We really enjoyed the travells in dubay and abu Dhabi. And we had many different beautiful moments. Mohammed hanif and ashad in the reception were really helpful with us. And also a very good housekeepingMore
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Not recommended at all.
Rooms are just average. It's a Islamic hotel where me and my sister were staying. When our brother came to drop our bags they made a big deal about it without checking his id. Unfriendly and unprofessional staff. They're rude and very impolite.
Dear Valued Guest,
Al Salaam Aleikum!
Greetings from Al Jawhara Group of Hotels and Apartments!
On behalf of the management of Al Jawhara Group of Hotels and Apartments, I would like to take this opportunity to thank you for choosing our Al Jawhara Gardens Hotel during your trip to Dubai as your second home.
Thank you for taking the time to write a review regarding your experience with our property. We ensure the safety of our guests and if this caused any inconvenience for you during your stay we, Al Jawhara Group would like to extend our sincere apologies. We hope that this unpleasant experience will not change your perception of us. Thank you very much for your understanding and we look forward to welcoming you back soon.
It will be my honor and I will be more happy to facilitate on your next visit …..
Best Regards,
Executive from GM's Office
My husband and son stayed in a room which had filthy mattresses, cold shower, shower not fixed to the wall so you had to hold the spay head the whole time. Plugs that made an electrical fizzing noise when yo used them.
Hotel refused to acknowledge very poor standards. Avoid this hotel is at all possible
Dear Valued Guest, Al Salaam Aleikum! Greetings from Al Jawhara Group of Hotels and Apartments! On behalf of the management of Al Jawhara Group of Hotels and Apartments, I would like to take this opportunity to thank you for choosing our Al Jawhara gardens Hotel during your trip to Dubai as your second home. Thank you for taking the time to write a review regarding your experience with our property. Kindly accept our sincere apologies for the inconvenience during their stay. We took your comments very seriously and we believe, that your comments helped us to improve and to avoid same problems in the future. We hope that this unpleasant experience will not change your perception of us. We assure you that on your next visit you will experience the difference. Thank you very much for your understanding and we look forward to welcoming you back soon. It will be my honor and I will be more happy to facilitate on your next visit ….. Best Regards, Executive from GM's Office
Staff were very polite and friendly. We tried in-house restaurant offering buffet breakfast and lunch. Food was good however, limited option for non-meat eaters.
Room was clean and comfortable. Close to Airport, Metro Station, Shopping Mall, Super market and restaurants.
Dear Valued Guest,
Al Salaam Aleikum!
On behalf of the management of Al Jawhara Group of Hotels and Apartments, I would like to take this opportunity to thank you for choosing our Al Jawhara gardens Hotel during your trip to Dubai as your second home. Thank you for taking time to review us on Trip Advisor and also for posting your generous compliments. Your words are a source of motivation which encourages us to show our true hospitality every time.
We look forward to welcome you back.
Warm Regards
Executive from GM's Office.
I was 3 days last week 4 persons in this hotel checked.
Good price
Good food
Excellent hotel personal
Near the mall, easy to reach what you need by taxi and also great trips organized by the guys near reception.
We will visit again for sure.
I recommend 100%!!!
Dear Valued Guest,
Al Salaam Aleikum!
On behalf of the management of Al Jawhara Group of Hotels and Apartments, I would like to take this opportunity to thank you for choosing our Al Jawhara Gardens Hotel during your trip to Dubai as your second home. Thank you for sharing your experience. It was a pleasure to have you as our guest.
It will be my honor and I will be more happy to facilitate on your next visit …..
Regards,
Executive from GM's Office.
All staff were very helpful and friendly, room clean and comfortable. The rooftop pool closed at 8pm so I didn’t have a chance to use, but I imagine it would be great on a sunny afternoon. Gym was good although bikes were both out of order. It only cost 14dirham to get to the airport in the money.
Would recommend and return if I needed to stay by the airport again.
Dear jenniferb569,
Al Salaam Aleikum!
On behalf of the management of Al Jawhara Group of Hotels and Apartments, I would like to take this opportunity to thank you for choosing our Al Jawhara Gardens Hotel during your trip to Dubai as your second home. Thank you for sharing your feedback on your recent visit. I'm so happy to hear that you were impressed with the friendly and attentive service that our team provides. We appreciate you bringing our attention to your experience. We have already fixed the gym equipment. Kindly accept our sincere apology for the inconvenience. Thank you for sharing your experience. It was a pleasure to have you as our guest.
It will be my honor and I will be more happy to facilitate on your next visit …..
Regards,
Executive from GM's Office.
