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“Could have been better for a business hotel” 3 of 5 bubbles
Review of Radisson Blu Hotel, Dubai Media City

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Radisson Blu Hotel, Dubai Media City
Ranked #167 of 544 Hotels in Dubai
Certificate of Excellence
Oxfordshire
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Could have been better for a business hotel”
3 of 5 bubbles Reviewed January 18, 2012

I spent two days here. My first issue was that they did not have enough staff on reception. I had to wait what seemed like an age to get someone to check me in. This also presented problems. My visit was for business we had booked a meeting room and this is where I took real issue. The meeting room had been booked by the office. A few mistakes were made by the office with regards to timings. I had wanted to have our food that had been ordered in the same room and at the start of the meeting - 1pm as opposed to 3pm that the office requested. First of all i had to plead that they serve the food at 1pm. I had to be put through to some manager who eventually got the kitchen to agree to the time change. 1pm came and went and there was no food. I had to keep coming out to speak to the waiter and the elusive manager on the phone. Rather than continue to bore you with the detail I again had to plead to ask that the food be brought on to the meeting room. Food that had been ready at 1pm eventually got to us at 2.38 pm! Obviously some items were cold. The manager on the phone said the waiter could not take instruction from me as he was "only a waiter". Surely in a business centre there should have been someone that could issue instructions. All the issues led to me having to come out of my meeting about 5 times - not good. I could go on but they really need to improve the way they handle customers. Yes we got things wrong with the booking but they were not insurmountable issues. I also deal with customers and they make mistakes but the mark of good service to my mind is how you handle things when things go wrong.

On a positive note I really liked the Italian restaurant - great service and food. Probably where we got the best service. Rooms are ok. Breakfast not bad.

Location is good if you are visiting a nearby company. Not one I would recommend to a tourist.

  • Stayed January 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank LadyinOxfordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,048 reviews from our community

Traveler rating
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    146
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
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English first
Sydney, Australia
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed January 5, 2012

This is a friendly and well run Hotel, in a business (media) area. Not bad Value on Dubai terms
Internet was fats, meals excellent , staff very friendly and helpfull.
Location not to bad, as fairly central and taxis are cheap in dubai anyway.We had a family with 3 rooms, beds comfortable - ppol area great for Kids.
No Views to speak off , and no shops close by, however i would stay again.

Room Tip: in main part of Hotel - not the wing as a LONG walk through 2 elevators.
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  • Stayed December 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thanksmate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed December 14, 2011

My family stayed here overnight recently - my husband and I live in Abu Dhabi, and we did not want to make the trip back from Dubai late at night when we had activities planned in Dubai the next morning. The hotel is well located, and there is no shortage of cabs, which was useful for us. The bedrooms are small but perfect for short stays, and the bed - while smaller than those in most hotels - very comfortable. The bedroom windows have blinds that completely block out the light, which is great for that extra bit of sleep after a scorching Arabian sun rises (at 5am in summer). The bathroom was also perfect for a short stay. As a couple, the room might get a bit cramped for a stay of more than a few nights. It is probably aimed at a business market - i.e. one person per room, in which case it is just right.
The breakfast was good - although not outstanding, and the coffees excellent.

  • Stayed December 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Amanda V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tripoli, Libya
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed December 11, 2011

- My wife and I stayed at this fantastic hotel for 4 nights .
-Check in process was not express.
-Excutive room was big and comfortable as well as the bathroom .
-2Small bottle of water and choclote was provided for free on daily basis.
-The breckfast buffet is amazing (Intercontinental and arabic).
-The location is close to mall of emirates, ibn batota mall and marina walk ( few mins by taxi ).
- I am not sure if there is a free shuttle serice from the hotel to the big malls .

  • Stayed January 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank osamakaal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
121 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed December 10, 2011

I lived in Dubai 3 years and this is the best business hotel in my opinion. Fantstic location, right in the hearth of Marina, but still out of the too busy JBR walk. It is walking distance form the One & Only superluxury complex. 8 minutes drive to Mall of Emirates. It is directly connected to the two main city transportation axis. The italian restaurant Certo is one of the most authentic in town and with great value for money. The hotel has a nice little spa, busy popular roof top bar and sport bar downstairs.

  • Stayed June 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SerGioDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
104 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
1 of 5 bubbles Reviewed November 27, 2011

If you are a non smoker, beware. Even with a confirmed reservation for a non smoking room, you may have to sleep in a room with strong odors from people that smoke in the room. This is specially likely if you arrive in Dubai in one of the late night flights, arriving from Europe.

  • Stayed November 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank luismurguia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed November 12, 2011

Radisson Blu is a good choice for a budget conscious business traveller. The rooms are well laid out, although they are a little smaller than what one might expect in Dubai. The location is good if your work takes you to Media City or the Marina. The food is great - I strongly recommend the Italian restaurant Certo. The pool is a little small - and there isn't much to do in the evenings. However, it is close to several beach clubs, so you would need to make a short walk to Le Meridien and The Westin

  • Stayed August 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank TBuzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel, Dubai Media City

Property: Radisson Blu Hotel, Dubai Media City
Address: Radisson Blu Hotel Al Falak St, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#94 Spa Hotel in Dubai
#103 Romantic Hotel in Dubai
#121 Business Hotel in Dubai
#134 Family Hotel in Dubai
#149 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Hotel, Dubai Media City 4*
Number of rooms: 246
Official Description (provided by the hotel):
Enjoy the stylish comfort of the Radisson Blu Hotel in Al Sufouh at Media City. The tone for your visit is set by the elegance of the lobby, a stylish composition of wood, stone and glass with Swarovski chandeliers. The 246 rooms and suites of this Media City hotel carry that elegance through in clean lines and warm tones. On-site dining provides guests with numerous options at several restaurants, bars and lounges. For relaxation, guests can luxuriate in the sunshine on an outdoor terrace or in the cool waters of our outdoor pools as well as indulge in a massage or spa treatment at Senso Wellness Center. The hotel's meeting space, which comprises 12 rooms, spanning 582 square meters, is available for private and business events. ... more   less 
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Also Known As:
Radisson Blu Hotel, Dubai Media City Hotel Dubai
Radisson Dubai
Dubai Radisson

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