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“Nice hotel for a comfortable stay”

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Villa Rotana - Dubai
Ranked #76 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed March 12, 2014

The hotel is located on Sheikh Zayed Road and gives you a nice view of Burj Khalifa. It is very close to business bay metro station. The problem is that if you are travelling by cab than there is a toll just before the hotel which charges you AED 4 everytime you pass it. There is a Dunkin Donuts and a super market at walking distance from hotel. Rooms are comfortable with all possible facilities. Jacuzzi and swimming pool are small, but steam sauna and gym are good. Staff is friendly.

Room Tip: Front side which gives you a view of Sheikh Zayed Road
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  • Stayed: March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank anshul282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this reviewResponded March 15, 2014

Dear Tripadvisor Member,

Thank you for posting your review on TripAdvisor and thank you very much for the kind words about our hotel. We are very glad that you had a comfortable stay and appreciate all the facilities offered in our rooms. Your kind words to my colleagues about their friendliness will be shared too.
Once again thank you for the review and we are looking forward to welcome you again soon!

Best regards,

Kinan Al Ghraoui
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed March 8, 2014 via mobile

Although This hotel is pricey, but it have a very good location near business bay metro station which is a very good location in the middle of attractions in dubai. However the hotel staff are very helpful and smiley, the rooms are quite wide with a great view of burj khalifa, the hotel is small building with 5 floors only which is good and not crowdy. The only unsatisfactory things in this hotel for me are the non free internet with such room rate and the slow restaurant staff especially at weekend.

Stayed: February 2014, traveled on business
Thank wdz81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this reviewResponded March 12, 2014

Dear TripAdvisor Member,

Thank you very much for choosing Villa Rotana during your trip to Dubai and for sharing your comments.
We are glad to hear that you appreciated our location, the helpfulness of the staffs and the quietness of the rooms. Your feedbacks with regards to the wifi connection is being review and slow service in our restaurant especially during the weekend has been raised to avoid the same thing occurring in the future

Once again thank you very much for your valuable feedback and we hope you will allow us the opportunity to serve you better in the future.

Sincerely,

Kinan Al Ghraoui
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2014

Period & duration of stay: January/February 2014, 9 nights
Average price paid per night: 224,95 € per night, incl. breakfast (higher price during congress time)

Room
Location & noise level: 4th floor, towards the side
Size: well sized
Furniture & design: inconspicuous and nice
Bed: kingsize with duvet
Amenities: kettle for tea and coffee, drinking water bottles
Cleanliness: perfect
Technology: flat screen TV, fast and relaible WIFI connection, but payable (pretty expensive, around € 10 per day!)
A/CO: yes, effective and quiet

Bathroom
Cleanliness: very good
Bathtub/separate shower cabin: yes / yes
Shower curtain: sliding glass door
Material used: high quality - nevertheless, the water taps were very unfunctional

Service
Check in: fast and effective
Check Out: fast and effective
Helpfulness & behavior: the staff was very friendly and helpful. My colleague had to leave earlier for an emergency. Although we booked non refundable rates through Expedia, the hotel arranged itself with expedia and refunded most unused nights. just one night was charged as a penalty, which was more than acceptable to us.
Laundry: perfect

Breakfast
Variety: very good, everything one would need in the morning was available, from Arabian dishes to European and American food
Quality: very good
Price: included
Prix/quality ratio: -

Restaurants & other facilities
We didn't use any other facilities

Hotel location
Neighborhood: average, unfancy - there is not much you can do in the direct suroundings. The next metro station ("Business Bay") was within a 10 minute walk. From there, access to all Dubai partsis given. On the way to the metro station there were several luxury car dealers. For car lovers, it is great to pass there every day.
Distance to places of interest: Dubai Mall is within walking distance, but we always took the metro.

Overall recommendation rate: 8/10 points

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Schackel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this reviewResponded March 9, 2014

Dear Tripadvisor Member,

Thank you for the wonderful and very detailed review. We are very happy that you enjoyed your stay at Villa Rotana and for the compliments you mentioned to my colleagues will be shared. It is indeed our goal to achieve the highest standard of service we could offer to our guests and it is always rewarding to us to learn that we met your satisfactions.

Your concern with regards to the water tap was communicated to the concern department for an immediate action.

Once again thank you very much and we look forward to welcome you back soon and rest assured that we would continually provide you with the best service and personalized care at all time.

Best regards.

Kinan Al Ghraoui
General Manager

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Reviewed March 4, 2014

Lovely small (compared with others!) Hotel . First visit to Dubai.Were very well treated by all staff on our 5 day stay.We were upgraded to a lovely suite.Hotel was spotlessly clean.Breakfast was plentiful with a great choice with everything from smoked salmon to curry!Breakfast staff were SO pleasent and attentive.Hotel Near Metro (Business Bay)--that is a must when travelling in Dubai--which is a lot bigger than I thought it would be.Metro cheap and frequent.
Reception staff provided us with very good information on where and how to travel around.
I will return! either to Villa Rotana or to one of the Rotana Hotels in Dubai.
Thanks!

Room Tip: Room at back was v.Quiet--although none who stayed at the front made any comment on noise from the r...
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  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FILTIC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this reviewResponded March 8, 2014

Dear TripAdvisor Member,

Thank you very much for taking time to share your nice and detailed feedbacks about your stay at Villa Rotana.
We are delighted to hear that you have a SUPERB stay, and we would like to thank you also for the appreciation about our location, spotless and very clean rooms, plentiful breakfast and pleasant and attentive staffs. All comments mentioned will be shared with my colleagues as it will inspire each and every one of us at Villa Rotana.

We are looking forward to welcome you soon again.


Best regards,

Kinan Al Ghraoui
General Manager

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Reviewed March 1, 2014

Loved this place. I will stay here again. The location is excellent. I stayed here for a weekend and it was phenomenal. It's near walking distance to the metro station which is very convenient. The breakfast was great. The staff are some of the nicest I've seen. Very attentive and detailed in their work.

The room was excellent. Everything was clean, organized and I couldn't complain.

The property is well taken care of. There is free parking so that's a plus. WiFi is a bit slow and expensive but normal for Dubai.

I took an airport transfer back to the airport which was excellent. Great car selection, inexpensive and convenient. The hotel took care of everything that was needed.

The minibar in a regular room had great selection.

  • Stayed: February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marvin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this reviewResponded March 6, 2014

Dear TripAdvisor Member,

We are delighted to receive such an exceptional and detailed comments. Thank you very much for sharing and posting on TripAdvisor. This will certainly motivate us and continue the best service we could offer to our guests and exceed their expectations.

It is our pleasure to welcome you back and be of service to you again.


Best regards,

Kinan Al Ghraoui
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2014

We stayed at Villa Rotana for 2 nights of a 4 night break in Dubai.

Fist impressions were great when we walked in to the gleaming lobby and were greeted like old friends. We had requested an early check-in and were made very comfortable whilst they got the room ready for us.

The room was very well appointed and clean and the fittings were modern and fresh. the view from the rooms at the front have a great view of the Burj Khalifa and considering it is right on the main road noise was minimal, even on the 2nd floor.

The staff couldn't have been more helpful and I was very impressed how they seemed to know who all the guests were and asked after their well being.

It is maybe a little remote and there aren't many food options nearby. That said, Dubai Mall is 1 stop away on the metro and taxis are so affordable you can get anywhere for next to nothing.

A great find and I wouldn't hesitate in giong back or recomending to a friend.......unlike our other hotel option for the remaining 2 nights!!!!!!!!!

Room Tip: I would recomend the upgrade to the Premium Studio with the Burj Khalifa views. I definitely found i...
See more room tips
  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JonnyLorelei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this reviewResponded March 2, 2014

Dear TripAdvisor Member,

Thank you for conveying the appreciation about your exceptional stay at Villa Rotana Dubai. We are very delighted that our services have pleased you and made your stay a great one. All the appreciations and feedbacks will be shared with my colleagues as it will serve an added motivation and to keep up the good work.

Thank you for the recommendation and it is our pleasure to be at your service. We look forward to the pleasure of welcoming you back at Villa Rotana Dubai.

Best regards,

Kinan Al Ghraoui
General Manager

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Reviewed February 8, 2014

Stayed at this hotel whilst attending a business convention at the World Trade Centre. Very comfortable suite which was fully equipped with everything you would expect from a hotel of this standard. Staff were incredibly polite and could not be more helpful. I ate twice in the restaurant and the food and service was good although my food could have been hotter on one occasion.
All in all a great place to stay when visiting Dubai.

Stayed: February 2014, traveled on business
Thank Boppadeboppa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this reviewResponded February 11, 2014

Dear TripAdvisor Member,

It is a pleasure to receive such a wonderful comment. Thank you for sharing your experience during your stay with us. This will definitely motivate us to continue the best service we could offer to our valued guest and exceed their expectations. I have noted also your feedback with regards to food temperature and the same has been communicated to the concern department.

Once again Thank you and looking forward to having the pleasure of welcoming you once again to our Hotel in the near future.

Kind regards,

Kinan Al Ghraoui
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villa Rotana - Dubai

Address: Sheikh Zayed Rd | next to Mazaya Centre, Dubai 118737, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#58 Family Hotel in Dubai
#68 Luxury Hotel in Dubai
#92 Romantic Hotel in Dubai
#107 Business Hotel in Dubai
Price Range: $100 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villa Rotana - Dubai 4*
Number of rooms: 180
Official Description (provided by the hotel):
Villa Rotana-Dubai is conveniently located on Sheikh Zayed Road adjacent to DIFC and Dubai Convention Centre, 10mins away from the Dubai International Airport.Overlooking the Burj Dubai this hotel is perfect for business and leisure. The atmosphere and the ambiance embraces the uniqueness of local Arabian culture. Capturing the very essence of Dubai today, Villa Rotana facilities are sophisticated and contemporary, offering spacious and beautifully presented 118 studios and suites. ... more   less 
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Also Known As:
Villa Rotana - Dubai Hotel Dubai
Hotel Rotana Dubai

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