagent1

The pool view rooms are often a favorite and I'm glad your 5 nights spent with us were so enjoyable.
Our guests are as good as royalty to us, and we hope to welcome you back soon.

Kind regards,

Stefan Viard
General Manager

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Reviewed February 19, 2013

The location is good by Dubai standards - 10 minutes' walk from Burj Khalifa or Dubai Mall and Fountain, 25 minutes' walk to the nearest Metro station. The room was very comfortable and convenient - soft bed, room safe, pleasant decor, free Wi-Fi, TV with BBC World etc. A quirky design feature is that the bathtub is in the middle of the room, surrounded on three sides by plain glass, the other side open.
The staff were very professional and efficient. I arrived at 9 a.m., but they had a room available and let me check in immediately.

  • Stayed: February 2013, traveled solo
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1  Thank tnbms162016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown, responded to this reviewResponded March 5, 2013

Dear tnmbs16

I am glad to hear that your early check-in was arranged and that you enjoyed your stay with us.

I do hope to welcome back in the future.

Kind regards,
Stefan Viard

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Reviewed February 17, 2013

As previous reviews have said, the Al Manzil may not be one of Dubai's most chic and glamorous hotels/resorts, but it is a modern, well-appointed hotel with a nice "Arabian" theme and on a smaller, more human, scale than many of Dubai's mega-hotels. The main oddity is the "open plan" bathroom in which the bathtub and washbasins are in full view of the rest of the room. It is unusual, and makes the room look bigger than it really is, but its a matter of personal taste and we would have preferred a "standard" separate bathroom.

The staff were very helpful, and the breakfast excellent, especially as we could eat it whilst sitting outside in the courtyard. There is also a very convenient mini supermarket in the hotel's own "souk", although we didn't discover it until late in our trip.

All that said, the key advantage for the hotel is its superb location, only a 5 minute walk from the souk al Bahar and beyond that, the Dubai Mall and Burj Khalifa. There are loads of shops and restaurants in within a safe, short, pleasant walk. We ate in the hotel's courtyard hotel one night (very good, nice relaxed atmosphere and good Middle Eastern food, alcholol served!), and then two times in the various restaurants in the souk al bahar/Dubai Mall, some of which have outdoors seating with views of the Burj and its fountains but none of which serve booze. This in our view was a much better location than either the Creek or the Jumeirah beach if you are staying a few days as a "city break" rather than as a "beach break".

Apart from the unusual bathroom (which we knew about before we went, having read the reviews), the only criticism we have is that of road noise. We asked for a quiet room, and got one more or less above the main entrance to the hotel. This had a small balcony with a side view of the Burj. However, even though this is not actually next to the main road, and the main road isnt all that busy, we could hear road noise for much of the night, especially when the air con was switched off. We suspect that the window glazing was not thick enough to keep out the noise. If (like us) you are a light sleeper, a room facing inwards towards the courtyard would probably be quieter.

Dubai itself is a strange place, but we would seriously consider a return to the Al Manzil if we ever came back.

Room Tip: Get one facing the courtyard to avoid road noise if you are a light sleeper, although you would miss...
  • Stayed: February 2013, traveled as a couple
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Thank Townsiders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown, responded to this reviewResponded March 5, 2013

Dear Townsiders

Thank you for taking time to write a review. I trust that the staff certainly would have tried to accommodate your room request should availability have permitted. You have also suggested additional areas that I will look into regarding the road noise.
I am glad that you intend on staying with us again should you return, and I hope we are able to welcome you back to Dubai in the future.

Kind regards,

Stefan Viard
General Manager

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Reviewed February 16, 2013

I booked Al Manzil Hotel by myself, and starting from the first emails, the staff was always very efficient and extremely polite. Once we got to Dubai, I was extremely happy with my choice. The position is great - only a few minutes walk to Dubai Mall in a very nice area. We got a Burj Khalifa view room which I think was worth it. All the staff was extremely helpful. We were very happy with the car service to and from the airport. We also took a 6-hour private car tour of Dubai arranged by the hotel, who took us to all the important places and had us discover the city, as it was the first time for us. In the Conservatory Restaurant we had a buffet lunch upon arrival, and also buffet breakfast - delicious and very varied!! The rooms were beautiful, and interesting with the mid-room bathtubs. My son appreciated the fitness room and the pool. We hope to go to Dubai again soon and we would definitely pick Al Manzil Hotel for our next stay.

Room Tip: A Burj Khalifa view room adds to the fascinating atmosphere.
  • Stayed: February 2013, traveled with family
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Thank DanielaAvitabile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown, responded to this reviewResponded March 5, 2013

Dear DanielaAvitabile

Thank you for staying with us during your visit to Dubai. It sounds like you had a great visit to our wonderful desert city and we do hope to welcome you and your family back soon.

Kind regards,

Stefan Viard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Manzil Downtown

Address: Mohamed Bin Rashid Boulevard | The Old Town, Downtown Dubai, Dubai 114822, United Arab Emirates (Formerly Al Manzil Hotel)
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Dubai
#25 Romantic Hotel in Dubai
#26 Luxury Hotel in Dubai
#40 Family Hotel in Dubai
Price Range: $187 - $563 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Manzil Downtown 4*
Number of rooms: 197
Official Description (provided by the hotel):
Manzil Downtown is an upscale boutique hotel with a contemporary Arabesque design offering engaging service based on Arabic hospitality. Centrally located on Mohammed Bin Rashid Boulevard, the gourmet dining district of downtown Dubai, Manzil Downtown is within walking distance of The Dubai Mall and Burj Khalifa. The hotel provides a stylised hub for today's social explorers, energised by being at the heart of things, combined with a unique and efficient meeting space for business guests looking to make an impression. Technology is embraced throughout the hotel to facilitate the efficiency, convenience and opportunities demanded by an active, modern life. Please note that all rooms are non-smoking. ... more   less 
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Also Known As:
Al Manzil Dubai
Al Manzil Hotel Dubai
Hotel Al Manzil

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