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“Excellent hospitality”
Review of Vida Downtown

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Vida Downtown
Ranked #61 of 554 Hotels in Dubai
Reviewed January 18, 2011

We have been to Dubai before and while not in love with it overall as a destination, it provides a good stopover enroute to Europe. We only wanted a good hotel close to the airport with perhaps an Arabian atmosphere. This hotel fitted the bill perfectly and actually gave us a different concept of the city. Location was good close to the Dubai mall and only 20mins from the airport made it great for a stopover without actually staying at the airport. Room was nicely appointed but some may be putoff by the glass bathroom. I actually like it but some may not. Every person on staff that we had dealings with were very good and the welcome from all staff was genuinely nice and efficient. Overall the hotel had a feeling of calm and relaxation in a very modern Arabian way. Would definitely stay here again and perhaps may return to Dubai because of this pleasant experience. It definitely deserves a good rating!

  • Stayed: December 2010, traveled with family
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Thank Glennie01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnAritho, General Manager at Vida Downtown, responded to this reviewResponded January 19, 2011

Dear 'Glennie01',

Firstly, thank you very much for trying us out!

I am more than happy that you were able to tick the boxes for the kind of accomodation that you were looking for on a stopover stay.

Qamardeen is indeed a wonderfully decorated small gem that blends perfectly the old Arabia and the new Arabia almost seamlessly.

I do hope that you shall continually use us as a stopover Hotel as you have well noted, it will be worth the while.

I look forward to seeing you in the near future.

Best Regards

John Aritho
General Manager

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1,501 - 1,507 of 2,122 reviews

Reviewed January 17, 2011

I am currently staying in qamardeen and have to write this review on how delightful our stay has been in this hotel. This is the second time we've stayed here and I don't consider other places when it comes to dubai. The staff are absolutely fantastic and very helpful. I think this is one thing that sets this hotel apart. The friendliness of the place. The location couldnt have been better and the rooms are very nicely decorated, very clean. Overall a great place to stay and very affordable

  • Stayed: January 2011, traveled as a couple
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Thank alikheiri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnAritho, General Manager at Vida Downtown, responded to this reviewResponded January 19, 2011

Dear Alikheiri,

Thank you so much for the confidence that you have bestowed Qamardeen by posting your Tripadvisor review even before leaving the Hotel!

This is very much appreciated and we can only repay you with maintaining and improving our Service levels all the time.

Kindly do let us know where we can improve - it is consumers that make a Hotel what it is!

I shall pass your kind words about the team to everyone here.

Thank you

John Aritho

General Manager

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Reviewed January 16, 2011

The Qamardeen is a clean medium size, very modern hotel in the newly developed area of Dubai, very close to the Dubai shopping mall, dancing fountains and the Burj Khalifa, the tallest building in the world, all of which makes this a perfect spot to stay in Dubai.
Check-in was quick and efficient, don’t forget to ask for non smoking or smoking room. The room was small but clean and comfortable, breakfast was good with excellent service, the pool and poolside was in the shade most of the day during our visit in November but the pool was heated warm and very nice. The staff in every part of the hotel were friendly and helpful all this makes it a relaxing enjoyable experience. I would definitely recommend this hotel and would stay here again.

  • Stayed: November 2010, traveled as a couple
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Thank Virgo123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2011

We stayed at the Qarmardeen in August 2010 for two days during a Dubai stopover. We could not fault the hotel for facilities or service. The general ambiance of the hotel is fresh, calm and ordered.

The rooms were spacious, clean and well decorated. As mentioned by other reviewers, the bathroom is surrounded by glass and allows the other room occupant to see in. However, there is a blind and the toilet has a frosted window so it would not be an issue at all if you were not staying with your partner.

The hotel offers wired free internet service which worked perfectly. The pool was lovely, very calm and well appointed. It was very quiet when we were there and we had it almost to ourselves. Lifeguard was present at all times.

As we were staying during Ramadan, the hotel presented us with some information relating to changed conditions, rules and general guidelines for foreigners during this time. This was extremely helpful for us. In addition, at the end of the fast, they would bring fresh chocolate and almonds dates to our room.

Reception staff were unfailingly polite and were always on hand to answer questions, whether they were about restaurants, attractions or opening hours during Ramadan. Staff always enquired about your day upon your return to the hotel and usually remembered where they had sent the taxi for you that morning.

Breakfast was excellent with high quality food and a large selection, with many Eastern and Western options and “cook to order” omelettes. Service could not be faulted. It is a tad expensive, at 90-100 Dirham per person, but this is to be expected at a hotel of this type. It was well worth the price and was a great choice for us given the limited day-time dining options during Ramadan.

We were happy with the location of the hotel, in Old Town Dubai. It was a 10 minute (or less) walk to the Dubai Mall, although given the heat, a taxi is a much more preferable option. Gold Souks, Spice Souk and other tourist attractions are no more than a 20 -25 minutes drive from the hotel. Taxis are plentiful and very cheap by Australian standards, so we used them exclusively during the two days. It cost 3AUD to get the mall and around 10 - 15AUD to get to the Souks and Dubai River. We used the hotel transfer option from the airport. This is more expensive (100 Dirham) but it was lovely to have someone waiting at the airport after a long haul flight so that there were no worries or hassles. They even supply cold towels for your refreshment. Return transfer very punctual and relaxed.

All in all, a pleasurable stay and we will be booking here again when we return to Dubai.

  • Stayed: August 2010, traveled as a couple
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Thank Stacy_Stefan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnAritho, General Manager at Vida Downtown, responded to this reviewResponded January 19, 2011

Dear Stacy -Stefan,

It really is an absolute pleasure to read your review!

You have beautifully outlined areas that made your stay worthwhile and we really do appreciate the time you took to create this posting.

I sincerely do look forward to welcoming you once again (hopefully very soon) and hopefully meeting you.

Have a wonderful 2011!

John Aritho

General Manager

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Reviewed January 8, 2011

My husband and I stayed at Qamardeen for only one night on january 2011, but it was enough to write this review.
The hotel is beautiful, modern, clean, in a very good neighborhood, just a few minutes from the Dubai Mall and Burj Khalifa! The standard room is comfortable, beautiful and spacious.
The reception was incredible, with orange juice, tamaras and hot towels since the arrival.
We recommend!

  • Stayed: January 2011, traveled as a couple
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Thank PMLC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnAritho, General Manager at Vida Downtown, responded to this reviewResponded January 12, 2011

Dear Guest - 'PMLC',

It is a great pleasure reading your review on your last stay at Qamardeen Hotel in Dubai.

We shall strive to maintain and improve on our Guest Satisfaction.

I do hope that you shall come back again soon.

Best Regards

John Aritho

General Manager

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Reviewed January 6, 2011

Overall this is a very good hotel, however, there are a few things that dissapointed me and wouldn't make me stay there again.

first, the good. when i checked in i was given a smoking room, and it reeked of smoke. i couldn't stay. too bad, nice location just off the pool. unfortunately it took them all day to move me to a non-smoking room. the room was very nice. big bed, shower, and a glassed off tub in the room. it looked cool. so no complaints on the room.

i had breakfast most days and lunch one day. not an impressive restaurant. not as many choices as i would have liked and what i had wasn't great. go somewhere else if you can, but certainly not a place to seek out for food. There was also no bar anywhere and the lounge area was pretty small. the pool looked nice, small but nice and if you wanted to use the pool it was right outside the restaurant, so no way to hide after a long hot day as the restaurant was busy.

The staff was helpful and friendly and they arranged cabs quickly and easily.

Location was great. A short walk to the Dubai Mall and the tallest building in the world is across the street as was the lake that surrounds it with the water fountain show. There was a nice hotel with a cool sports bar next door called the Nezeaussi Grill at the Al Manzil Hotel. i would go there for a beer or two or a good pub meal instead.

  • Stayed: October 2010, traveled on business
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Thank captaindaveny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnAritho, General Manager at Vida Downtown, responded to this reviewResponded January 12, 2011

Dear Guest - 'Captain Daveny',

Thank you so much for your very worthwhile comments!

We have taken all your comments with the seriousness that they deserve and this for sure will help us improve to be a better Hotel.

I shall particularly focus my energy on the smoking rooms as well as the breakfast quality to see that we are consistently good and improve on these areas that we did not do so well.

I thank you once again for highlighting this and promise to our future guests that they shall be rectified.

I do hope that you shall give us another try in the near future and see the improvements personally.

Kind Regards

John Aritho

General Manager

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Reviewed January 5, 2011

This was our first visit to the UAE and to Dubai. Qamardeen outperformed our already high expectations. Check in and check out were seamless, the staff was extremely helpful, warm, and welcoming -- never making us feel like an inconvenience or out of place as can happen anywhere in the globe.
Our room was spotless and perfect with a lovely view of the gorgeous pool downstairs.
Our buffet breakfast exceeded our expectations and has been one of the best we have had in all of our travels --- and we have traveled extensively.
Qamardeen is a place I would very gladly go back to in future visits and will certainly recommend to family and friends. To the staff: Keep up the amazing work!
As for the location, it was within walking distance of the Dubai Mall, Burj Khalifa and the Dubai fountain. An easy and affordable cab ride to Dubai Creek where the Museum, Souks and Water Taxis are located, and the same goes for The Palm and other locations towards that part of town.
Thank you for an amazing experience!
Oh yeah, as for the constructions, we never felt like we were in a construction site as this has moved farther from the hotel than read on previous comments by other guests that stayed there in 2007 (Dubai is a fast growing town!)

Stayed: January 2011, traveled as a couple
Thank Dubliners09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnAritho, General Manager at Vida Downtown, responded to this reviewResponded January 12, 2011

Dear Guest -'Dubliner9',

Thanks a lot for the superb well written review!!

My Team was very happy to read such wonderful comments with such an aptly named headline!

We can only thank you for giving us the opportunity and trying the Hotel amidst a myraid of Hotels in Dubai.

This encourages the team to do even better so make sure you come back soon again and see if we are consistent or have improved!

Best Regards

John Aritho

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vida Downtown

Address: Mohammed Bin Rashid Boulevard, The Old Town | Downtown Dubai, Dubai 114788, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Dubai
#26 Family Hotel in Dubai
#46 Romantic Hotel in Dubai
#56 Luxury Hotel in Dubai
Price Range: $171 - $591 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vida Downtown 4*
Number of rooms: 156
Official Description (provided by the hotel):
Vida Downtown (previously Qamardeen Hotel) takes shape as six floors of fresh, urban styling with bright, airy private and public spaces. Sitting in the Old Town precinct of Dubai just a short walk from Burj Khalifa, eclectic souks, The Dubai Mall and The Dubai Fountain, and a short drive from, The Dubai International Financial Centre, the airport and beaches. This is, literally, the place to be. Please note that all rooms are non-smoking. ... more   less 
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Also Known As:
Qamardeen Hotel Dubai

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