We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic location, beyond amazing service, did not want to leave!”
Review of Vida Downtown

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Vida Downtown
Ranked #55 of 561 Hotels in Dubai
Reviewed July 10, 2014 via mobile

I had originally booked to stay at Al Mazil but was moved here due to renovations. At first I was annoyed but now having stayed here I'm so happy!

Overall the experience was fantastic, the room was great, comfortable bed, quiet & plenty of space. The location is perfect (walking distance to Dubai mall) pool beautiful & food great (being Ramadan I ate at the hotel a lot).

But the best thing about this hotel has to be the service. From the moment I walked in, tired from a long flight, I was welcomed. The staff were always very friendly, accommodating and constantly offering to help with anything the could. Every employee you pass in the hall or see in the elevator greets you with a smile & has a chat (I met some amazing people!). As a solo female traveller they were able to give excellent advice on where to go, what to do and so on which was fantastic.

There were all the little touches you'd expect such as complimentary bottled water, tea & coffee, chocolates, kettle, iron, hair dryer & bar fridge. Others have complained about the bath being in the living area but it is partitioned off by a patterned glass wall & I actually prefer this design.

I couldn't recommend this hotel more & have already told my family to stay here from now on!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Nicole A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel K, Manager at Vida Downtown, responded to this reviewResponded July 17, 2014

Hi Nicole A,

Wow, what a great review, thanks for much for taking the time to share your experience with us, I'm sorry that we changed hotels on you, however were thrilled to hear that all the team took great care of you and have shared your comments with them.

Please let us know when you are thinking of returning as we look forward to seeing you back again.

Best wishes,
Daniel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (2,185)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,172 - 1,178 of 2,185 reviews

Reviewed July 2, 2014 via mobile

Vida Downtown is a four star hotel, but it comes nothing short of a service of a 5 star. The staff cannot be more kind, friendly and warm and always helpful. It's a very cosy hotel, mainly for business I think, but I was on holiday with my boyfriend and really liked it. They have a swimming pool with cabanas all over which are super comfy and where you can have something to eat. The dining options are excellent, starting from breakfast which is by far the best and healthy (apart from pancakes and waffles which are top!) we had dinner at 3 in 1 and the food quality is outstanding; the waiter suggested some very good dishes and the atmosphere is so nice. Downtown is less than a 5 minute walk and couldn't be easier getting there. It's an ideal hotel for a stopover I shall say. I would stay again.
Don't expect super views of downtown but who cares when you can go and see it yourself.

A plus: the social media team is attemptive and answers through its channel so quickly. Great effort!

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Valentina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel K, Manager at Vida Downtown, responded to this reviewResponded July 3, 2014

Hi Valentina C,

Thanks for the great note, we were thrilled to hear that you and your boyfriend enjoyed your recent stay with us, it sounds like you managed to experience most of the hotel.

We were also very happy to hear that the team took great care of you and have passed your comments on to them (and hash tagged the social media team!)

Thanks again and we look forward to welcoming you back on your next visit to Dubai.

Best wishes,
Daniel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2014

Stage 2 Lounge Lobby Bar ,service excellent,friendly..Thanks to wonderful service of Kristina&Kimo.. Also the restaurant ,food service,hight class !! The hotel itself, is very comfortable, you feel at home..

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Moritz G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel K, Manager at Vida Downtown, responded to this reviewResponded July 2, 2014

Hi Moritz G,

Thanks for the great comments, we were delighted to hear how much the team take care of you and will certainly pass on your remarks.

We look forward to seeing you again soon.

Best wishes,
Daniel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2014

We stayed here for 2 nights and reserved 2 bedrooms.
One of the rooms were delivered on time while the other was delayed by 20 min.
I recommend this hotel for couples who are not sharing a room with their kids. Because our 16 months boy was sharing the room with us and it was a nightmare, as the toilet door opens both ways and he was walking in and out. The bath tub and the sink are outside so he had the access to everything around the room. The floors get wet when you leave the shower, hence it gets wet and dangerous to our baby.
The hotel was recently redecorated, however the toilets remained the same! The sink nobs are lose, the shower heads are leaking! Call the plumbers...
The service was top notch and very fats, whenever we asked for anything it was just a matter of minutes and delivered.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ibrahim I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel K, Manager at Vida Downtown, responded to this reviewResponded July 2, 2014

Hi Ibrahim I,

Thank you for the great review, we were thrilled to hear that you and the family enjoyed your stay with us.

My apologies for the challenges you faced with the water from the shower, I have already shared your comments with our Engineering team so that they can rectify the issues.

We look forward to welcoming you back on your next visit to Dubai and would like to ensure you that you will not need to "Call the Plumber" on your next stay.

Best wishes,
Daniel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2014

Stage Two Lobby Lounge Bar of Vida Hotel Downtown Dubai is a perfect environment to enjoy a variety of fine beverages (at THE most reasonable prices particularly through the "happy hours") as well as an assorted array of delicious bar food treats (which are soo tasty! Absolutely Top Class)
Relaxed sophisticated ambience complimented with warm genuine service.
My husband and I live nearby so Stage Two for us is a perfect place for us to relax, wind down & enjoy the surrounds.
We are always greeted, treated and served with such genuine, polite and happy staff. You will always find Kristina, Kimo and Alexs to be so helpful and professional in their manner toward assisting you in making sure all your needs are fulfilled!

Diana & Dean

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dean P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel K, Manager at Vida Downtown, responded to this reviewResponded July 2, 2014

Hi Diana and Dean,

Thanks for the lovely comments, we were thrilled to hear how much the team take care of you, especially Kristina, Kimo and Alexis, they all do a fantastic job and we will be sure to recognize their efforts.

We look forward to seeing you again soon.

Best wishes,
Daniel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2014 via mobile

Had a few drinks with friends in the hotel lounge. We were served by Kristina, who was easily the best server I have had the pleasure of meeting in Dubai. Great service does make a difference :) Ask for Kristina next time you're there.

Stayed: June 2014, traveled with friends
Thank Mustafa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel K, Manager at Vida Downtown, responded to this reviewResponded June 28, 2014

Hi Mustafa T,

Thanks for lovely comments, we were delighted to hear how much you enjoyed your visit to the hotel, especially thanks to Kristina's wonderful service, she does a fantastic job and we will certainly be passing your comments on.

We look forward to seeing you again soon.

Best wishes,
Daniel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2014 via mobile

Great Low price for perfect location, room are clean, beautiful and nice. They have full services and ameneties . I like the hotel and its location in the down town near the down town.. I love it and will stay on it again if I visit Dubai soon .

  • Stayed: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank reemooooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel K, Manager at Vida Downtown, responded to this reviewResponded June 28, 2014

Hi reemooooo,

Thanks for the review, we were delighted to hear you like the hotel and the fantastic location and we look forward to welcoming you back on your next visit to Dubai.

Best wishes,
Daniel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dubai hotels
Downtown Dubai
Manzil Downtown
Manzil Downtown
#22 of 561 in Dubai
2,297 reviews
Downtown Dubai
Ramada Downtown Dubai
Ramada Downtown Dubai
#66 of 561 in Dubai
2,376 reviews
Downtown Dubai
Palace Downtown
Palace Downtown
#42 of 561 in Dubai
2,805 reviews
Show Prices
Show Prices
Show Prices
Downtown Dubai
Address Dubai Mall
Address Dubai Mall
#75 of 561 in Dubai
2,209 reviews
Downtown Dubai
DAMAC Maison Dubai Mall Street
Show Prices
Show Prices
Show Prices

Been to Vida Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Vida Downtown

Address: Mohammed Bin Rashid Boulevard, The Old Town | Downtown Dubai, Dubai 114788, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Dubai
#25 Family Hotel in Dubai
#46 Romantic Hotel in Dubai
#49 Luxury Hotel in Dubai
Price Range: $224 - $686 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vida Downtown 4*
Number of rooms: 156
Official Description (provided by the hotel):
Vida Downtown (previously Qamardeen Hotel) takes shape as six floors of fresh, urban styling with bright, airy private and public spaces. Sitting in the Old Town precinct of Dubai just a short walk from Burj Khalifa, eclectic souks, The Dubai Mall and The Dubai Fountain, and a short drive from, The Dubai International Financial Centre, the airport and beaches. This is, literally, the place to be. Please note that all rooms are non-smoking. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Ctrip TA, Orbitz, TripOnline SA, Agoda, HotelQuickly, Cancelon and getaroom.com so you can book your Vida Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Qamardeen Hotel Dubai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing