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“Dubai Stop over” 4 of 5 stars
Review of Manzil Downtown Dubai

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Manzil Downtown Dubai
Ranked #19 of 538 Hotels in Dubai
Certificate of Excellence
Brisbane, Australia
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Dubai Stop over”
4 of 5 stars Reviewed November 18, 2012 via mobile

We spent 2 nights at the Al Manzil on our way to Europe and plan to stay again on our way back to Australia. The hotel is well located within walking distance to the Dubai mall & the Burg Kalifa. Generally speaking service was good, Robert on checkin was very good, although female front desk staff at check out were not as good. We dined at most of the restaurants and food & experience was good.

Stayed November 2012, traveled as a couple
Helpful?
1 Thank OE4ME
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,838 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (260)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Worthing, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed November 18, 2012

Having read very good reviews of this hotel I was very pleased to have been upgraded from the Qamardeen to the Al Manzil due to refurbishment. Our three night stay was a post cruise extension. We arranged via e-mail for a pickup at Port Rachid at 9-30am on the morning of our disembarkation. We waited in the hot sun for nearly 45 minutes but nobody from the hotel arrived. We then had great difficulty securing a taxi for our transfer. On arrival we were made to feel uncomfortable as they did not believe there was a transfer booked directly with them. I had to obtain a copy of my e-mail which they then acknowledged was their error. Our room was located on the third floor with a pool view. The room was quite large with the bath in the room. The bed was large and comfortable.
The quality of food was good however the service could have been a lot better.I understand there were staff shortages while we were there. Finally a complimentary shuttle was provided for our return to the airport.
The location of the hotel is excellent being close to the Dubai Mall and the Burj Khalifa.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank nic_19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 17, 2012

Arrived in the very early hours of the morning after a month long holiday in Europe. Man on reception was welcoming but very hard to understand. He seemed to be mixed up about whether we were to pay cash or could pay by card. That was the only negative. Room was lovely, hotel is very convenient to Dubai Mall, fountains and Burj Kalifa. Taxis are frequent and inexpensive.
Overall the hotel has a nice vibe.

Stayed September 2012, traveled as a couple
Helpful?
1 Thank pandr25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wincanton, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 16, 2012

I have stayed in this hotel on a number of occasions whilst traveling on business. It is a small, friendly hotel. The staff are very welcoming and helpful, in particular on the reception and concierge desk.

The Courtyard is a great place for an evening meal, with varied menus and food available. You can spend the evening with friends or colleagues outside in the warm evening air just soaking up the atmosphere (although the shisha can sometimes be a bit overpowering).

The swimming pool, although small, is rarely very busy and provides welcome relaxation at the end of a busy day.

Being only a few minutes walk from the Dubai Fountains, Dubai Mall and Burj Khalifa, this hotel is in a great location for shopping (either in the mall, or the smaller Souk Al Bahar) or to enjoy a meal at one of the many and varied restaurants whilst watching the fountains.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank J0anesy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown Dubai, responded to this review, November 18, 2012
Dear J0anesy,

Thank you for taking the time to write about your experience at Al Manzil Hotel. For you next visiting may I suggest that you ask for a non-smoking table if you happen to opt for an evening at our award winning Courtyard restaurant?
Your praise with regards to our location and facilities is much appreciated and I will be sure to pass on your kind words to our reception and front office teams.
Kind regards,
Stefan Viard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 16, 2012 via mobile

Just returned from a 3 night stay on the way to the Maldives. Originally booked the Qamardeen further along the road, but this was closed due to refurbishment so the travel agent put us in the Al Manzil instead. It was a lovely, staff all very helpful. Breakfast was included which is a buffet and was very good. Room a food good size, had a pool view. Free wifi in the room as well which was useful.

10 min walk to the Dubai Mall and Burj Khalifa.

Got a taxi to the gold souk, which was about 25 mins away. Didn't have time to go to he marina/beach area although would do this if we go again.

Definitely do a trip out into the desert as this was the highlight of our trip, going over the dunes was scary, but fun. Smoked a shiesha pipe, had a camel ride and got a henna tattoo-all great fun.

Overall would definitely recommend this hotel.

  • Stayed November 2012
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Katie_M_B37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown Dubai, responded to this review, November 18, 2012
Dear Katie_M_B37,

Thank you for your review. I am very happy to hear that you enjoyed our breakfast and the complimentary WiFi available throughout the hotel.
We look forward to welcoming you back to the hotel when you return to Dubai.
Kind regards,
Stefan Viard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 16, 2012

Great location and very comfortable room. Our 6th floor room had a fantastic view of the Burj Khalifa! The hotel is modern with Arabic decor and flair, located within an easy walk from the Dubai Mall. The service was very good and staff were helpful.

Room Tip: Ask for north facing room to see the Burj Khalifa
See more room tips
  • Stayed November 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank socalprof48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown Dubai, responded to this review, November 18, 2012
Dear socalprof48,

Thank you for your comments, I am very pleased to hear that you enjoyed our location, the comfort of and view from your room and the overall décor of the hotel.
We do hope to welcome you back to the hotel in the near future.
Kind regards,
Stefan Viard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed November 15, 2012

Originally i booked the Qamardeen hotel but due to renovation there they switched our reservation beforehand to the Al Manzil. We had the best service ever experienced at any hotel and while staff were friendly they also were very efficient. The rooms are very well appointed with a surprising bathroom. Breakfast was very enjoyable. Location is one of the best of Dubai: walking distance from Dubai mall and fountains. plenty of nice restaurants at hotel or very close.
Only one negative: we could only stay for one night !

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank rimage2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown Dubai, responded to this review, November 18, 2012
Dear rimage2000,

Thank you for your high praise of the Al Manzil Hotel. We do apologize for any inconvenience caused due to the relocation, but I trust it was painless and that it didn’t adversely affect your experience. I will gladly pass on you kind words to my staff.
We do hope that we will have the pleasure of welcoming you back for a longer stay in the near future.
Kind regards,
Stefan Viard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Manzil Downtown Dubai

Property: Manzil Downtown Dubai
Address: The Old Town, Downtown Dubai | Mohamed Bin Rashid Boulevard, Dubai 114822, United Arab Emirates (Formerly Al Manzil Hotel)
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Dubai
#19 Luxury Hotel in Dubai
#25 Romantic Hotel in Dubai
#40 Family Hotel in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Manzil Downtown Dubai 4*
Number of rooms: 197
Official Description (provided by the hotel):
Manzil Downtown Dubai is an upscale boutique hotel managed by Vida Hotels and Resorts with a contemporary Arabesque design offering engaging service based on Arabic hospitality. Centrally located on Mohammed Bin Rashid Boulevard, the gourmet dining district of Downtown Dubai, Manzil is within walking distance of The Dubai Mall and Burj Khalifa. The hotel provides a stylised hub for today's social explorers, energised by being at the heart of things, combined with a unique and efficient meeting space for business guests looking to make an impression. Technology is embraced throughout the hotel to facilitate the efficiency, convenience and opportunities demanded by an active, modern life. Please note that all rooms are non-smoking. ... more   less 
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Also Known As:
Al Manzil Dubai
Al Manzil Hotel Dubai
Hotel Al Manzil

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