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“Good for Business”

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Grand Excelsior Hotel Bur Dubai
Ranked #245 of 546 Hotels in Dubai
Sheffield, United Kingdom
Level 6 Contributor
158 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Good for Business”
Reviewed January 9, 2014

This hotel is well located if you are working in Dubai, it doesn't take long to get to the main business district, airport or International Trade Centre.

The food is good and the beer no more expensive than anywhere else and there is a good choice. The evening entertainment in the bar is usually singing and not really my taste but there is nothing wrong with it.

The restaurants are good particularly the Indian one.

The rooms are always very clean and spacious and the staff remember regular visitors as for my past two visits I have been upgraded free of charge.

I have returned to the Dhow each January for business for the last five years.

My main only issue with this hotel is the "second bar" most guests use the bar by the main doors but there is another to the rear of the hotel. Without being over the top this bar seems to be full of prostitutes throughout the evening which surprised me in Dubai. I am hoping that when I return in two weeks time this issue will no longer exist.

This issue however has not put me off recommending the hotel and giving it a very good rating.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tom E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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529 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (94)
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Noida, India
Level 4 Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed December 12, 2013

Spent four nights in the hotel and overall experience was good. First of all I would like to write here about the food, had home like experience and sleep quality was also very good. Last but not the least good budget hotel for vacations in Dubai.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vjain003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muscat, Oman
Level 6 Contributor
203 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed December 7, 2013

I've stayed at Dhow Palace several times, its never been a great hotel in terms of service, but the rooms have been good and the location always suited me along with the price.

On my last trip here however, the staff were once again quite rude at check-in, and were over-whelmed with the rush of people. The were not helpful about room-selection or the fact that it came with complimentary wifi (for which they needed to give you a scratch-card).

The room looked tired. The chair on the dresser was wobbly and was going to fall any minute. I complained and asked the chair to be removed. They said ok, but never changed it. I had called them twice.

The internet password on the scratch card never worked, this again lead to several phone calls to the reception where someone on the other end only huffed and puffed (you could hear her frustration through the reciever).

I have decided not to stay here any longer.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gailani I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Dubai hotels

chennai
Level 5 Contributor
59 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed December 1, 2013

Check in is fast and rooms are spacious and clean. No news paper is delivered to rooms. Indian restaurant is very good and food is great. The high decibel songs makes the Indian restaurant unfit for any meetings and we hardly able to speak to each other when they were singing and had to restrict our talks to song breaks. It is in the heart of the city and taxis between 8.30am to 10.00 am are hard to get near the hotel.

Room Tip: Rooms on higher levels are silent and peaceful.
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank selvan_koilpillai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 4 Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 30, 2013

I executed a convention of 350 pax last month in this property. Outstanding support extended from the hotel staff. This review would remain incomplete if I don't mention Fadoua El Mesbahi - Director Sales n Marketing for Dhow, the kind of attention she provided for every small detail made the difference.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shivdutt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cottingham, United Kingdom
Level 4 Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 25, 2013 via mobile

We stayed over for just 1 night having been to Dubai for a few nights before. Hotel is ok but a bit in the middle of nowhere. Its a 10 min walk to nearest Metro station (Al Karama) though taxis are reasonable and readily available. It has a number of restaurants but we didn't use any. Room was ok if anything a bit over furnished for size.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rhinosfan17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
globetrotter
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 20, 2013 via mobile

I stayed at the Dhow Palace Hotel for a conference. The hotel itself was perfectly fine, with large clean rooms and comfortable beds, however it was a bit bland and characterless and not in a good area of town. It had good meeting facilities though!

Stayed November 2013, traveled on business
Helpful?
1 Thank magicpixiejo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Excelsior Hotel Bur Dubai

Property: Grand Excelsior Hotel Bur Dubai
Address: Bur Dubai Al Kuwait St 25, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Best Value Hotel in Dubai
#204 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Excelsior Hotel Bur Dubai 4*
Number of rooms: 282
Reservation Options:
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Also Known As:
Hotel Dhow Palace
Dhow Palace Hotel Dubai

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