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Donatello Hotel
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Reviews (253)
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All reviewsemirates mallmetro stationrooftop poolsharaf dgal barshabook tourswithin walking distanceroom servicetwo sinksrooms are hugedoor mansuperb locationrecommend this hotelbreakfast was includedwould stay againegg stationsheikh zayed road
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167 - 172 of 253 reviews
Reviewed September 25, 2011

Booked into this "Below Standard" Hotel with my husbands work. Had I been the one paying we would have left after check in! The rooms are like something from the 60's or 70's with drab decor and yellow & orange sofa's. Dirty marks on the walls, handprints on the walls, Patio doors filthy! The dust on the skirting boards was thick. The balcony was unusable due to the build up of dirt! Never cleaned for the 3 weeks we were there. The Housekeeping! Well, they dont clean under tables, dont dust tables or skirting boards, dont leave toilet paper and if you ask for some you are given 1 roll - we had 3 bathrooms!! Did not replenish toiletries, No towel or soap in guest bathroom (hello!! Hygene!! The kitchen tap swivels loose,no chain on plug so 5 broken nails from prising it out! Kitchen equipment for 4 people consisted of 1 fork, 3 knives, 3 mugs, 3 glasses!! The Ironing board sits at a slant and falls over if not careful, the washing machine is in italian, no english instructions. Very little in the way of utensils, not even a big spoon!. The pool is nice but the loungers are dirty and same dirty marks been there 2 weeks. The staff all seem pleasant enough but not had much contact with them. Unfortunately some revarnishing of old furniture was going on during my stay so my car was boxed in with furniture in the basement and the room was toxic with the varnish fumes for about the first week. Breakfast is very limited and if you want a Latte then it costs extra! Would I recommend this? No way! Far nicer hotel apartments in Al Barsha area. Would not come back!

  • Stayed: September 2011, traveled with family
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Thank likesaholidayor2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2011

i went 2 times to this hotel first time was Jan 2011 however last time i felt slight difference in terms of services it seems that there are new management there.
in addition to spacious rooms and the great location this hotel has a friendly staff with good follow up i will keep staying at this hotel specialy with their Value for money real feeling

  • Stayed: September 2011, traveled with friends
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Thank KALKuwait
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2011

i stayed here for the second time in July 2011 because of my prior experience here in 2009 which was fabulous. bu this time it was disappointing. the hotel has been taken over by a new management few months back and according to the staff is focusing on cost cutting. having family with little kids, they use to have free shuttle service to mall of the emirates before which is no longer there now ( although the website still claims it), so it was misleading. the Porsche feel in the room is now longer there probably because of cost cutting again. they charge for the news papers and the lobby has to A/C.

on the positive side the rooms were still spacious and comfortable enough. the staff was also good but seemed helpless due to what they are forced to do to cut down costs.

Over all the standard has gone down which will make this place no longer one to consider for future. and by the way , don't think you can walk to the mall of the emirates, not in Dubai, not summer or winter, specially if you kids.

  • Stayed: July 2011, traveled with family
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1  Thank Tariq79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2011

The rooms in Coral Boutique are really fanastic, very spacious and clean. The staff is friendly and helpful at any time.
Generally, you feel like home in this hotel and you are really comfortable.

  • Stayed: October 2010, traveled on business
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Thank Pekard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2011

We stayed here for 3 days . The " Suite " is a good flat with a nice kitchen . AC is very good which is a must in Dubai ! . Resturant needs improvement and food quality is less than average. Front desk is small , But the front desk personals are very good ( AHMAD is the best ). The hotel is within a 5 min walking distance to the Emirates Mall which is one of the best in Dubai. July is very HOT . We had a very good time shopping .

Room Tip: Away form the nose rooms end with 07 ++
  • Stayed: July 2011, traveled with family
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6  Thank M O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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