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“3 day stopover”
Review of JA Palm Tree Court

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JA Palm Tree Court
Ranked #28 of 563 Hotels in Dubai
Certificate of Excellence
Reviewed January 5, 2012

We stayed as a 3 day stopover on our way to Cape Town,arriving on an early overnight
Flight from the Uk we were pleasantly surprised that the hotel allowed us to to get breakfast while they got the room ready and we were given the keys
Shortly afterwards.The room was of good size and decoration and the low rise garden setting
With the streams and peacocks walking about was relaxing .We had opted for the all inclusive
Plan and was impressed by the quality and service.The White Orchid restaurant was superb
As was the Italian in the Jebel Ali hotel a short stroll away.The pool area was lively and there was adequate places for sun loungers around the beach a few beach boys serving drinks to your longer would of been a good addition.we enjoyed this hotel and would recommend

  • Stayed: October 2011, traveled with family
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2  Thank eldentooth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Palm Tree Court, responded to this reviewResponded January 8, 2012

Dear eldentooth,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

It was a pleasure to read to your review, and I was pleased that you and your family enjoyed your 3 day stopover at the resort.

I would like to thank you for your kind words in relation to the resort, its facilities, and the quality of the service that you received.

Once again, thank you for taking the time to post your review on TripAdvisor, and we do hope that we will have the pleasure of welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,566 - 2,572 of 3,301 reviews

Reviewed January 3, 2012

This is the second time we have spent New Year in this hotel. Our 2010/11 stay was fantastic, nothing negative to say. The facillities were great and the staff exceptional! The manager of the fontana restaurant was exceptional in the service that he offers!
We stayed there again for the 2011/12 vacation and everything was even better this year. The rooms had been updated and were even more luxurious and comfortable and the Gala dinner was fantastic! We strongly reccomend this hotel, especially for families, they will look after you very, very well.

Room Tip: Garden view rooms were every bit as good as sea view rooms and 200drms per night less expensive.
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  • Stayed: December 2011, traveled with family
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Thank Simon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Palm Tree Court, responded to this reviewResponded February 3, 2012

Dear Simon L,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

I enjoyed reading that this was the second time that you have spent New Year with us, and I was extremely pleased to read that you had a fantastic time.

I would like to thank you for your feedback on our refurbished rooms, and also for your kind words in relation to the facilities that are available as well as the associates who looked after you, and you felt to be exceptional.

Once again, thank you for taking the time to post your review on TripAdvisor, and I look forward to welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2011

My hubby, 2 year old daughter and I were there for a short weekend. We stayed in a Ground Floor Sea View Junior Suite. What I liked about the ground floor sea view junior suite is the accessibility to the beach without the inconvenience of walking through the lobby and dressing up and then changing back to our swimming gears. We had the pleasure of a peacock visiting us in the morning. We even saw a camel on the beach and few cats, which totally made my daughter's day. The staffs were overly helpful. Even Brenda,from reservation recommended the perfect suite for us! We ordered Room Service in the evening when the sun was setting, it was really delightful. My only recommendation is to have an extensive room service menu. We had dinner at the Teppanyaki Table, White Orchid. It was thoroughly an enjoyable experience, however the restaurant ventilation could be improved. Overall we truly love it, it was nice quiet getaway from the hustle and bustle of Dubai.

Room Tip: There are different kinds of Ground Floor Sea View Junior Suite. Ours was right at the end of the r...
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  • Stayed: December 2011, traveled with family
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6  Thank IzohOnid75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Palm Tree Court, responded to this reviewResponded January 3, 2012

Dear HH75,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

It was a pleasure to read to your review, and I was pleased that you and your family enjoyed your recent weekend stay with us.

I would like to thank you for your kind words in relation to the resort, its facilities and in particular for the associates whom you have mentioned were very helpful.

Once again, thank you for taking the time to post your review on TripAdvisor, and we do hope that we will have the pleasure of welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2011

We were upgraded from a suite in the Jebel Ali Hotel to two adjoining junior suites at the Palm Tree Court for our two week stay, on all inclusive basis. As a family of four (children aged 3 and 10 months), we found this accommodation set-up perfect - though one junior suite would be adequate and comfortable (I wouldn't book and pay for two!)

We enjoyed every meal we had here and found the service to be, without exception, excellent.

The spa treatments were superb and the wet spa facilities are very pleasant to use (but limited to basic jacuzzi, sauna, steam room and showers, where many modern spas offer more innovative features.)

We used the outbound shuttle service twice and it worked well for us but taxis are cheap so we wouldn't have bothered waiting for the return journeys. We took it to the IBN Battuta mall and walked across to the nearby metro station to get to where we wanted to be.

I thought the Jebel Ali resort had a unique feel to the place, in particular for Dubai. It offers an understated type of luxury - totally unpretentious and friendly, everything just works really well and all the little details seem to have been thought of. The Palm Tree Court part of the resort has a tropical feel too - think waterfalls and little ponds surrounded by semi-circular benches, roaming peacocks, twinkly lightling, lush gardens...

We have previously stayed in a club suite at the One and Only Royal Mirage. If we return to Dubai, it will be to the Jebel Ali resort.

  • Stayed: November 2011, traveled with family
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4  Thank holidaylover29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Palm Tree Court, responded to this reviewResponded December 28, 2011

Dear holidaylover29,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

It was a pleasure to read to your review, and I was pleased that you and your family enjoyed your recent vacation on the All Inclusive package.

I would like to thank you for your kind words in relation to the resort, its facilities and the service that you received whilst staying with us.

Once again, thank you for taking the time to post your review on TripAdvisor, and we do hope that we will have the pleasure of welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 20, 2011

We have just returned from our 23rd stay, so you could say that we like it here.
The rooms have now been upgraded and look really nice.
The staff are wonderful as always, and cannot do enough for you. While I was there I had a cough and cold, at breakfast the first morning at the end of breakfast there arrived a tea pot of ginger tea, which the waitress said was good for coughs, it was served to us each morning that we were there.
The birds that were described as Ostrich in a previous blog are infact Peacocks, also the structure that you can see from the beach are not for the monorail, but for a roadway out to the Palm that is being constructed.

  • Stayed: December 2011
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2  Thank Olive M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Palm Tree Court, responded to this reviewResponded February 3, 2012

Dear mitchcole,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

It is always a pleasure to read reviews from our dedicated loyal guests, and indeed after 23 stays your loyalty is much appreciated. I was sorry to hear that you were not well during your stay; however it was satisfying to read that my team looked after you well.

I would like to thank you for your feedback on our refurbished rooms, and also for your general kind words in relation to the associates.

Once again, thank you for taking the time to post your review on TripAdvisor, and I look forward to personally welcoming you back to Jebel Ali Palm Tree Court and Spa in the near future.

Yours sincerely,

Fredrik Reinisch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 15, 2011

The Hotel is located about 55 km from the Airport, near Palm Jebel Ali. Well, the place is very private, and you never feel that there are a lot of guest around you: big territory, about 800 m. sandy beach, everything is green and fresh.
But if you want to go out to Dubai often, you'd better have another place to stay. There is also a shuttle bus to the city
Breakfast was excellent. Room numbers are big and very nice. Good place to stay for families

  • Stayed: December 2011, traveled as a couple
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3  Thank Viktor K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Palm Tree Court, responded to this reviewResponded December 28, 2011

Dear Viktor K,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Palm Tree Court and Spa.

I was pleased to read that you enjoyed your recent stay with us, and I would like to thank you for your kind words in relation to the rooms and the breakfast.

Once again, thank you for taking the time to post your review on TripAdvisor, and we do hope that we will have the pleasure of welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 13, 2011

Palm tree court is set in beautiful grounds and the beach is amazing!
It's not the most modern hotel but it has everything you need. The rooms are big with a simple clean decor. The staff were great not to in your face like some hotel but there when ever you needed them. The hotel is outside Dubai which could be annoying if you want to spend a lot of time in the centre of Dubai but perfect if what you want is to chill out and enjoy the sun. This hotel is great for children my son loved feeding all the birds and there is so much space for them.

  • Stayed: December 2011
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1  Thank Mill55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Palm Tree Court, responded to this reviewResponded December 18, 2011

Dear Mill55,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Palm Tree Court and Spa.

It was a pleasure to read your review, and I was pleased that overall you and your family had an enjoyable vacation with us. I would like to thank you for your kind words in relation to the resort and the associates who looked after you during your stay.

Once again, thank you for taking the time to post your review on TripAdvisor, and we do hope that we will have the pleasure of welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JA Palm Tree Court

Address: Tariq Bin Ziyad Rd | PO Box 9255, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Dubai
#11 On the Beach Hotel in Dubai
#21 Romantic Hotel in Dubai
#22 Spa Hotel in Dubai
#26 Luxury Hotel in Dubai
#113 Business Hotel in Dubai
Price Range: $186 - $795 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JA Palm Tree Court 5*
Number of rooms: 208
Official Description (provided by the hotel):
The luxurious Palm Tree Court & Spa is situated within the award-winning Jebel Ali Golf Resort & Spa. A stunning palm-lined private beach and three swimming pools are just steps away from the suites and junior suites, surrounded by lush gardens, waterfalls and fish-filled streams. A championship 9-hole golf course, academy, spa, restaurants, bars, kids club, deep-sea fishing trips and horse riding can also be enjoyed. ... more   less 
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Also Known As:
Jebel Ali Palm Tree Court Hotel Dubai
Jebel Ali Palm Tree Court And Spa
Palm Tree Court Dubai

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