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All reviews garden hotel deira city near airport metro station travel desk free breakfast front office staff early check excellent hotel pool and gym dubai airport breakfast was excellent minute walk amazing hospitality hotel management walking distance clean rooms
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Reviewed June 22, 2019

Recommended. We have great service from entry to room. All staff were ready for help. The rooms are clean, the shower cabins should be cleaner. Wide choice of breakfast food. Location near Deira City Centre. For travel we had taxi very soon after order. Mr. Ibrahim was very helpful.

Date of stay: June 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
3  Thank 1111nermas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Renukrishna, Executive at Al Jawhara Gardens Hotel, responded to this reviewResponded June 25, 2019

Dear Valued Guest,
Al Salaam Aleikum!
Greetings from Al Jawhara Group of Hotels and Apartments!
On behalf of the management of Al Jawhara Group of Hotels and Apartments, I would like to take this opportunity to thank you for choosing our Al Jawhara Gardens Hotel as your home away from home during your trip to Dubai.
I am delighted to note that you had a pleasant stay with us and enjoyed the room, facilities, and excellent service that the team has provided.The entire team was very pleased knowing that you had a fantastic and comfortable stay and appreciated our warm, friendly hospitality and incomparable level of service.
We are delighted to read your valuable comments about the wonderful customer service that you received from Mr. Ibrahim and I have shared your comments with him. He is very thankful for your kind words and for recognizing his service in your review.
We look forward to welcoming you for another grand experience, perhaps next time for a longer stay!
Regards,
Executive from GM's Office.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2019 via mobile

We really enjoyed the travells in dubay and abu Dhabi. And we had many different beautiful moments. Mohammed hanif and ashad in the reception were really helpful with us. And also a very good housekeeping

Date of stay: January 2019
Trip type: Traveled with family
1  Thank Chia M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Renukrishna, Executive at Al Jawhara Gardens Hotel, responded to this reviewResponded January 26, 2019

Dear Chia M
Al Salaam Aleikum!
On behalf of the management of Al Jawhara Group of Hotels and Apartments, I would like to take this opportunity to thank you for choosing our Al Jawhara Gardens Hotel during your trip to Dubai as your second home.
Thank you for your review and perfect score. We appreciate your comment and great to know you have enjoyed your time at Al Jawhara Gardens Hotel. We are glad to know that Mr. Mohammed Hanif and Mr. Ashad provided their assistance to you and made your stay a more pleasant one. I hope that our housekeeping team managed to make your stay extraordinary and special and your valuable comment has been shared with the team. Your encouraging review will help us constantly improve our services.
We look forward to welcoming you back soon.
Best Regards,
Executive from GM's Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2019 via mobile

Not recommended at all.
Rooms are just average. It's a Islamic hotel where me and my sister were staying. When our brother came to drop our bags they made a big deal about it without checking his id. Unfriendly and unprofessional staff. They're rude and very impolite.

Date of stay: January 2019
Trip type: Traveled with family
2  Thank Anony985
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Renukrishna, Executive at Al Jawhara Gardens Hotel, responded to this reviewResponded January 19, 2019

Dear Valued Guest,
Al Salaam Aleikum!
Greetings from Al Jawhara Group of Hotels and Apartments!
On behalf of the management of Al Jawhara Group of Hotels and Apartments, I would like to take this opportunity to thank you for choosing our Al Jawhara Gardens Hotel during your trip to Dubai as your second home.
Thank you for taking the time to write a review regarding your experience with our property. We ensure the safety of our guests and if this caused any inconvenience for you during your stay we, Al Jawhara Group would like to extend our sincere apologies. We hope that this unpleasant experience will not change your perception of us. Thank you very much for your understanding and we look forward to welcoming you back soon.

It will be my honor and I will be more happy to facilitate on your next visit …..
Best Regards,
Executive from GM's Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2018

My husband and son stayed in a room which had filthy mattresses, cold shower, shower not fixed to the wall so you had to hold the spay head the whole time. Plugs that made an electrical fizzing noise when yo used them.
Hotel refused to acknowledge very poor standards. Avoid this hotel is at all possible

Date of stay: December 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank Dinah269
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Renukrishna, Executive at Al Jawhara Gardens Hotel, responded to this reviewResponded January 19, 2019

Dear Valued Guest, Al Salaam Aleikum! Greetings from Al Jawhara Group of Hotels and Apartments! On behalf of the management of Al Jawhara Group of Hotels and Apartments, I would like to take this opportunity to thank you for choosing our Al Jawhara gardens Hotel during your trip to Dubai as your second home. Thank you for taking the time to write a review regarding your experience with our property. Kindly accept our sincere apologies for the inconvenience during their stay. We took your comments very seriously and we believe, that your comments helped us to improve and to avoid same problems in the future. We hope that this unpleasant experience will not change your perception of us. We assure you that on your next visit you will experience the difference. Thank you very much for your understanding and we look forward to welcoming you back soon. It will be my honor and I will be more happy to facilitate on your next visit ….. Best Regards, Executive from GM's Office

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Reviewed December 7, 2018

Staff were very polite and friendly. We tried in-house restaurant offering buffet breakfast and lunch. Food was good however, limited option for non-meat eaters.

Room was clean and comfortable. Close to Airport, Metro Station, Shopping Mall, Super market and restaurants.

Room tip: First floor has access to outside lounge
Date of stay: November 2018
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank Ria999
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Renukrishna, Executive at Al Jawhara Gardens Hotel, responded to this reviewResponded December 8, 2018

Dear Valued Guest,

Al Salaam Aleikum!

On behalf of the management of Al Jawhara Group of Hotels and Apartments, I would like to take this opportunity to thank you for choosing our Al Jawhara gardens Hotel during your trip to Dubai as your second home. Thank you for taking time to review us on Trip Advisor and also for posting your generous compliments. Your words are a source of motivation which encourages us to show our true hospitality every time.

We look forward to welcome you back.

Warm Regards
Executive from GM's Office.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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