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“Prefect!!!”
5 of 5 bubbles Review of JA Palm Tree Court

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JA Palm Tree Court
Ranked #24 of 540 Hotels in Dubai
Certificate of Excellence
Slovakia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Prefect!!!”
5 of 5 bubbles Reviewed July 24, 2011

Our stay with fam was from 1.day till last day PERFECT. Groundfloor Seaview JSuite is the best. AI package is very good solution. Kitchen is fantastic.
We loved it and we'll be back soon.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Palm Tree Court, responded to this review, July 25, 2011
Dear ROBOSlovakia,

Thank you for your sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

I was pleased to read that you enjoyed the All Inclusive package, and that you enjoyed the room and had a perfect stay.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,599 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (500)
Date | Rating
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English first
West yorks
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed July 17, 2011

Having just come back from holiday I must say that this is probably the best hotel we have ever stayed in. Fantastic food on all inclusive. Had to check a couple of times that everything really was included which it was and couldnt believe the choice and wide variety of both food and drinks. The only things you have to pay for are champagne, lobster and magners.

The restaurants were fantastic especially La traviatta. We went 3 times and the service and food was high class. Also loved White Orchid. Shooters was nice food but service slow. A minor hinderence as everything else was perfect.

Beach lovely and we had a ground floor suite room 170 which wasnt refurbished but we thought it was great. Sunbeds on the patio and a fabulous view.The refurbishments at the other buildings did not cause any problems at all. It is all very discreet.

Special thanks to our room cleaner (sorry didnt get his name) and also Robyn and Denis at the pool bar. We were never away and you didnt have to wait long for a drink. Also reception staff and restaurant staff were exceptional.

Not too busy at this time of year and the sea breeze was lovely. Would go again at this time of year.

We will be back and cannot wait, we have been spoilt and cannot imagine anywhere better. Thank you.

Room Tip: Ground floor suites are best
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank jesskins21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Palm Tree Court, responded to this review, July 20, 2011
Dear jesskins,

Thank you for your sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

I would like to thank you for your very kind words in relation to the resort and its facilities. I was pleased to read that you enjoyed the All Inclusive package, and that you found a great selection of food and beverage included.

You have also kindly mentioned our associates who looked after you during your stay, which it was a pleasure to read, and I will ensure that your kind words are passed on.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chelmsford, United Kingdom
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed June 28, 2011

Just returned from our stay at the Golf Resort and Spa together with my husband and two children (14) & (9) on Fully Inclusive basis. We had the most wonderful stay, the staff were very attentive through out. The spa area was small but ample, I had a couple of treatments in the spa which were fab, the views in the relaxation area after, together with the hot neck towels and refreshing fruit kebab were just the icing on the cake...I really could of stayed all day.
The white orchid and the Italian restaurants are a definite must, as is the over 12's bar on the 7th floor in the main hotel. My daughter (9) loved the kids zone, choosing to eat there on the movie night rather than with us!
Definitely, recommend hiring a car and seeing the sites, we booked our car rental with Thrifty on line using the hotel's internet rather than through the man in the main hotel and saved an absolute fortune.

Room Tip: Ground Floor beach view room
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  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Wildep46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Palm Tree Court, responded to this review, July 13, 2011
Dear thewildes23,

Thank you for your sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

I was pleased to read that you recently enjoyed a wonderful vacation with your family at the resort. I would like thank you for your very kind words in relation to the resort and its facilities and also the associates who looked after you during your stay, and I was pleased to read that you felt they were very attentive.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ESSEX UK
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 27, 2011

This was our 4th time back to palmtree court, i love it there the staff are so nice, the food top quality and i think i can say we have made real friends with some of the staff,we have been back for 2 weeks and i have just booked to go back again in december for a week cant wait, and all the rooms will be refurbished by then we stay in the beechfront rooms,they are wonderfull,I see you all soon kim and adam x

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank KIMKALL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Palm Tree Court, responded to this review, July 13, 2011
Dear KIMKALL,

Thank you for your sharing your feedback on TripAdvisor following your recent stay at Palm Tree Court and Spa.

As a regular guest to the resort, it is always a pleasure to read your feedback and I am pleased that once again you had a most enjoyable vacation.

I would like to thank you for your kind words in relation to the associates who looked after you during your stay. We look forward to welcoming you back in the following months, whereby you will be able to enjoy our newly refurbished rooms in Palm Tree Court and Spa.

Once again, thank you for taking the time to post your review on TripAdvisor.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thessaloniki Region, Greece
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed June 16, 2011

My husband and I and our 2 children (age 6 & 8) spent 2 weeks here at the end of May. We had read many reviews before we booked the Palm Tree Court and were a bit unsure mainly because we have stayed at other 5 star hotels in Dubai (The Westin and The One & Only Royal Mirage) before and as this one was all inclusive we weren't sure what to expect. However, I have to say we were not dissapointed! The quality of the food for an all inclusive resort is excellent and there was lots of variety. The staff were always friendly and although the half term week was incredibly busy they coped amazingly well (especially Shefeek at the Palmito pool bar and Michelle in IBN Majed at Breakfast and dinner!). The A La carte restaurants were very busy but we did walk into The White Orchid early one evening on the off chance that there was a cancellation and they were able to seat us there and then!
The rooms are in need of some refurbishment but that was starting to take place when we left. The gardens are beautiful and it really did feel like a getaway away from the city, even though it's only 20 minutes away! I had read before I came away about how far away this resort was and was a little put off but we took a cab to The Atlantis one day and that took 25 minutes and The Dubai Mall took around 35 minutes. Cabs are so easy to come by, plentiful and cheap!
The facilities at the Cool Zone are great and my children really enjoyed themselves everytime they were there. They went to the film night (the new Karate Kid film) and karaoke and enjoyed getting out the sun sometimes during the day to have a play there.
We will definately be back!

  • Stayed May 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank Roseys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Palm Tree Court, responded to this review, June 21, 2011
Dear Roseys,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

I was pleased to read that you and your family chose the resort for your vacation following other guest’s reviews on TripAdvisor. It was a pleasure to read your very kind words about the resort, its facilities and the associates who looked after you during your stay, in particular the associate’s names who you have mentioned in your review.

You have kindly highlighted the standard of the rooms, which indeed we are currently undergoing a full refurbishment, and hopefully you will return in the future to enjoy them.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clonmel, Ireland
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 15, 2011

Best holiday I ever took! Excellent standards from all staff. Rooms were exceptionally clean. The restaurants served amazing food from morning til night. Courtsey bus to take you shopping. Cant wait to return.

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Susan212095
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Palm Tree Court, responded to this review, June 21, 2011
Dear Susan212095,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

I would like to thank you for your kind words in relation to the resort, the rooms and its facilities, and I was pleased that you thoroughly enjoyed your vacation at the resort.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed June 9, 2011

I booked a family holiday through a web based agent called Letsgo2. I have travelled extensively and have always been rather sceptical of the knowledge and service of such companies so usually avoid them but Letsgo2 well and truly proved me wrong!!

I wanted a good quality family hotel (in the sun!) for myself, wife and two young daughters (3 and 5) but with first class facilites (kids club/food/sports etc) and they recommended the Palm Tree Court (part of the Jebel Ali Hotel) in Dubai. From my first chat with the Letsgo2 chap, the whole experience was fantastic. I wish I could provide some constructive criticism but this really is the complete resort and very diffilcult to fault.

If you are looking for a destination style hotel in the sun to chill out for a week or two, the PTC offers everything with both exceptional service and value. Enjoy!

Room Tip: I would recommend a ground floor sea view suite
See more room tips
  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank Jimmystix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Palm Tree Court, responded to this review, June 11, 2011
Dear Jimmystix,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

I was pleased to read that you chose the resort for your family vacation, following your travel agents recommendation. It was wonderful to read that your entire experience was fantastic, and I would like to thank you for your kind words in relation to the resort and its facilities.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Palm Tree Court and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JA Palm Tree Court

Property: JA Palm Tree Court
Address: Tariq Bin Ziyad Rd | PO Box 9255, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Dubai
#10 On the Beach Hotel in Dubai
#19 Spa Hotel in Dubai
#21 Romantic Hotel in Dubai
#23 Luxury Hotel in Dubai
#113 Business Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JA Palm Tree Court 5*
Number of rooms: 208
Official Description (provided by the hotel):
The luxurious Palm Tree Court & Spa is situated within the award-winning Jebel Ali Golf Resort & Spa. A stunning palm-lined private beach and three swimming pools are just steps away from the suites and junior suites, surrounded by lush gardens, waterfalls and fish-filled streams. A championship 9-hole golf course, academy, spa, restaurants, bars, kids club, deep-sea fishing trips and horse riding can also be enjoyed. ... more   less 
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Also Known As:
Jebel Ali Palm Tree Court And Spa
Jebel Ali Palm Tree Court Hotel Dubai
Palm Tree Court Dubai

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