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“Not bad, but not brilliant”
3 of 5 bubbles Review of Moscow Hotel

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Moscow Hotel
Ranked #400 of 540 Hotels in Dubai
Dubai
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Not bad, but not brilliant”
3 of 5 bubbles Reviewed January 30, 2008

I should be writing a good review of this place as the people who work here are firiendly, helpful and its a nice enough place, but....to use the 'broadband' internet which is about as fast as dial up is £10 per hour, what?? The breakfast is crap, and there is a night club downstairs so when I arrived knackered form a 7 year trip then another 1.5 hours at the airport at 2am I was confronted with about 25 clubbers giving me dirty looks as I ambled in and sat down trying to speak to the staff so I could check in,

saying that, the rooms are decent enough, room service is brilliant, I ordered at 3am and got chicken and chips within 20 mins and it was fantastic, lovely grilled chicken, and they are great for helping you out, although I did request help as the internet wasn't working and no-one came at all even though they said they'd send someone straight away - so I buggered off down the road and paid £1.20 for an hours worth in some internet cafe,

the area is fine with loads of shops and stuff and restaurants around and cabs everywhere, but I still felt a bit like I was imposing on people when asking for stuff,

so all in all not bad, but would I come back? hmmmm, I don;t think so, there are loads of much better places to go to.....

  • Liked — nice building
  • Disliked — disgusting internet prices
  • Stayed January 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank spugsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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166 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
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English first
Australia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed January 7, 2007

The room was quite comfortable although the aircon was impossible to adjust and the bedspread rather shabby and grubby for such a new hotel.

We found the coffee shop grossly overpriced.

Our experience of the restaurant was quite disastrous. We had to eat to the worst loud head banging music and even when I requested some nice appropriate Russian music suited to the ambience, the one track soon finished and we were back to loud pop music.
The service was poor, our meals were not brought together and the food was mediocre.

We booked our checkout for 5 a.m. as we needed to breakfast in the Business lounge at the airport as the Hotel breakfast did not serve until 6.30 and there were no facilities even to grab a coffee or tea. Although our room was prepaid and no consumption of the minibar, we were kept waiting for more than 30 minutes while the staff member discussed with 2 male guests their bar tabs and phone bill, finally conceded to interrupt and allow us to check out, needed reminding to give us back our passports, which she needed a further 5 minutes to find.

I think the Hotel has potential but they really need to work on staff training and Customer relations. I could not recommend it in all honesty and we certainly will not stay there again. Since I pass through Dubai at least once a year, there are many hotels of a much superior standard equally and some even lower priced

Stayed January 2007
Helpful?
6 Thank TumbleweedAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Dubai hotels

Vilnius, Lithuania
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed December 6, 2006

Mediocre experience with the Moscow Hotel. Terrible service really brought my impression down, otherwise quite okay.

The Good:
- Modern building with high quality fittings throughout.
- Excellent style and design, including room decor.
- Well appointed business lounge and a variety of hotel facilities.
- Fantastic breakfast buffet.
- Good area within close proximity to the creek and a wide selection of restaurants.
- Very adept concierge and housekeeping.
- Satisfactory price.

The Bad:
- Service. For some odd reason, the staff feel that bestowing great impatience, lack of attention and addressing clientele with a brash "Yes?" is an example of appropriate hospitality. The only friendly and professional service I received was from the concierge and the Indian employees in housekeeping.
- Intermittent hot water in the evening (this did not only effect my room).
- Air conditioning system did not seem to cope well when set to anything over 20'C.
- Hotel claims that the contained nightclub is sound-proof. My experience tells otherwise.
- Ludicrously overpriced (and not so great) coffee shop.

Overall, the sheer number of hotels in Dubai means that you could probably find better value elsewhere.

  • Liked — Design and Modern Building.
  • Disliked — Service.
  • Stayed November 2006, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank siiroc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Moscow Hotel

Property: Moscow Hotel
Address: Moscow Hotel 17 St | PO Box 119911 - Deira, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #400 of 540 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Moscow Hotel 4*
Number of rooms: 138
Reservation Options:
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