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“Not at all a memorable stay” 2 of 5 stars
Review of Al Shams Plaza Hotel Apartments

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Al Shams Plaza Hotel Apartments
Ranked #429 of 536 Hotels in Dubai
Lahore, Pakistan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Not at all a memorable stay”
2 of 5 stars Reviewed January 28, 2012

I found cockroaches in my bed, the living room and the bedroom wall. Cleanliness was terrible. There was no hot water on the first day, then the water ran out completely and had to call staff to fix the problem. The foyer bathroom had broken shower tray tub.The A/C controls were broken too.

  • Stayed January 2012
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
5 Thank AIMINC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 reviews from our community

Traveler rating
    1
    9
    5
    2
    6
See reviews for
13
Couples
0
5
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Sharjah, Sharjah, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 4, 2012

The staff were awesome and extremely friendly and courteous. The location of the hotel is brilliant, it is 15 minutes by car to Jumeirah beach, and around 10 minutes to Dubai Mall the biggest shopping centre in the world. The views from our room were stunning, and the cleanliness of the rooms was also fantastic. There is a 24 hours supermarket right next to the hotel, and also withing walking distance there is KFC, Pizza Hut, Coffee Shops & Restaurants and money exchangers. I would deffinitely stay at this hotel again.”

  • Stayed January 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
4 Thank Luck A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 25, 2011

THIS HOTEL DOES NOT HONOUR CONFIRMED BOOKINGS.

I had booked two nights which had been paid for and confirmed however on arrival was told they where not prepared honour the arrangement. Most hotels where full in this area at the time and asking ten times the normal rate so to only be informed on arrival meant a very long and costly evening finding an alternative.

I have viewed the rooms and can honsetly say that there is much better available in the same vacinity for the same price.

  • Stayed January 2011, traveled on business
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank rosscn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Dubai hotels

al ain
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 21, 2010

We stayed for 1 night and paid 1000% of accommodation rate bacause of the incompetent person who charged my card 2 times and did not reverse the 10 times wrong amount at the time of transaction. We noticed a significant of money missing from our account a week later when we checked out our bank account statement. It took us another week to recover our money (still waiting actually). Please be careful with your money/card especially in this hotel. Or do not book it or stay here at all!!!!

  • Stayed February 2010, traveled with family
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank natadi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgium
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 27, 2009

I have to admit that staff at reception are indeed not friendly or polite, even rude...
After a 2-weeks stay in Al Shams, we asked for the hotel shuttle to bring us to the airport. Answer of the receptionist, after having checked my golden necklace and ring(s): "if you can afford jewelry and gold, you can afford a taxi"! Nice answer, isn't it?

  • Stayed October 2007, traveled with friends
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank brigittepats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrie, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 14, 2008

I would NOT recommend this hotel. The front desk clerk is unfriendly and rude.

The rooms are old and run down and have a strange smell to them. There were hairs throughout the sheets of my "clean" bed. Plug sockets next to the headboard of the bed were open with wires hanging out.

The bathroom had mold and mildew everywhere, and the toilets looked like they hadn't been cleaned in a while.

I would avoid this place at all costs. There are plenty of other hotel apartments in the same price range.

We moved from here to the Savoy Crest, 100% improvement at a very similar cost.

Stayed January 2008
Helpful?
4 Thank canuk78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Al Shams Plaza Hotel Apartments

Property: Al Shams Plaza Hotel Apartments
Address: 17a Street, 8 | Al Mankhool, Bur Dubai, Dubai 27961 , United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #429 of 536 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Al Shams Plaza Hotel Apartments 3*
Number of rooms: 70
Official Description (provided by the hotel):
Fully furnished rooms with fully equipped kitchen. 24 hour room service. International Direct Dialing Telephone, Fax & high speed Internet Service. Indoor/Outdoor swimming pool & gymnasium. Daily house keeping. 24 hour supermarket /post office next to us. ... more   less 
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