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“Forget about the rest, this is the best!” 5 of 5 bubbles
Review of Bab Al Shams Desert Resort & Spa

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Bab Al Shams Desert Resort & Spa
Ranked #50 of 544 Hotels in Dubai
Certificate of Excellence
Newcastle, Australia
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Forget about the rest, this is the best!”
5 of 5 bubbles Reviewed March 9, 2014

The only bad thing about this resort is that we only stayed for 3 days and then went to another resort in Dubai. If you get lucky you will get the lovely Ms Hind checking you in as you are offered a glass of juice. The service is genuine and amazing, sometimes check-in can be a little busy so sit down and relax. The rooms and suites are tops, very clean and for those who worry about bugs...none at all. Everyone will greet you with a smile, a sign that the resort is well run.
Make sure you include meals in your booking as they are slightly pricey if you have to pay for them separately and the quality and selection of food is amazing. The breakfast buffet is wow! They will cook omelettes, pancakes and waffles for you, different breads and toppings, Asian meals, lots of juices all you can eat and you will put weight on! Watch sunset at the rooftop bar but better than that, get up early one morning and walk into the desert and watch the sunrise over the sand dunes. the only thing that might be good would be more rooms/suites with twin beds. We will be back.

Room Tip: All are great and depend on what you can afford, make sure you include meals.
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HerwigReefResort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review, March 11, 2014
Dear guest,

Thank you for sharing this very kind review about your recent experience at Bab Al Shams Desert Resort & Spa.

Our sole focus is to provide a flawless and excellent service to our valued guests, and to contribute towards a memorable stay at the resort. Therefore we are thrilled to learn that you have enjoyed every minute with us.

Your kind review has been shared with the team and we are looking forward to welcoming you back to Bab Al Shams in the future.

Kind regards,

M. Aghoury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,851 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (292)
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English first
Costa Blanca, Spain
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 7, 2014

My wife and I spent Valentines day and night at the hotel. It's just a short drive from the centre of Dubai. We booked the all inclusive package.
The room was very comfortable and the general layout of the complex very appealing.
The minibar was fully stocked which was included in the package.
The staff and service were exceptional.
The only downside I felt was that the food was a little lacking in taste. There was some great entertainment. However I think we would visit again, very relaxing.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review, March 9, 2014
Dear guest,

Thank you so much for sharing this very kind review about your recent experience at Bab Al Shams Desert Resort & Spa.

Our sole focus is to provide a flawless and excellent service to our valued guests, and to contribute towards a memorable experience at the resort. Therefore we are delighted to learn that you had gained wonderful memories during your visit.

Your kind review has been shared with everyone here and we are all looking forward to welcoming you again on your next visit to Bab Al Shams.


Kind regards,

M. Aghoury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salmiyah, Kuwait
Level Contributor
112 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed March 7, 2014

We just spent a lovely weekend at the Bab al Shams resort in Dubai. This five star resort offers a desert adventure, with all the creature comforts you’d expect from a top notch resort. The ambiance is an Arab fort style, with gorgeous carpets and arabesque trimmings.

We had a wonderful camel ride into the desert, and visited the camel farm and saw the baby camels, as well the beautiful Arabian horse stables. There were lots of activities at the resort to keep us busy, aside from the gorgeous pools. There was archery, a falcon show and free camel rides, volleyball, and a nice fitness center and health spa.

The best part of the stay was the evening meal and show at Al Hadeera restaurant. An elaborate and scrumptious buffet was highlighted with a fun show, starting with singers, dancers, and then a full light show with Arabian knights on horseback in a duel and a full camel caravan. All topped off with a belly dancer to wind up the evening's entertainment.

Room Tip: We had a corner with two rooms, a king room and 2 double beds that had separate door, so we had priv...
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  • Stayed February 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MichelleinQ8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review, March 9, 2014
Dear guest,

Thank you for your kind comments on TripAdvisor with regards to your experience in Bab Al Shams Desert Resort & Spa.

We are glad to learn that you had an enjoyable stay with us. Thank you for your appreciative comments on the resort's ambiance, desert activities we offered and most especially on your Al Hadheerah dining experience.

We hope to welcome you back to the resort in not so distant future.

Kind regards,

M. Aghoury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed March 7, 2014

Fantastic hotel, in a simple "rustic" Arabian fort design - the rooms were stunning (the biggest bed we have ever seen - c 8ft wide) with great bathroom facilities. There was also a lovely private terrace for us to use just outside our room - better than a balcony! The room was EXTREMELY low lit, apart from the Bathroom, which took a bit of getting used to (felt a bit like the black hole of Calcutta!)

The pools were lovely - although the main infinity pool was really cold, and the floor could be a bit slippy walking between the pools, so pool shoes are a must! The service was superb, as was the food. Every evening there was a falconry display, and free 5 minute camel rides are available beyond the pool area on the edge of the desert.

Could not fault the cleanliness, facilities or service (apart from check out which involved a slow and tortuous wait in a queue) The most striking thing about the hotel is the total silence, apart from the constant background sound of running water and birdsong. We found it the most relaxing and comfortable break we had ever enjoyed!

Room Tip: Don't bother requesting a room with a balcony - the rooms are surrounded by dense greenery so th...
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lippy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review, March 8, 2014
Dear guest,

Thank you very much for taking the time to share your experience at Bab Al Shams in TripAdvisor.

We greatly appreciate all the very nice comments you have posted on our room, swimming pool, facilities, services and most especially the ambience.

It is great to have you as an ambassador for Bab Al Shams Desert Resort and Spa and we look forward to welcoming you back to the resort for another relaxing stay.

Once again, thank you very much

Kind regards,

M. Aghoury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dubai
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 4, 2014

Highly recommend trying masala in bab al shams
Romantic courtyard with heaters tree lights and live music, food fantastic we had the lamb curry dish very tasty ..service was excellent
Beautifull hotel

Stayed February 2014, traveled as a couple
Helpful?
1 Thank nicky1978Dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review, March 6, 2014
Dear guest,

Thank you for taking the time to share your experience at the Bab Al Shams Desert Resort & Spa on TripAdvisor.

We are happy to have "filled your expectations" and assisted you for an enjoyable dinner.

I will definitely share your feedback to the entire Masala team, who surely will feel proud of having been a positive part of your dining experience.

We look forward to welcoming you again in Bab Al Shams Desert Resort & Spa.

Best regards,

M. Aghoury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 3, 2014

My wife and I spent a night at the hotel with our baby. We booked a regular room not knowing that all of them are on the first floor. With no lifts and narrow staircases it was nearly impossible to handle baby, buggy, bags, etc. So I asked for a ground floor room (which is an upgrade) to which the staff almost immediately agreed. And this is what makes this resort different - staff that actually try and understand their guests.
From here on I knew our experience will be great - and it was!
One of the most relaxing holidays you could have in this sort of retreat. Not to mention one of the best Indian restaurants.

Room Tip: Check online for an appropriate room for you.
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  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nabil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review, March 6, 2014
Dear Guest,

Thank you for your review regarding your recent stay at Bab Al Shams Desert Resort and Spa.

We appreciate your time taken to advise us and the positive feedback and recommendations you have given. We are glad that we could contribute to making your trip to the Bab Al Shams a great experience.

We look forward to welcoming you on a return visit to Bab Al Shams.

Kind regards,
M. Aghoury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 3, 2014

This is a memorable hotel. All the environment including swimming pool, restaurants, staff services. This is a place to go in Dubai. Very near the city (35 km) you can stay there and still know the city of Dubai. Everybody should try!

Room Tip: I prefer the second floor to have more privacy..
See more room tips
  • Stayed February 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Meduarda23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review, March 5, 2014
Dear guest,

Thank you for your review on TripAdvisor regarding your recent stay at Bab Al Shams Desert Resort and Spa.

I really appreciate your time taken to share your experiences during your visit and we are delighted that you enjoyed your time with us especially in our swimming pool, our restaurants and with the services given by our staff.

It is most encouraging for us to receive such praise and we look forward to welcoming you on a return visit to Bab Al Shams.

Best regards,

M. Aghoury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bab Al Shams Desert Resort & Spa

Property: Bab Al Shams Desert Resort & Spa
Address: International Endurance City, 308th Rd, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Dubai
#38 Spa Hotel in Dubai
#40 Business Hotel in Dubai
#47 Family Hotel in Dubai
#48 Luxury Hotel in Dubai
#53 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Bab Al Shams Desert Resort & Spa 5*
Number of rooms: 113
Official Description (provided by the hotel):
Translated from Arabic as "Gateway to the sun", the *award-winning 5-star Bab Al Shams Desert Resort & Spa is designed to resemble a fortified rural Arab village amidst the desert landscape. Featuring low-rise architecture, this sandy coloured style fort boasts the main tower with Reception area and lobby and clusters of two-storey buildings housing guest accommodation, restaurants, spa and meeting facilities interconnected by seemingly endless little walkways. The charm of Arabia is personified in every corner of the property with small lanes running through the hotel, scattered around ponds and secluded seating areas, shaded courtyards, water fountains and trickling streams bestowing the feel of cool tranquillity. The abundance of green garden areas and manicured lawns adds to the quiet and soothing environment of the resort. The rustic Arabian theme of exterior design continues to flow in the carefully selected interior decorations and settings featuring uncovered natural stone floors, bare plastered walls, dark wood and iron fixtures, warm dimmed lighting and an abundance of artefacts showcased throughout the property. The resort boasts 113 rooms and suites offering cosy accommodation in an authentic Arabian style with majority of the rooms having a private terrace. All guest rooms and public areas have complimentary Wi-Fi access. *World's Leading Desert Resort, World Travel Awards. ... more   less 
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Also Known As:
Bab Al Shams Desert Resort And Spa
Bab Al Shams Desert Hotel Dubai

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