I beleive that once you try it you will know. some people are difficult to satisfay but this hotel is worth it. the facilities are good. the food is good. the suite is one bedroom with lounge. i realy like it. very clean and safe.More
I beleive that once you try it you will know. some people are difficult to satisfay but this hotel is worth it. the facilities are good. the food is good. the suite is one bedroom with lounge. i realy like it. very clean and safe.MoreShow less
Thank you for your positive feedback & for recommending City Seasons Suites Dubai.
We are really glad that you enjoyed your stay with us & were satisfied with the facilites and services provided to you.
We continue to be committed to provide you and all our guests with the highest standard of service in the industry. We look forward to your continued patronage and wish you the best in your business and personal endeavors.
The suites are big by any standards!!!! we were a family of 4 and we had two inter connected suites , which worked very well. Enough space for all of us to do our stuff!!!The breakast buffet was good and had good variety, thou they can do some variatioans as people come to saty for longer periods.Its right in the city centre ,opp the Deira city centre and a beautiful park just behind it.We travelled mid march and the weather couldnt be better, even a slight chill one of the evenings! Over all very good experince!!
Thank you for sparing your valubale time to write a review on Tripadvisor.
City Seasons Suites Dubai family is very happy to know that you are satisfied with the facilities and services provided to you during your stay with us.
The point regarding breakfast variation have been noted & we have already made the necessary changes to the menu.
You will definitely see the difference & better during your next stay with us.
Hotel booked By my company for 6 nights. I spent only 3 ...
First impression was woooh.. Because of the size of the suite (approximately 100 Sqm.)
But when you can't sleep at 3 in the morning because of the party given by drunk neighbour and That the only answer of front desk is "we Will change your room tomorrow " you start realising you are at wrong place. Staff was helpless , be it for calling a cab or bringing thé laundry .
Very noisy place from inside or outside (Road). Breakfast low qualité,
Just get out on same. Street you can find Ibis (cheaper) or Novotel (more expensive) both offering more value for money
We are extremely concerned to note your dissatisfaction during your recent stay with City Seasons Suites Dubai.
We apologise for the annoyance/inconvenience that was caused to you. The hotel is actively working to improve service levels and your feedback has proven to be invaluable.Corrective steps have been taken by us to prevent any such occurances again & to prove this we are looking forward to welcoming you back soon.
The reception of the the invited guests and visitors during the Christening of our little boy Nikko were received in a place where everyone knows the landmark obviously. Just located behind the famous City Centre Deira (across the parking, Carrefour) and 3 minutes walk from the metro station.
The Hotel is not literally facing the main road where traffic or passing cars at low dimension is the view visible afar. Rather it is fraction in the building's ground level facing behind where the slow pace of passer by do not produce heavy sound proof.
Such ample space of the restaurant can accommodate 150 pax at a time and we only booked 50 for the same event. The place is simple and well furnished. The buffet that they served were more than excellent than the recent attendance I had on other restaurants.
They had a cast of efficient staffs who served and assist us upon our arrival. Food are well arranged and indeed value for money. They have the complete set of sound system for any mulch-media presentation and program during the occasion. It is great to have also an entrance exit access from the wall of the restaurant directly to the main function area.
One think that I don't feel like comfortable is the distant for the comfort room and the maintenance it requires considering there are a lot of users. Hygiene is a top most issue they should take note.
Over all ratings for the restaurant is very good to excellent. Access and location is really a great deal in the city centre.
We left the venue well satisfied. Thank you to the crew and management of the restaurant of City Seasons Suite in Deira I am definitely coming back for our organization events very soon.
We are really priviledged that New Seasons Restaurant at City Seasons Suites Dubai was chosen by you for such a precious occassion as the Christening of your little boy Nikko. Hope he doing good.
We are also very happy to know that you were satisfied with the facilities & services provided to you including the food and sound system.
Your concerns were definitely noted and preventive measures would be taken to avoid reoccurences of the same.
Looking forward to welcoming you back.
We booked a 2bedroom superior suite only to find out that they were over booked with that type, and couldnt give us the room.The matter was quickly resolved in a professional matter by the manager stepping in and showing us 2(one bedroom suites) and adding free breakfasts during the stay as a (much appreciated) sorry.2 of our kids were teens so we agreed to the new arrangement,but if it was a family with young children I guess it would be a big downer.The suites are well maintained,with a stove,washing machine,plates and pots.kettle and fridge/freezer. I was very impressed by the housekeeping department,my requests (like a baby cot,assistance with washer) were answered within minutes! Great location right in front of Deira city center where u can grab a bite,watch a few movies and shop in carrefore.The thing I disliked was the old box-type TV in the bedroom,although there was a 32plasma in the living room,also the toiletries were too basic,I would've expected at least a tooth brush and shaving kit added to the shampoo/gel/cream/soap in the toilets.
Greetings from City Seasons Suites Dubai.
Thank you for sparing your valuable time for a detailed review on Trip Advisor.
We are really happy to know that you were satisfied with the facilities & prompt services provided by our staff during your stay with us. We are also glad that you found our hotel location very convenient for tourism.
With regards to the concerns mentioned by you, we do have a dental kit which is available on request from the reception.
Hope to welcome to back soon.
a good hotel with poor manage make a very good opportunity to naught . excellent position can make this hotel unique .but poor maintenance decrease the quality of this hotel. the swiming pool was very beautiful but the water tempreture was very cold that made this pool impossible to swin . of course they gave us transportation to another city season but it was very uncomfortable to wait 45 min for a car to swiming pool and then 45 min waiting for a car to get back to suits. the breakfast was not excitable as a 4 stars hotels breakfasts. at arrival they asked 1050 ADE for excess bed . after that I knew this fact that " up to 2 children under 12 years are free " they gave back this money to me . what if I didn't know this fact by internet site????? one undeniable fact is the closest distanc to deira city center and it is a very good plus
First & foremost, we would like to apologize for the inconvenience caused to you during your stay with City Seasons Suites Dubai.
At the same time, we are also glad that you found our location very convenient & centrally located for any type of tourism.
All the concerns mentioned by you have been addressed to the staff members and appropriate steps have been taken to avoid any reoccurences in the future. You can definitely see the difference on your next stay with us.
Hope to welcome you back soon.