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“5 Egypt stars”
Review of Flora Grand Hotel

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Flora Grand Hotel
Ranked #116 of 554 Hotels in Dubai
Certificate of Excellence
Reviewed December 7, 2012

What's especially good about the hotel is its location (200 meters from a Metro station) and staff. Everyone we saw there has really been willing to help, and the smiles seem not to be "hollywood".

Those who are used to stay in 5-star Jumeirah hotels probably won't give it excellent rating, but what's really good here is value for money. For example, same-level hotels in Eqypt are normally ranked 5-stars.

Some critics:
- I've asked for higher floor and got 1st floor of 8.. hope it was really 100% booked as receptionist told
- We'd no bathrobe and slippers in the room but suddenly saw ones in our friends' room during the last day of our stay

Room Tip: 1st floor windows in the right wing front a large crowded men's gym in the neighbouring building...
  • Stayed: December 2012, traveled as a couple
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Thank Sonic1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFGH, General Manager at Flora Grand Hotel, responded to this reviewResponded December 10, 2012

Dear Guest,

Thank you for the feedback on your stay at the Flora Grand Hotel !

We are very happy to note that your stay experience was memorable and the services provided by the team were above expectations.Iam sorry that we were unable to provide a higher floor as the hotel was sold out during your period of stay. Due to high occupancy there is a possibility that your friend was upgraded to the next category of rooms which provide the mentioned amenities in the room.However these amenities are provided on request to all our guests in the hotel.

We look forward to welcome you back with a promise to check you in to a room on the higher floors and hope to upgrade you too !!

See you soon at the Flora Grand Hotel !

Warm Regards,

Satish Nambiar

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (2,164)
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1,330 - 1,336 of 2,164 reviews

Reviewed December 6, 2012

My husband and I stayed at this hotel for a weekend recently. We were dissapointed with the room initially, as it looked amazing in the photos, but was not great in reality. The room had twin beds joined together when we had asked for a double bed specifically. The room was very small, even though the staff were insisting it was a deluxe sized room. However after complaining at reception, they finally agreed to change our room. The new room was much batter... more spacious, comfortable and cleaner. Following this experience we had a wonderful time. We enjoyed the short walks to the metro station - and being able to get around Dubai quickly. The location is central and convenient. I think the hotel is pricey for what its worth... we could have done better for the amount we spent!

Room Tip: 6th floor is non-smoking and quieter!
  • Stayed: November 2012, traveled as a couple
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1  Thank Nahida1910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFGH, General Manager at Flora Grand Hotel, responded to this reviewResponded December 10, 2012

Dear Guest,

Thank you for the feedback on your stay at the Flora Grand Hotel !

We are happy to note that your overall stay experience was good except for the initial disappointment with the first impression of the room and the beds being joined up as there was a great demand for double bed during those peak days which is also the reason for the prices being high as like all hotels around the globe we folow a dynamic pricing model. Please accept my sincere apologies for the discomfort caused due to this issue.

We promise to give you a better value and experience the next occasion when you stay with us at the Flora Grand Hotel !

We look forward to seeing you soon !

Warm Regards,

Satish Nambiar

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 5, 2012

I with my wife stayed in this hotel for three days in November. Hotel is on backside of Rigga street and close to Rigga metro station9 about (200 m) as well as Union Metro station. Rooms were comfortable and well maintained. Bathroom was of reasonable size with bath tub. Reception and other services were excellent. Breakfast was OK ,Choice for vegetarians was limited. However on request of my wife special south Indian dish was prepared and served within 10 minutes each day. This is what I call "service beyond customer expectation" a hall mark of a top class service provider. Travel desk : could arrange tours for us at short notice. Over all a pleasent staying expierience at a reasonable price. Metered Taxis are easily available .

  • Stayed: November 2012, traveled on business
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Thank Ashok M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFGH, General Manager at Flora Grand Hotel, responded to this reviewResponded December 6, 2012

Dear Guest,

Thank you for the feedback on your stay at the Flora Grand Hotel !

We are delighted to note that our services impressed you and particularly pleased to know that the team members were able to respond quickly to your requests.I have also noted the concern on the limited choice for vegetarians so that we incorporate the same when we change our menu next.

We would love see you back at the Flora Grand Hotel in the near future !


Warm Regards,

Satish Nambiar

General Manager

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Reviewed December 3, 2012

My husband and I stayed stayed at the Flora Grand Hotel for 2 days in Nov 2012. The hotel is very comfortable, spotlessly clean and well-maintained. Our room was great and the service was excellent. Check-in and out was fast and the staff were helpful and knowledgeable. The hotel is a short walk from the metro and there is a free shuttle bus to several points of interest. We were only there for a short stay and didn't use the pool, gym or sauna. The breakfast buffet was fine as was the complimentary Internet service for one user. However, the rate for the second Internet user seemed high. The only negative was outside the control of the hotel - the location. Although it's near the metro and taxis are cheap and plentiful, Deira itself is not what you'd call a pretty place. There's a reason the hotels here are cheaper here and you'll have to travel to get to Western nightclubs and bars. That said, if you're planning on staying on Deira or would prefer to travel back and forth than pay a premium for your room, the Flora Grand is a really good hotel.

  • Stayed: November 2012, traveled on business
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1  Thank UkWorldtraveller2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFGH, General Manager at Flora Grand Hotel, responded to this reviewResponded December 6, 2012

Dear Guest,

Thank you for the feedback on your stay at the Flora Grand Hotel !

We are pleased to know that our services surpassed your expectation and the team members looked after you well.I have noted your concern on the wifi facility currently offered and would like to assure you that we will revisit the policy to see if there is any scope to improve the same.

We look forward to seeing you soon at the Flora Grand Hotel !

Warm Regards,

Satish Nambiar

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2012

We booked the hotel through Internet because the good rewieus it has.

The hotel was a nice surprice, very clean and confortable. Excellent location, near the metro estation, but was really out standing is the staff!!! Always smiling, humble, and with details of a diversos star hotel. Very well trained!
We Want to gibe a special mention to the Manager. He was all was around looking that everything worked properly.
Congratulations you have to be proud of your staff. We will recommend the Flora Grand to oír friends.
Thank you to everyone!!!!

  • Stayed: November 2012, traveled with friends
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1  Thank Regina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFGH, General Manager at Flora Grand Hotel, responded to this reviewResponded December 5, 2012

Dear Guest,

Thank you for the feedback on your stay at the Flora Grand Hotel !

We are delighted to know that your stay was wonderful & memorable. Your kind apprecaition for the manager & team members have been duly conveyed to them.

We look forward to welcome you & your friends at the Flora Grand Hotel in the future !

Warm Regards,

Satish Nambiar

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 1, 2012

nicely located not far from metro and the airport, however way overpriced. We did not sample any of the food, and the pool was small and closed very early. Overall not happy with our stay, but it goes beyond the hotel to a SOULLESS city that is trying to be everything its not. This city is so westernized you forget your in the middle east. Could be any American city. No Alcohol, no Nightlife, and the locals are SO ANGRY and seem to hate that your even there. Is Dubai wishes to maxamaize tourist dollars, they have a lot of work to do.

  • Stayed: November 2012, traveled with friends
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1  Thank ChefKevin99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFGH, General Manager at Flora Grand Hotel, responded to this reviewResponded December 3, 2012

Dear Guest,

Thank you for your feedback on your stay at the Flora Grand Hotel !

At the outset please accept my humble apologies for an unsatisfactory stay during your visit to Dubai.I notice the concern on the value for money and would request you to give me more details
regarding the quality of services and the courtesy of the team members on grandfeedback@florahospitality. May I also know the dates of your stay as the prices vary with the demand period as any where else in the world.

I sincerly hope you will give Dubai & our hotel another chance to change your opinion !

Warm Regards,

Satish Nambiar

General Manager

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Reviewed November 29, 2012

Rooms are comfortable and staff is very wel trained and friendly. 5stsr service. Exelent breakfast bit expensive. Swimming pool area need little upgrade. Otherwise entire hotel is very lavishly decorative. Overall good place to live.

  • Stayed: November 2012
    • Value
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    • Rooms
    • Cleanliness
    • Service
Thank yusufrafi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFGH, General Manager at Flora Grand Hotel, responded to this reviewResponded December 1, 2012

Dear Guest,

Thank you for the feedback on your stay at the Flora Grand Hotel !

We are very to know that you had a comfortable stay and the team members looked after you well. We are glad that you liked breakfast spread.

We look forward to welcome you back soon at the Flora Grand Hotel !

Warm Regards,

Satish Nambiar

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Flora Grand Hotel

Address: Al Rigga Rd. | 26b Street, 28; Al Muraqqabat; Deira, Dubai 120328, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Best Value Hotel in Dubai
#65 Family Hotel in Dubai
#70 Romantic Hotel in Dubai
#72 Spa Hotel in Dubai
#79 Business Hotel in Dubai
#105 Luxury Hotel in Dubai
Price Range: $50 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Flora Grand Hotel 4*
Number of rooms: 200
Official Description (provided by the hotel):
Flora Grand Hotel Dubai is a four star deluxe hotel conveniently located in the heart of Dubai's thriving commercial and leisure district, just 10 minutes from Dubai International Airport and on the famous Al Rigga Street - the most exciting part of town all year round. The hotel offers 200 rooms to choose from, including Superior, Executive, Deluxe, Connecting Rooms and Suites for uncompromising indulgence. Indulge your mind and body at the Health and Leisure facilities at the Flora Grand Hotel Dubai.The facilities includes Free Hi Speed Wifi Internet fro all inhouse guests,Gym and Health Club, Serenity Spa, Outdoor Swimming Pool and Gym. The Monsoon is the hotels all day dining restaurant serving a wide range of international cuisine. You can also enjoy a delightful selection of cookies, fresh pastries, juices and coffee at Al Nakheel coffee shop. Our privileged location in Deira Dubai combined with the highest levels of hospitality and comfort makes the Flora Grand Hotel your best choice in Dubai. Rooms: 200 ... more   less 
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Also Known As:
Flora Grand Hotel Dubai
Hotel Flora Grand
Flora Grand Dubai

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