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“Couple Spa Treatment and Pool Day at Amara Spa” 5 of 5 bubbles
Review of Park Hyatt Dubai

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Park Hyatt Dubai
Ranked #8 of 543 Hotels in Dubai
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Couple Spa Treatment and Pool Day at Amara Spa”
5 of 5 bubbles Reviewed July 19, 2014

Usually I wouldn't take the time to write a review just from the Spa of a Hotel, but the Amara Spa at the Park Hyatt, followed by an afternoon lounging by the pool was just blissful. It was our 11th wedding anniversary today and my husband booked us for a couple's spa treatment. This consisted of a joint massage (Thai) followed by chilling by the pool. The timing was just right, so that we got out to the pool at about 2.30 after an hour massage. Any earlier than that and the 43 degree heat would not have been pleasant. The massage itself was amazing. I always found it hilarious that you share a massage room with someone as its not exactly a bonding experience, you don't look at them once or speak! But it was lovely. Beautiful room with a view of an outside terrace and very peaceful. I had detox oil as I am currently on a detox and the smell was gorgeous. After the massage we then went out to a screened off terrace as its Ramadan so no eating and drinking in public. This was the only shame for me as we were seated next to people smoking which was a pretty gross way to follow and detox massage. There should be a separate place for smokers. But other than that it was great. We then followed this by 4 hours at the pool, so peaceful and a really stunning property. All in all this was a great experience with lovely well experienced staff and very typical of the Park Hyatt. My only two tips are about the smoking and secondly the showers in the women's room weren't very good (either boiling hot or freezing cold) and the staff member there wasn't able to regulate it. Thanks for a wonderful day!

Room Tip: Didn't stay in a room but definitely check out the spa
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MrsBParky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RogerSaad, Director of Sales at Park Hyatt Dubai, responded to this review, July 23, 2014
Dear MrsBParky,

Greetings from Park Hyatt Dubai!

Thank you very much for your kind words about our property! We truly appreciate your feedback and taking the time to share this with us.

It is always rewarding to hear that our valued guests enjoy their stay and that our pool and the facilities and services of Amara spa are recognized and appreciated. I will ensure that your wonderful message is shared with the team.

With regards to smoking area and shower room concerns, we thank you for bringing the matter to our attention. We have taken note of the issue and will be looking into it further.

Thank you once again for your review and we look forward to welcoming you back to Park Hyatt Dubai.

Best Regards,

Roger Saad
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,678 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (271)
Date | Rating
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  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
London, United Kingdom
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed July 19, 2014

This is the place I stay when in town. I have tried other hotels and unless the good folks at Emirates are paying for my stay (their Dubai connect service usually puts me up in the Le Meridien) I will always book the Park Hyatt.

I am a Park Hyatt fan anyway. I like their discreet low key but attentive service. The zen feel to the rooms and hotel lobbies. It generally just a lovely, quiet and serene hotel in a sea of gaudy, loud and "blingy" hotels that is Dubai. I also like the location that may be too far out for some but is perfect for me as a business traveller. Close to the airport and an easy ride to most of the places I need to be.

The hotel is small though and I have had difficulty booking a room several times based on no availability so you should plan in advance. It is expensive as well compared to other luxury properties in Dubai.

I would say that this is a business or a romantic hotel and not a great place for families. The pool is small and you are far away from all the activities. There are certainly better hotels in Dubai for families (er......Atlantis anyone?).

The Thai restaurant is the best in town. Great authentic thai food made right in front of you tapas style.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank andmoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RogerSaad, Director of Sales at Park Hyatt Dubai, responded to this review, July 23, 2014
Dear andmoz,

Greetings from Park Hyatt Dubai!

We would like to thank you for writing such a positive review on Tripadvisor!

Thank you for recognizing the hotel’s location, our rooms, the overall serene atmosphere of the hotel and our award winning Thai Kitchen. We will make sure that your comments are shared throughout the hotel and among our team. The positive ratings you gave us on Tripadvisor are greatly appreciated and we hope we have the opportunity to be at your service again in the near future.

Please contact me directly at roger.saad@hyatt.com before your next stay at Park Hyatt Dubai, as I would like to take the opportunity to meet you personally and thank you for your encouraging comments.

We look forward to welcoming you back to Park Hyatt Dubai.

Best Regards,

Roger Saad
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
108 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed July 18, 2014

We stayed one night at this hotel, en route to Europe. Our stay began very well when we found that, because our room was not ready when we arrived at 3.00pm, we were upgraded to a suite at no extra cost. The suite turned out to be HUGE, with a sitting room, office area, large bathroom, walk in wardrobe and large bedroom! It was located on the ground floor, overlooking Dubai Creek, with a manicured grassy lawn in between.
Because we needed to leave early the next morning, before the stated breakfast time, we let the hotel know and to our amazement, they supplied a beautiful breakfast on a trolley at 6.00am, which we ate on the terrace in the relative cool of the morning. Our only regret was that because we had a pre-arranged pick up to get to the airport, we could not stay and fully enjoy the breakfast in the beautiful surroundings. We will definitely consider staying at this hotel in the future.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Linda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RogerSaad, Director of Sales at Park Hyatt Dubai, responded to this review, July 23, 2014
Dear Linda P,

Greetings from Park Hyatt Dubai!

Thank you for submitting your review and for choosing to stay with us on your recent stopover to Dubai. We are happy to hear that you enjoyed our spacious Suite with large bathroom and views of the Dubai Creek and our great service. I will ensure that your wonderful message is shared with the team.

Please contact me directly at roger.saad@hyatt.com before your next stay at Park Hyatt Dubai, as I would like to take the opportunity to meet you personally and thank you for your encouraging comments.

We are looking forward to welcoming you back to Park Hyatt Dubai!

Best Regards,

Roger Saad
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed July 16, 2014

Like the Crowne Plaza (see separate review) exceptionally convenient for the airport. We booked with Emirates and the transfer took 5 to 10 minutes door-to-door.

We had a breakfast package but I was concerned that our flight the next day would be too early for us to go to the restaurant. The hotel organised room service at no extra cost enabling my six-year-old to stay in bed until the last moment. The breakfast that was delivered was amazing.

The room was very comfortable and had great advantage (when travelling with a small child) of the balcony.

There was a well-designed and quite spacious swimming pool.

The hotel bar near the marina had a good wine list and service was excellent.

  • Stayed June 2014, traveled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alantroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RogerSaad, Director of Sales at Park Hyatt Dubai, responded to this review, July 17, 2014
Dear Alantroy,

Greetings from Park Hyatt Dubai!

We would like to thank you for writing such a positive review on Tripadvisor!

Thank you for recognizing our location, comfortable rooms, great swimming pool and excellent service. We will make sure that your comments are shared throughout the hotel and among our team. The positive ratings you gave us on Tripadvisor are greatly appreciated and we hope we have the opportunity to be at your service again in the near future.

Please contact me directly at roger.saad@hyatt.com before your next stay at Park Hyatt Dubai, as I would like to take the opportunity to meet you personally and thank you for your encouraging comments.

We look forward to welcoming you back to Park Hyatt Dubai.

Best Regards,

Roger Saad
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
253 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 bubbles Reviewed June 30, 2014

Great place in the heart of Dubai. The Architecture and the Luxury blows you away. This property is tastefully designed and gives you maximum luxury and a lot of privacy. The rooms and bathrooms are gorgeous. The gym is also very private, hardly see any people in it, unless AC Milan is in town and uses the hotel as a base.

Breakfast has a great spread and quality. In winter you can sit outside on a balcony overlooking the marina. Great bar in the evening right next to the boats gives you a Mediterranean feeling.

Staff is very friendly and motivated and makes you feel at home. Sometimes difficult to get a cab or direct the cab to the property if the driver is new to Dubai. For those who play golf this hotel is also in a perfect location.

Room Tip: terrace suite is very nice
See more room tips
  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Fernlicht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RogerSaad, Director of Sales at Park Hyatt Dubai, responded to this review, July 10, 2014
Dear Fernlicht,

Greetings from Park Hyatt Dubai!

We would like to thank you for writing such a positive review on Tripadvisor!

Thank you for recognizing the hotel’s interior and over-all luxurious appearance, beautiful rooms, our gym, food and our friendly and reliable staff. We will make sure that your comments are shared throughout the hotel and among our team. The positive ratings you gave us on Tripadvisor are greatly appreciated and we hope we have the opportunity to be at your service again in the near future.

Please contact me directly at roger.saad@hyatt.com before your next stay at Park Hyatt Dubai, as I would like to take the opportunity to meet you personally and thank you for your encouraging comments.

We look forward to welcoming you back to Park Hyatt Dubai.

Best Regards,

Roger Saad
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed June 30, 2014 via mobile

Stayed 3 nights
The room was huge
Bed comfy
Tai restaurant great
We liked that it's far from the hustle and bustle
Downside was the carpet yukky red stains and no fresh milk in room
When I requested it they brought more uht

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Onlydovescry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RogerSaad, Director of Sales at Park Hyatt Dubai, responded to this review, July 10, 2014
Dear Puppitty,

Greetings from Park Hyatt Dubai!

We would like to thank you for taking the time to review our hotel on Tripadvisor!

We appreciate your positive comments about the hotel’s location and our large rooms with comfortable beds. We will make sure that your comments are shared throughout the hotel.

With regards to stained carpet and room service incident, we thank you for bringing the matter to our attention. We have taken note of the issue and will be looking into it further.

Thank you once again for your review and we hope to welcome you back to Park Hyatt Dubai!

Best Regards,

Roger Saad
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 29, 2014

Never heard of this hotel but stopped here with work last week. Rooms were large and luxurious overlooking Dubai Creek. Hotel had various nice restaurants and bars and the grounds were amazing. Staff were also very very good and nothing was too much to ask.. I will definitely stop here again, hopefully next time for a little bit longer.

One tip I will give is a/c didn't work if the patio door handle wasn't down fully and no signs telling you this so it took a while to figure out.

  • Stayed June 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CaptainYaYa2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RogerSaad, Director of Sales at Park Hyatt Dubai, responded to this review, July 10, 2014
Dear CaptainYaYa2013,

Greetings from Park Hyatt Dubai!

We would like to thank you for writing such a positive review on Tripadvisor!

Thank you for recognizing our large and luxurious rooms with great views, our restaurants, our staff excellent service and the hotel’s landscape.We will make sure that your comments are shared throughout the hotel and among our team. The positive ratings you gave us on Tripadvisor are greatly appreciated and we hope we have the opportunity to be at your service again in the near future.

Please contact me directly at roger.saad@hyatt.com before your next stay at Park Hyatt Dubai, as I would like to take the opportunity to meet you personally and thank you for your encouraging comments.

We look forward to welcoming you back to Park Hyatt Dubai.

Best Regards,

Roger Saad
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Dubai

Property: Park Hyatt Dubai
Address: Baniyas Rd | PO Box 2822, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Dubai
#8 Luxury Hotel in Dubai
#13 Romantic Hotel in Dubai
#15 Business Hotel in Dubai
#28 Family Hotel in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Dubai 5*
Number of rooms: 225
Official Description (provided by the hotel):
A luxury waterfront retreat adjacent to the world-famous Dubai Creek Golf and Yacht Club. Situated just minutes away from the city centre, world-class shopping and prime business districts, Park Hyatt Dubai is a haven of tranquil elegance amidst the vibrant city of Dubai. All 225 rooms and suites boast stunning views across Dubai Creek from their balconies or terraces. The hotel is home to six restaurants and bars and the award winning spa Amara. ... more   less 
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Also Known As:
Park Hyatt Dubai Hotel Dubai
Hyatt Dubai
Dubai Hyatt

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