Kempinski, is more a name you might expect to hear on the morning roll-call of cop show such as NYPD-Blue. “Officer Kempinski,” “Has anybody seen Kempinski?” For a moment the rapid chewing of gum ceases and from the back of the room you hear the laconic reply “yeah, Sa-arg.” The gum chewing recommences. Apparently, there is a lot more to the name than would first appear. Embossed across all their paraphernalia from bath towels to drink coaster are the reassuring words: “Hoteliers Since 1897.” Which means that your stay should be worry free-right?
My wife and I stayed at the Kempinski Hotel, Dubai for 4 nights in mid-January on our way back to Perth via Vegas and LA. We arrived late in the evening and were picked up by a car from the hotel. The lateness of the hour coupled with the fact that the drivers English was about as good as my Arabic meant that the trip from the airport was a silent affair. Even when we drove past the world’s tallest building the Burj Khalifa-not a word. The hotel its self is located next to a freeway. Don’t however let that put you off, as we looked around Dubai almost everything appeared to be located next to a freeway either completed or under construction.
The lobby as in most 5-star hotels was open, with an air of breezy-efficiency about it. Then came check in. We had booked a non-smoking room with a view across to the world famous hotel The Burj Al Arab. After some fevered finger work by the guy on reception we were told that we “had the view but the room was smoking” not to worry he said all chipper like, there was only a “slight smell,” of smoke-would we like to take a look? Wanting to try and maintain some sort of good humour off we went. Upon opening the door of the room the aforementioned “slight smell of smoke” would have been enough to comatose The Marlboro Man in his hay-day. Back to reception. More finger action on the keyboard. Then we were told “we now have a non-smoking room but no view.” Again, would we like to take a look? Off we trundle again. Room lovely and he wasn’t kidding about any view. Unless he meant the view was the spectacular vista of the underside of the fly-over of the freeway. Back again to reception.
Having just flown 16hrs from LA, by now our patience and good humour was at an end. I said to the guy behind the desk, ”we had booked a room non-smoking with a view so far we have seen two rooms, please make the third room the Last room you show us.” The inflection on the word “last” did the trick. Hey presto, a non smoking room with a view appeared. I don’t see why you should have to go through all that just to get what you paid for!
After all that, the room was lovely. Decked out like an apartment, bespoke with heavy brown (but not old-fashioned) furniture, its best describe as functionally modern. Spotless clean, the living area is separated from the bedroom. The bed is fantastically comfortable, and the bathroom is huge. There is also tea and coffee making facilities in your room and the bar fridge can be approached with confidence (unlike some hotels) where the beverages within are on a hair-trigger which means even the slightest jolt sees the cost being place on your bill, and an extra 3 hours added to check out time trying to explain to the sceptical staff that you never actually consumed the thing in the first place.
The only meal we ate at the hotel was breakfast (150 Dirham pp) It was wonderful. All that you’d expect from a 5-star property. And a really great way to start the day. I did have a drink in the bar which I suppose given the religious sensibilities about alcohol was never overly busy. However, they do serve a lovely German-style wheat beer on tap. Which I got to know quite well.
The hotel is adjacent to The Mall of The Emirates. A monolith to conspicuous consumption so gargantuan that not even 3 full days was enough to navigate our way round it. In fact, I think Ferdinand Magellan circumnavigated the globe quicker. If you’re impressed by indoor ski slopes then it’s worth a look.
Dubai hotels are expensive. The Kempinski keeps the flag flying proud in this area as well. Is it worth the money? On the whole we’d have to say yes.
We would return here? If Dubai were on our list of “must see” again. But sadly, it isn’t. 3-4 days here is more than enough. Dubai may have the biggest this or the tallest that but in their rush to achieve modernity something vital has been lost. And despite his best efforts, all “Officer Kempinski” can do is stand at the back of the room and chew.
- Official Description (provided by the hotel):
- With its ideal location next to Mall of the Emirates, this hotel offers convenience to both business and leisure guests with world-class shopping, dining and entertainment a stone throw away. The mall itself includes more than 520 stores of prestigious international labels, a 14-screen multiplex VOX cinema and numerous food and beverage outlets - and not to forget the world's first indoor Ski dome. During more serene hours, guests can rejuvenate at our renowned Softouch Spa or simply sit back and relax by the outdoor infinity edge pool. In short, limitless possibilities are offered here and there is something for everyone to enjoy. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, World Independent Hotel Promotion, Travelocity, Agoda, Ctrip TA, Hotels.com, Priceline, Hotwire, Orbitz, getaroom.com, TripOnline SA, Cancelon and Evoline ltd so you can book your Kempinski Hotel Mall of the Emirates reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Emirates Mall Hotel
- Kempinski Hotel Dubai
- Kempinski Dubai