I've stayed at Dhow Palace several times, its never been a great hotel in terms of service, but the rooms have been good and the location always suited me along with the price.
On my last trip here however, the staff were once again quite rude at check-in, and were over-whelmed with the rush of people. The were not helpful about room-selection or the fact that it came with complimentary wifi (for which they needed to give you a scratch-card).
The room looked tired. The chair on the dresser was wobbly and was going to fall any minute. I complained and asked the chair to be removed. They said ok, but never changed it. I had called them twice.
The internet password on the scratch card never worked, this again lead to several phone calls to the reception where someone on the other end only huffed and puffed (you could hear her frustration through the reciever).
I have decided not to stay here any longer.
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- Also Known As:
- Hotel Dhow Palace
- Dhow Palace Hotel Dubai