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“this is proper all inclusive”
Review of JA Palm Tree Court

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JA Palm Tree Court
Ranked #27 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed October 7, 2011

I have stayed in quite few properties in my visits to Dubai over the years but had never
tried the all inclusive options so Palm tree Court Jebel Ali was my first time.

I expected when we checked in to be given a list of what we could and couldnt have and what restaurants we could or could not use this was not to be because this hotel really is All Inclusive.........................................

We had a beach front suite which I would highly recommend the rooms were spacious the bathroom had all elemis products ( which I know the girls all like).

We tried several of the restaurants during our stay but big shout out to the sports bar !! great food great wine and fantastic service also every sport you can think of going on

We were a bit of a walk to the bar from where we were on the beach but not to worry we had a golf buggy come round and take our order and bring our drinks to us.

The service at Palm Tree stood out to me from Saliya on reception who no matter what we asked made sure we had also want to mention free wifi in all rooms.

Although a lot of people feel its a bit far out I will happily return to Palm tree court it really has
a resort feel with lots of different entertainment on the evenings, and for the shoppers they run a shuttle bus a few times a day to Mall of the Emirates and the new Ibn Battuta hotel.

All in all if you only have a couple of days and its your first time I would stay in the city but for a holiday with your partner or the family this resort is fantastic.

Room Tip: beach front suites have all been recently refurbished and have a patio area with table and chairs an...
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  • Stayed: September 2011, traveled with friends
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4  Thank sam19Glasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Palm Tree Court, responded to this reviewResponded October 10, 2011

Dear sam19Glasgow,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

I was pleased to read that you had a very enjoyable vacation, and that you found the All Inclusive package to be great value and not restrictive.

I would like to thank you for your very kind words in relation to the resort, and in particular the associates who looked after you during your stay.

Once again, thank you for taking the time to post your review on TripAdvisor, and I look forward to welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,478 - 2,484 of 3,177 reviews

Reviewed October 4, 2011

If you just want to relax in great surroundings, with fantastic food & drink and wonderful service then this is the place to go.
One of the best holidays we have had & we are quite well travelled & fairly critical.
Ok it's a 15 minute taxi from the "new" Dubai marina area & shopping malls etc, but it only costs about £8 each way & the hotel offers a complimentary shuttle to the key malls / souks.
Yes it is an older looking style hotel from the outside compared to some of the more recent hotels that have been built, but inside you won't be disappointed.
The all inclusive package is a must as it offers great value & really does include the majority of food / drink & even haagen daz ice team!
Anish at the swim up bar gets a particular mention for his great service, but to be honest all the staff were fantastic & stopped what they were doing to greet you.
This was our 2nd visit to Dubai & while our stay at the jumeirah beach hotel was very good ( you can't beat the view from your room of the burj ) we would definitely say we enjoyed our stay at the palm tree court more & found it better value. It's easy to understand why so many say they return.

  • Stayed: September 2011
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4  Thank Daximus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Palm Tree Court, responded to this reviewResponded October 5, 2011

Dear Daximus,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

I was pleased to read that you had a very enjoyable vacation, and that you found the All Inclusive package to be great value. I would like to thank you for your very kind words in relation to the resort, and in particular the associates who looked after you during your stay.

Once again, thank you for taking the time to post your review on TripAdvisor, and I look forward to welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 3, 2011

This is my 7th trip back to the Jebel ali/ Palm Tree and whilst we were unfortunate not to be able to get a room at the Palm Tree court this time around due to the refurb, the Jebel Ali is just as nice, with rooms still of a high standard but sightly smaller. All the facilities are the same and standards havent slipped in all the times i have visited. This time we took the All inclusive option and i was amazed at how much it included. The food is exemplary, with even the buffet ( which had a different theme every night) never ceasing to excel. The Indian night at PTC is one not to be missed, with the clay oven outside making naans my absolute favourite. Service is, as ever, fabulous with Poojary on the beach being an absolute star yet again. All the staff remember us and that is so nice to see. this is a definite must for any looking to experience Dubai.

Room Tip: Ground floor sea view rooms have chairs and a little patio, but were quite shady when we went, but l...
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  • Stayed: September 2011, traveled with family
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3  Thank mhardy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Palm Tree Court, responded to this reviewResponded October 5, 2011

Dear mhardy1,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

As a regular and loyal guest to the resort, it is always a pleasure to read your feedback. I was pleased to read that once again you have had an enjoyable vacation, and liked the flexibility of the All Inclusive package.

I would like to also thank you for your very kinds words in relation to the food quality and selection as well as the associates who looked after you during your stay.

Once again, thank you for taking the time to post your review on TripAdvisor, and I look forward to welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2011

What a lovely hotel. We stayed in room 596 from 12th - 18th September 2011. Honeymoon

From booking into reception on our first day the whole experience was very nice. All of the staff thoughout the resort where helpful and nothing was too much to ask for.

Our room was newly refurbished, was huge and beautifully furnished. The bathroom was massive with double sink, large bath, separate walk in shower. bidet and toilet. The room attendant, Arshad did not need to be asked for anything as everything was always done.

The all inclusive option was really worth while. The all inclusive option was until 2am, most hotels seem to be until midnight.

The food was exceptional, we ate in La Traviata an Italian three times and the White Orchid Asian food twice also very good.

The buffet breakfast had everything you could ask for from fruit, meats, bread, jams, cakes, english breakfast, fresh fruit juices, tea, coffee, smoothie.

During the day there is a swim up bar at the pool, two beach bars one called captains. The service there was also great. Good selection of drinks from milkshakes, wines, beers, cocktails, soft drinks, wine. The only disappointing thing for me was that there was not a sparkling wine as part of the all inclusive option. However if that is my only complaint about the whole holiday ....

The beach was also lovely, white sand, the sea was like a warm bath !! The pools were very refreshing but still not too cold. The sun loungers were plentyful, there were always spare ones. No having to get up at 7am to secure a bed for the day. Lovely clean towels supplied on the beds and in your room for use by the pool. No need to take your own. All pools had lifguards as did the beach.

The gardens were kept immaculate. Lovely peacocks wandering around.

We are hoping to return for our anniversary next year. We may go a few weeks later as it is very hot in September.

All in all, we felt this deserved its 5 star rating and would recommend a stay.

  • Stayed: September 2011, traveled as a couple
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8  Thank susan1warwickshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Palm Tree Court, responded to this reviewResponded September 27, 2011

Dear susan1warwickshire,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

It was a pleasure to read your feedback following your recent vacation, whereby you celebrated your honeymoon with us. I was also happy to read that you enjoyed the selection and variety on the All Inclusive package.

I would like to thank you for your very nice comments regarding the associates who looked after you during your stay, and the resorts facilities and grounds.

Once again, thank you for taking the time to post your review on TripAdvisor, and I look forward to welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2011

It's time to say " Good bye" :(!! Thank you sooooo much for your outstanding work. Our special thank is going to the Ibn Majed team around Michelle (big smile to you), Sabreena and Andrew . Mr. and Mrs. Juergen Pauker
P:S: It was not our first and surely not our last time in "Jebel Ali"! we´ll see you again:)

  • Stayed: September 2011, traveled as a couple
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3  Thank Doris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Palm Tree Court, responded to this reviewResponded September 27, 2011

Dear Doris P,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

I would like to thank you for your very nice comments regarding the associates who looked after you during your stay, whom you have named in person. I will ensure that your compliments are shared with them.

Once again, thank you for taking the time to post your review on TripAdvisor, and I look forward to welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2011

it's a bit far away from the center, but we didnt mind, as there were shuttles to malls and other point of interest..
we had the all incl version, i'd recommend it! we could eat / drink everything we wanted à la carte ( except for champagne).. very good deal.. !!
food was good .. especially the asian restaurant !
rooms were very spacious, huge bed, balcony and a very spacious bathroom.
nice and clean beach.. very peaceful atmosphere, nice pools .. we only stayed at the beach though.
and right next t hotel is the seaplane (air)port, from wher eu can take sightseeing flights! very impressive!

Room Tip: beachfront! ;-) very nice wiew
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  • Stayed: February 2011, traveled with friends
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2  Thank michiweck1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Palm Tree Court, responded to this reviewResponded September 19, 2011

Dear michiweck1,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

I was pleased to read that you enjoyed the flexibility and selection available on the All Inclusive package. I would also like to thank you for your very kind words in relation to the resort, in particular the rooms and the beach.

Once again, thank you for taking the time to post your review on TripAdvisor, and I look forward to welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2011

Jebel Ali is a text book case for all hotels and resorts on just getting it right. They have made sure that guests from the point of checkin to departure are treated royally - you really feel you are on holiday! The whole resort is spotless and very well taken care off, the beach and pools are straight from your fantasy dream!! Management and supervision 100%.
The food, well choice, quality and presentation - all excellent. In short 10 out of ten, we'd recommend it to anyone and we look forward to our return!

  • Stayed: August 2011, traveled with family
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6  Thank happytravellers2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Palm Tree Court, responded to this reviewResponded September 19, 2011

Dear happytravellers2011,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

I would like to thank you for your extremely positive words in relation to the resort, its facilities and the associates who looked after you during your stay.

Once again, thank you for taking the time to post your review on TripAdvisor, and I look forward to welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JA Palm Tree Court

Address: Tariq Bin Ziyad Rd | PO Box 9255, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Dubai
#10 On the Beach Hotel in Dubai
#21 Romantic Hotel in Dubai
#21 Spa Hotel in Dubai
#26 Luxury Hotel in Dubai
#113 Business Hotel in Dubai
Price Range: $215 - $996 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JA Palm Tree Court 5*
Number of rooms: 208
Official Description (provided by the hotel):
The luxurious Palm Tree Court & Spa is situated within the award-winning Jebel Ali Golf Resort & Spa. A stunning palm-lined private beach and three swimming pools are just steps away from the suites and junior suites, surrounded by lush gardens, waterfalls and fish-filled streams. A championship 9-hole golf course, academy, spa, restaurants, bars, kids club, deep-sea fishing trips and horse riding can also be enjoyed. ... more   less 
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Also Known As:
Jebel Ali Palm Tree Court Hotel Dubai
Jebel Ali Palm Tree Court And Spa
Palm Tree Court Dubai

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