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Reviewed April 7, 2017 via mobile

Good stay in grand suite.. however, the other room sound and smoking smells are as if we are sharing the same room..
I have two more nights here and i may cancel them because of this..
That is a serious matter the hotel needs to take it seriously..

Date of stay: April 2017
Trip type: Traveled with family
1  Thank Mohd A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 27, 2017

Before i decided to pay for this hotel i was reading lots of rewies about it and i can say now that the bad ones were totally wrong.. and i am saying that in order for others, who can get the impression that this hotel is a bad one, to actually go for it cos is worth it..
The room and the whole area in the hotel are very clean, the location is great, the service is good, the bed is just great and comfy and the karaoke that some people found it disturbing didnt bother us at all.. we never heard a thing and we were staying at the hotel 7 days from a friday til the next friday so basically if there was an issue with karaoke we should have been noticed it..
The breakfast was ok for the first 2-3 days but then i found it boring.. one kind of ham, boiled eggs and french omlett, one yellow cheese and one white, quit poor variation on vegetables and fruits but once again for the price we paied couldnt expect more..
I would definitely recomend this hotel..

Room tip: 305,306 are huge and quiet
Date of stay: March 2017
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
2  Thank analorenatoma
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Donatellohotel, Front Office Manager at Donatello Hotel, responded to this reviewResponded February 13, 2020

Dear Valued Guest

Greetings from Donatello Hotel Dubai

Thanks for sharing your valuable positive feedback online, we take your comments and suggestions very seriously and always try our best to improve services towards betterment of the hotel.
We hope to welcome you back soon.

Regards
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2017 via mobile

We stayed here for four nights on our first Dubai trip. Well situated very close to a large mall and the indoor ski centre and a metro station. We were informed they had upgraded us but it was clear that our room had been a smoking room in the past and looked very tired. The carpet was certainly past its sell-by date. I would think in its day it was a good 4star but not sure that it would meet that status now. However, the breakfasts were excellent and the staff friendly and helpful.

Date of stay: March 2017
Trip type: Traveled as a couple
1  Thank deborahdjc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Donatellohotel, Front Office Manager at Donatello Hotel, responded to this reviewResponded February 13, 2020

Dear Valued Guest

Greetings from Donatello Hotel Dubai

Thanks for sharing your valuable positive feedback online, we take your comments and suggestions very seriously and always try our best to improve services towards betterment of the hotel.
We hope to welcome you back soon.

Regards
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2017

We stayed at this hotel for six nights on the fifth floor. The rooms were large and clean and the beds were extremely comfortable. Breakfast at the hotel was amazing and there was a great selection. We found the staff to be very polite and accommodating. You can book tours in the foyer we found the staff very informative and professional We especially enjoyed our helicopter tour. The location was great, within walking distance to The Mall of Emirates and we felt very safe in the neighbourhood. There were restaurants and mini supermarkets nearby. Katrinas cake shop is a must to visit for coffee and cake.

Date of stay: March 2017
Thank Christine S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Donatellohotel, Front Office Manager at Donatello Hotel, responded to this reviewResponded February 13, 2020

Dear Valued Guest

Greetings from Donatello Hotel Dubai

Thanks for sharing your valuable positive feedback online, we take your comments and suggestions very seriously and always try our best to improve services towards betterment of the hotel.
We hope to welcome you back soon.

Regards
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2017

stayed for three says. location is very good, very close to mall of emirates and metro station. room was quite and spacious with twin double beds and big sofa and writing desk. Bathroom are well equipped and tidy. breakfast was very good with lot of varieties for all tastes. room service was very good. it is highly recommended.

Room tip: A twin double bedroom.
Date of stay: March 2017
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank medhat s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Donatellohotel, Front Office Manager at Donatello Hotel, responded to this reviewResponded February 13, 2020

Dear Valued Guest

Greetings from Donatello Hotel Dubai

Thanks for sharing your valuable positive feedback online, we take your comments and suggestions very seriously and always try our best to improve services towards betterment of the hotel.
We hope to welcome you back soon.

Regards
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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