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$457
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All reviews white orchid la fontana all inclusive package signature lounge anchor bar sports cafe shooting club jebel ali butler team beach front pool bar fantastic resort a la carte restaurants lake view great holiday junior suite ground floor
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Reviewed July 25, 2011

Our 3rd visit to the Palm Tree Court, and it never dissapoints. The staff are as friendly as always, and nothing is too much trouble. The hotel, rooms and grounds are beautifuly kept. And whilst it did not interfere with our stay, all the rooms were being upgraded during our visit and we look forward to returning to see how they have managed to improve on an already luxurious place
A couple of points where the hotel and management could improve, firstly, they should consider making the pool, adult only, so as to make it more relaxing around the pool.
Secondly, the computer in the hotel lobby that guests are allowed to use, should be adult only, NOT for children to sit for hours on end playing games, which stops guests using this facility.

Date of stay: June 2011
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank NickyboyLondon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 24, 2011

Our stay with fam was from 1.day till last day PERFECT. Groundfloor Seaview JSuite is the best. AI package is very good solution. Kitchen is fantastic.
We loved it and we'll be back soon.

Date of stay: July 2011
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Robert L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JAGRS10, General Manager at JA Palm Tree Court, responded to this reviewResponded July 25, 2011

Dear ROBOSlovakia,

Thank you for your sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

I was pleased to read that you enjoyed the All Inclusive package, and that you enjoyed the room and had a perfect stay.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2011

Having just come back from holiday I must say that this is probably the best hotel we have ever stayed in. Fantastic food on all inclusive. Had to check a couple of times that everything really was included which it was and couldnt believe the choice and wide variety of both food and drinks. The only things you have to pay for are champagne, lobster and magners.

The restaurants were fantastic especially La traviatta. We went 3 times and the service and food was high class. Also loved White Orchid. Shooters was nice food but service slow. A minor hinderence as everything else was perfect.

Beach lovely and we had a ground floor suite room 170 which wasnt refurbished but we thought it was great. Sunbeds on the patio and a fabulous view.The refurbishments at the other buildings did not cause any problems at all. It is all very discreet.

Special thanks to our room cleaner (sorry didnt get his name) and also Robyn and Denis at the pool bar. We were never away and you didnt have to wait long for a drink. Also reception staff and restaurant staff were exceptional.

Not too busy at this time of year and the sea breeze was lovely. Would go again at this time of year.

We will be back and cannot wait, we have been spoilt and cannot imagine anywhere better. Thank you.

Room tip: Ground floor suites are best
Date of stay: July 2011
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank jesskins21
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JAGRS10, General Manager at JA Palm Tree Court, responded to this reviewResponded July 20, 2011

Dear jesskins,

Thank you for your sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

I would like to thank you for your very kind words in relation to the resort and its facilities. I was pleased to read that you enjoyed the All Inclusive package, and that you found a great selection of food and beverage included.

You have also kindly mentioned our associates who looked after you during your stay, which it was a pleasure to read, and I will ensure that your kind words are passed on.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager

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Reviewed June 28, 2011

Just returned from our stay at the Golf Resort and Spa together with my husband and two children (14) & (9) on Fully Inclusive basis. We had the most wonderful stay, the staff were very attentive through out. The spa area was small but ample, I had a couple of treatments in the spa which were fab, the views in the relaxation area after, together with the hot neck towels and refreshing fruit kebab were just the icing on the cake...I really could of stayed all day.
The white orchid and the Italian restaurants are a definite must, as is the over 12's bar on the 7th floor in the main hotel. My daughter (9) loved the kids zone, choosing to eat there on the movie night rather than with us!
Definitely, recommend hiring a car and seeing the sites, we booked our car rental with Thrifty on line using the hotel's internet rather than through the man in the main hotel and saved an absolute fortune.

Room tip: Ground Floor beach view room
Date of stay: June 2011
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Kelly W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JAGRS10, General Manager at JA Palm Tree Court, responded to this reviewResponded July 13, 2011

Dear thewildes23,

Thank you for your sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

I was pleased to read that you recently enjoyed a wonderful vacation with your family at the resort. I would like thank you for your very kind words in relation to the resort and its facilities and also the associates who looked after you during your stay, and I was pleased to read that you felt they were very attentive.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2011

This was our 4th time back to palmtree court, i love it there the staff are so nice, the food top quality and i think i can say we have made real friends with some of the staff,we have been back for 2 weeks and i have just booked to go back again in december for a week cant wait, and all the rooms will be refurbished by then we stay in the beechfront rooms,they are wonderfull,I see you all soon kim and adam x

Date of stay: June 2011
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank KIMKALL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JAGRS10, General Manager at JA Palm Tree Court, responded to this reviewResponded July 13, 2011

Dear KIMKALL,

Thank you for your sharing your feedback on TripAdvisor following your recent stay at Palm Tree Court and Spa.

As a regular guest to the resort, it is always a pleasure to read your feedback and I am pleased that once again you had a most enjoyable vacation.

I would like to thank you for your kind words in relation to the associates who looked after you during your stay. We look forward to welcoming you back in the following months, whereby you will be able to enjoy our newly refurbished rooms in Palm Tree Court and Spa.

Once again, thank you for taking the time to post your review on TripAdvisor.

Yours sincerely,

Fredrik Reinisch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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