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“Best stop over stay for short stop”

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Dubai International Hotel
Ranked #2 of 306 Specialty Lodging in Dubai
Certificate of Excellence
Reviewed September 14, 2012

We decided to book this hotel as we were doing a long haul from Australia to Europe with our 3 and 5 year old children, and it was a godsend! We booked a stay for 16 hours both on the way to and back from Frankfurt and requested a connected family room with 2 single beds and a double bed.
We were met at the gate each time (although I dont remember specifically asking for this service) and were escorted through the security check (past the long queue) and straight to the check in at the hotel.
Our check in took a while (15 mins) which feels a long time when you are exhausted and have two small whining children, however the room was ready and we got in without any hassles. We had promised the children a swim and therefore had packed our bathers etc and made our way to the health club- which we basically had all to ourselves and the pool (although a little cold) was great. So nice to unwind and stretch the legs and let the kids expend some of that built up energy from the long flight.
We then ordered a room service dinner which was prompt although pricey for what we got... and had to pay in Euros which is subject to the "hotel exchange" rates. We were happy though and for the convenience we figured the extra cost was worth it. The kids and us slept really well and were very refreshed for our on-going flights.
The cleanliness was ok- the room itself was fine and nicely furnished- but they do need to address the mould (blackening grout) in the bathroom- for me it really detracted from the overall appearance and feel of the room. I kept thinking- gosh they just need a bottle of domestos and a good scrub!

  • Stayed: June 2012, traveled with family
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Thank PiaMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dcahotel, Manager at Dubai International Hotel, responded to this reviewResponded September 22, 2012

Dear Guest,

Thank you for posting your review on Trip Advisor following your recent stay with us at the Dubai International Hotel.
I would like to take this opportunity to thank you for choosing to stay at the Dubai International Hotel. We value all your kind comments both positive and constructive and will be reviewed accordingly.

Thank you once again for posting your review and hope we will have the pleasure of welcoming you back in the near future.

Kind Regards,

Sanil Kumar
Manager - Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5,501 - 5,507 of 6,280 reviews

Reviewed September 11, 2012

Having almost 6 hours in transit at Dubai Airport, this was the perfect solution. Arrived at around 4am and was met by a hotel staff member at the gate of the plane. He guided me through security checks avoiding the long queues. The hotel is located inside the airport and the boarding gates are just minutes away.
The connecting flight was schedulled to leave at 10am, I left the hotel at around 9.15am which gace me plenty of time.
Strongly recomend this option for anyone having to spend an extended transit period at Dubai Airport

  • Stayed: September 2012, traveled on business
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Thank Victor A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dcahotel, Manager at Dubai International Hotel, responded to this reviewResponded September 22, 2012

Dear Guest,

Thank you for posting your review on Trip Advisor following your recent stay with us at the Dubai International Hotel.

We are delighted to hear that you had an enjoyable stay with us. Thank you for your comments and we look forward to welcoming you again to the Dubai International Hotel.

Kind Regards,

Sanil Kumar
Manager - Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2012

The air conditioning was noisy and could not be turned off . The mini bar was locked . The room had the charm of a grubby Travelodge . When announcing I wanted to checkout I got a microexpression of peeved incredulity .

It's difficult to find at the airport but it is convenient once you get there . If you're desparate and want to avoid stepping into the Dubai heat it's an option . That's the best I can say about it .

  • Stayed: September 2012, traveled solo
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Thank Gwentman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dcahotel, Manager at Dubai International Hotel, responded to this reviewResponded September 22, 2012

Dear Guest,

Thank you for posting your review on Trip Advisor following your recent stay with us at the Dubai International Hotel.

I would like to take this opportunity to thank you for choosing to stay at the Dubai International Hotel. We value guest feedback and very much concerned about the comments. I would appreciate if you can forward stay details to guestcare@dih-dca.com to investigate and ensure corrective action.

Kind Regards,

Sanil Kumar
Manager - Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2012

We stayed overnight during a flight home from Zurich to Melbourne. Very convenient as we could check our baggage through and go straight to hotel from plane and back in the morning. A little hard to locate on a first visit, but once there it was smooth going. Rooms very large and clean, extremely comfortable beds, good bathroom. No views (look down onto lounge, but curtains effective). Tea, coffee and fruit provided free. What more do you need?

  • Stayed: September 2012, traveled as a couple
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1  Thank SallyandHarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dcahotel, Manager at Dubai International Hotel, responded to this reviewResponded September 22, 2012

Dear Guest,

Thank you for posting your review on Trip Advisor following your recent stay with us at the Dubai International Hotel.

I would like to take this opportunity to thank you for choosing to stay at the Dubai International Hotel and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates.
Kind Regards,

Sanil Kumar
Manager - Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2012

Due to a 15 hour stop over in Dubai, for ease and convenience I decided to stay at the airport hotel.
Firstly extremely difficult to find, I was supposed to have someone meet and greet at the arrival gate, never happened.
Despite them having my flight details indicating my arrival time, I was told room was not available had to wait, excuse was check in time was 2pm, (its a transit hotel).

Room was average, carpet was dirty and sticky, to expensive at 150 gbp.
Could do a lot better.

  • Stayed: September 2012, traveled on business
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Thank Memkay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dcahotel, Manager at Dubai International Hotel, responded to this reviewResponded September 22, 2012

Dear Guest,

Thank you for posting your review on Trip Advisor following your recent stay with us at the Dubai International Hotel.
We sincerely apologies for the inconvenience caused following a recent stay at Dubai International Hotel. I would appreciate if you can forward the stay details to guestcare@dih-dca.com to investigate and ensure corrective action.
Kind Regards,

Sanil Kumar
Manager - Customer Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2012

This hotel offers the perfect layover and the staff are friendly and helpful. They met us as we stepped off the plane and helped us to the hotel. It is clean and has all the items you will need for the night (comb, toothbrush, razor). It is expensive but worth it I guess. It is nothing more than a room for the night. Book in advance as I saw many tired travellers being turned away.

  • Stayed: August 2012, traveled with family
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1  Thank 312578Helen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dcahotel, Manager at Dubai International Hotel, responded to this reviewResponded September 8, 2012

Dear Guest,

Thank you for posting your review on Trip Advisor following your recent stay with us at the Dubai International Hotel.

I would like to take this opportunity to thank you for choosing to stay at the Dubai International Hotel. Thank you for your comments and we look forward to welcoming you again to the Dubai International Hotel.

Kind regards,

Sanil Kumar
Manager - Customer Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2012

8 hour layover with 2 kids and we decided to spring for it, best decision ever. The room was better than expected and excellent service. Guy met us at the plane and walked us through.. The bed was very comfortable, bathroom spotless.
TOP NOTCH!

  • Stayed: August 2012, traveled with family
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4  Thank boshwell81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dcahotel, Manager at Dubai International Hotel, responded to this reviewResponded September 2, 2012

Dear Guest,

Thank you for posting your review on Trip Advisor following your recent stay with us at the Dubai International Hotel.

We are delighted to hear that you and your family had an enjoyable stay with us. Thank you for your lovely comments and we look forward to welcoming you again to the Dubai International Hotel.

Kind Regards,

Sanil Kumar
Manager - Customer Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dubai International Hotel

Address: | Terminal 1 and Terminal 3 of Dubai International Airport, Dubai 35566, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 306 Specialty Lodging in Dubai
Price Range: $178 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dubai International Hotel 5*
Number of rooms: 530
Reservation Options:
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