We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Big thank to the reception staff”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Al Salam Hotel Suites
Ranked #153 of 545 Hotels in Dubai
Coventry, United Kingdom
1 review
“Big thank to the reception staff”
Reviewed November 28, 2013

I am very pleased by the way I was treated by the reception staff. They are very friendly, helpful and good listeners; especially Boutayna who was very kind and smiley person from day one. She was also very supportive to find solutions for customers.
The only problem that I faced during my stay is the restaurant staff. Poor quality service coupled with bad food quality.
Overall, I would recommend it, still very delighted with the reception staff quality service.

  • Stayed November 2013, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raouf o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

879 reviews from our community

Traveler rating
    355
    376
    105
    19
    24
See reviews for
448
55
17
129
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (244)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
scarborough
Level Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed November 28, 2013

Every time we go to Dubai on holiday its been to a beech hotel holiday, Well this time we thought
lets try an apartment, as most people know in Dubai there's 1000's, Looking at comments on trip and other sites we decided that 10 nights at Chelsea Towers would be a good down town location , Yes right next to the metro as well . Only £6.00 taxi trip as well from the airport, No big flash reception area just nice and friendly, Well the apartment ours was on the 22nd floor, We were well happy with it, Only one thing I must say I forgot to leave the cleaning staff a tip, Yes every day our apartment was cleaned and the beds made even any washing up done , I couldn't fault the staff at all, Great pool and area Yes its a place id go back and stay.

Room Tip: Try ask for a city view room high floors
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank poshroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 26, 2013

We stayed for 2 nights in Nov 13 , we actually paid to upgrade and it was so worth it! Great view actually amazing view of the city, service was great, reception staff were very helpful, excellent location right next to the metro. Our 2 bed apartment was great very clean and decor was lovely. I would recommend this hotel

Room Tip: Ask for a room with a view of the city
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shani E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 25, 2013

We stayed in Chelsea tower Hotel for 9 nights and we are very please with personnels and Accomodations. the Front desk personnels Botayna and Abdelilah gave us a warm welcome and upgraded us to a 2 bedroom apartment on the top floor as my birthday present.thank you guys.
we have complete kitchen and kitchenwares and maschines from Refrigirator, freezer, microwave, stove ,washing and dishwashing maschine ,toaster, water heater etc. we cooked our own breakfast , and we had a supply of coffee, creamer and sugar everyday.

The rooms are big and on the corner of 48th floor with a million dollar view to Burj Khalifa and Burj al arab. its amazing to watch the city by night at the top.
Beds are comfortable, masters bedroom is with king size bed and connecting toilet and bath, the second bedroom with twin beds. with 1 toilet and bath opposite the room and 1 extra toilet in the entrance to the living room. big dining table with 6 chairs, a sofa which can be converted to a bed and a flat screen TV.
the apartment was cleaned everyday beddings and towels changed and amenities were replaced. housekeepers are very helpful and always there to answer your needs like electrical socket or adapter they really try their best to help.
location: its just in the center of everything , supermarkets , restaurants and metro station financial center at your doorstep
there is a Chelsea garden restaurant beside the hotel and they have a very good water pipe with diffirent scent your heart desire.
there is a swimming pool on the 6th floor with jacuzzi and separate sauna and steam bath for men and ladies.
my only negative comment about chelsea tower apartment is they don't have free WIFI not even in the lobby 30 min for 30 Dirham is quite expensive.
special thanks to the front desk lady Sana for a fast friendly reliable checkout.
we will be coming back again to Chelsea tower apartment very soon and would like to stay in the same apartment because we feel so much at home away from home.

Room Tip: take the highest floor for a beautiful view of the city of Dubai.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Atil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muscat, Oman
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed November 23, 2013

We stayed there for 4 days on a Business Trip. The location is perfect, just adjacent to the Metro Station. Good Service and very courteous staff. Enjoyed the Swimming Pool and the buffet. The hotel has many food joints closeby not forgetting the longest bar which is just a walk away.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JenMats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuwait, Al Kuwayt, Kuwait
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 23, 2013

The location is ideal..just next to a metro station at Sheikh Zayed Road. The rooms are clean and staff firendly. Elina at the front desk was especially helpful for quick check in and check out.
Only problem is that Wi-Fi is chargeable @ AED 95.00 per day and this is not fair when it cost next to nothing in UAE. Bachelors wanting to party please avoid this place as it is meant to be quiet and clean for families.

Room Tip: Higher floors are much better and you get better views
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sunil761
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Level Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed November 21, 2013

We stayed at Chelsea Tower Hotel Apartments from Nov 13-20, 2013. We were pleased with the affordability of the 2 BR/ 2 1/2 Bath / LR / Kitchen apartment. The room was clean. The hotel is very centrally located in downtown. We were only one Metro stop from the Dubai Mall and Burj Kalifa. The pool was outdated and the hot tub on the blink. The fitness center did, however, meet expectations. The biggest downside for us however, was that the cafe downstairs didn't serve alcohol. We had to venture out to other hotels for dinner, but was really nice to have the ability to prepare our own breakfast each day. The staff, especialy the front desk manager, Sana, was courteous and helpful, making every effort to ensure our stay was pleasant.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gene R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dubai hotels
0.1 mi away
Number One Tower Suites
Number One Tower Suites
#288 of 545 in Dubai
301 reviews
0.1 mi away
Towers Rotana
Towers Rotana
#106 of 545 in Dubai
2,076 reviews
0.2 mi away
Carlton Downtown Hotel
Carlton Downtown Hotel
#151 of 545 in Dubai
998 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Rose Rayhaan by Rotana - Dubai
0.2 mi away
Emirates Grand Hotel
Emirates Grand Hotel
#227 of 545 in Dubai
789 reviews
1.4 mi away
Villa Rotana - Dubai
Villa Rotana - Dubai
#78 of 545 in Dubai
832 reviews
Show Prices
Show Prices
Show Prices

Been to Al Salam Hotel Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Al Salam Hotel Suites

Property: Al Salam Hotel Suites
Address: Sheikh Zayed Road | near Financial Metro Station, Dubai 11189, United Arab Emirates (Formerly Chelsea Tower Hotel Apartments)
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#51 Business Hotel in Dubai
#84 Family Hotel in Dubai
#87 Spa Hotel in Dubai
#139 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Al Salam Hotel Suites 4.5*
Number of rooms: 281
Official Description (provided by the hotel):
Award-winning Chelsea Tower Hotel and Apartments is located opposite Dubai International Convention Centre and World Trade Centre and close to Dubai Downtown, Dubai Mall and world's tallest building Burj Khalifa. It offers guests excellent views of Dubai towards the Arabian Gulf on one side and Dubai city on the other side. The metro station is on the doorstep of Chelsea Tower opening up the whole of Dubai to our guests. Located 20 minutes from Dubai International Airport and in very close proximity to Dubai's major major shopping destinations, tourist spots, beach and leisure parks. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Asiatravel.com Holdings, Hotels.com, Hotwire, TripOnline SA, Cancelon, Priceline, getaroom.com, HotelQuickly and HRS so you can book your Al Salam Hotel Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chelsea Hotel Dubai
Chelsea Hotel Apartments

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing