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Roda Al Murooj
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Reviews (3,256)
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2,160
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All reviewsdubai mallthe double deckerburj khalifawalking distanceexcellent locationclub roombedroom apartmentvery nice hotelspecial thanksafternoon tearotanawaelpharmacymrbrunchtaxismetro
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2,322 - 2,327 of 3,256 reviews
Reviewed December 4, 2013

I visited this place for Lunch for 2 days as we were having a meeting in one of their conference rooms. The service at the hotel is a bit average. The buffet lunch choice was limited. The food was good. The dessert choice was slightly better. They do have outdoor seating as well.

    • Value
    • Service
Thank SivaDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2013

Perfect location near shopping mall, nice room, great service and amentities!
I enjoyed the pool and work out gym. Staff very friendly and helpful. Everythign worked out perfect during my 4 days stay. Will definitely go back there.

  • Stayed: November 2013, traveled on business
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Thank Maria Teresa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UAndorff, Executive Assistant Manager at Roda Al Murooj, responded to this reviewResponded December 5, 2013

Dear Valued Guest,

Thank you very much for your very positive review of your recent stay with us at Al Murooj Rotana Dubai.

I am happy to read about your experience with our hotel facilities and services. It is very pleasing to read how much you have enjoyed your time with us, especially our gym and pool.

I appreciate you taking the time to share your experiences and recommending us on TripAdvisor and look forward to welcoming you back to Al Murooj Rotana Dubai in the future.

Kind regards,


Ulrike Andorff
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2013

We stayed 4 nights in last Christmas. The rooms are very clean with reasonable area. Close to Dubai mall with a metro station, it is easy to visit different malls in Dubai. We couldn't have an extra bed because of the high occupancy and therefore it is better to confirm extra requirements in advance. Breakfast was a very nice experience with a wide variety of food. Swimming pool was clean and wide enough to accommodate good number of swimmers.

Room Tip: Rooms at higher floors are better for the view and quieter.
  • Stayed: December 2012, traveled with family
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Thank Mansi66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UAndorff, Executive Assistant Manager at Roda Al Murooj, responded to this reviewResponded December 2, 2013

Dear Valued Guest,

Thank you for posting your review about Al Murooj Rotana Dubai on Trip Advisor following your stay in December 2012.

We are glad to read that you enjoyed our facilities and services and that you especially appreciated the breakfast buffet with its large variety of international and local dishes. However, we regret to learn that during your stay extra beds were unavailable. For your next visit we strongly recommend you order it prior arrival as the number is limited. Thank you for your kind understanding and please accept our apologies for the inconvenience caused.

We look forward to welcoming you back to Al Murooj Rotana and remain with kind regards


Ulrike Andorff
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2013

Stayed two nights in the Al Murooj Rotana Suites (not the main hotel, but services apartments next door). Location is great, directly next to Dubai mall and 30min cab ride away from anything (airport, Atlantis etc.). No WiFi available in the rooms. WiFi in the lobby is free for guests...this is what they say. Unfortunately your status as guest vanishes immediately after check-out... I wanted to use WiFi after check-out while waiting for the cab and the reception told me that i need to pay an extra fee for that, irrespective of the fact that i just stayed a couple of nights there. Next time in Dubai will stay in one of the many places that offer free WiFi (even in the rooms)!

Stayed: November 2013, traveled with friends
3  Thank Markus B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UAndorff, Executive Assistant Manager at Roda Al Murooj, responded to this reviewResponded December 2, 2013

Dear Valued Guest,

Thank you for your comments about your recent stay at Al Murooj Rotana posted on TripAdvisor.

Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations.

With much regret we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused. In general our team shows flexibility and be assured that the matter will be addressed.
Such occurrence does not reflect our usual standards nor our procedures we conduct our business at Al Murooj Rotana Dubai.

May I take this opportunity again to thank you for bringing this matter to our attention, and I sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services.

Kind regards,


Ulrike Andorff
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2013

Everything is perfect for me when I stayed 4 nights at Al Murooj Rotana. Great personnel services with a smile, great buffet breakfast plenty selections of food at the restaurant, clean facilities and the biggest shopping mall is just across the road.

Room Tip: I was in a quiet room, huge bed and overlooking the tallest building in Dubai called Burj Khalifa.
  • Stayed: December 2012, traveled solo
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Thank hughesmariz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UAndorff, Executive Assistant Manager at Roda Al Murooj, responded to this reviewResponded December 1, 2013

Dear Valued Guest,

Thank you very much for your very positive review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services. Thank you for recommending especially our culinary offers which is highly appreciated!

It is very pleasing to read how much you have enjoyed your time with us.

Thank you for taking the time to share your experiences and recommending us on TripAdvisor, and I look forward to welcoming you back to Al Murooj Rotana Dubai in the future.

Sincerely,


Ulrike Andorff
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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