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“Organised Chaos - or maybe not..........?”
Review of Grand Midwest Reve

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Grand Midwest Reve
Ranked #483 of 545 Hotels in Dubai
Norwich, United Kingdom
Level Contributor
192 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
“Organised Chaos - or maybe not..........?”
Reviewed February 1, 2014

This is a fairly new hotel - and it shows! In fairness, our room wasn't bad, but the furnishings and 2nd fix construction work was a bit tacky.
We had booked through Expedia which included free wi-fi, but we still had to get our access code refreshed at the front desk every two days of our stay - so we had no continuity. The telephones didn't work in the room, neither did the TV in the small gym.
The breakfast was self- service from what we thought was a trough - an experience to be definitely avoided! Neither the food nor the service was good. The reception staff upset me on arrival, as when I asked if we could park our bags in the room having arrived early - even though the room was available, they insisted that we should pay an extra 200 Dirhams for the privilege! (Dream on!).
We formed the opinion that:
1. The hotel was not quite ready to take paying guests
2. The quality of service was abysmal with little evidence of staff training
3. The management was inadequate with no customer focus

Don't these people realise that first impressions count - and when customers are not respected or accommodated - they will NEVER return?

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Seenoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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125 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Tbilisi
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 2, 2014

Rooms are ok, clean and well equipped with the staff you don't really need such as toaster, pots and lot of plates. Breakfast was awful, staff even worse. We've had been asking for a simple hair dryer for 2 days and the answer was "yes mam" and nobody cared... Outside pool was small and beds and towels could be cleaner. Hotel did not provide us with beach towels, so we rented them on the beach. I would not go there any more, may be it's ok as an apartment, but it's definitely not 4* hotel.

Room Tip: put "don't disturb" on the door every morning, or you'll be awakened by the strang...
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  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ninokaTbilisi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Midwest Reve

Property: Grand Midwest Reve
Address: Tecom, Media City / Internet City, Dubai 125616, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #483 of 545 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Midwest Reve 3*
Number of rooms: 184
Reservation Options:
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