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Bab Al Shams Desert Resort & Spa
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Reviews (2,298)
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1,252 - 1,257 of 2,298 reviews
Reviewed March 18, 2013

We went for an overnight visit, celebrating an anniversary. Room prices are *quite* high, even with the resident discount! But, the room was lovely, well-themed, and the king size bed was the largest I think I'd ever seen. Amenities were top notch, though the shampoo and conditioner appear to be hidden beneath some pots somewhere, I never located them. Robes and slippers are provided, as well. We had an appetizer plate in one of the restaurants, it was quite good, fresh, attractively presented, and well-prepared. One of my favorite things I'd eaten there. We booked the special Arabian desert dining experience Al Hadheerah too - interesting. Warning - do *NOT* sit too close to the stage or speakers - the music is quite loud. Food was interesting, flavors were intriguing and service was excellent. You're ferried to the site from the hotel in a golf cart as it's quite a long distance. The shows consisted of an oud player, a belly dancer (non-traditional in any way!) and an Iranian dancer. Then there's a segment of some sort focusing on the hills behind the dining area, with horses, riders, camels, goats and sheep and fighting. That part was a bit confusing, I should have likely read more about it. There are vouchers for this particular show/dinner "buy one get one" in one of the local Entertainer books, and had we not used that I would have been sorely disappointed at having paid full price.

We were provided a surprise cake and fruitbowl in our room as a gift from management for our anniversary. A nice touch, but it was delivered while we were out, and the ants were swarming all over it when we arrived back from a pool visit. We called the desk, and they quickly replaced it. But did nothing about the ants.

One caveat, and a huge detractor from this resort's luxurious theme - the mattresses on the bed are as hard as bedrock. Honestly, I've never, ever laid on a mattress that had absolutely NO padding, no give, no nothing. Hard. Awful. Not good. No sleep.

The surroundings were wonderful, the atmosphere was soothing, you hear only wind or water, and the camel rides and falcon exhibition were welcome diversions. Go for one night, arrive early, savor the surroundings, and appreciate all the resort has to offer. Much more than that would be wildly expensive and overkill, IMHO.

Room Tip: If you have mobility issues, request a ground floor room close to the main buildings, otherwise it could be a hike, and no elevators.
  • Stayed: February 2013, traveled as a couple
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Thank DebbieT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2013

This place has the worst service!! For the price we paid we expected much more. Check in was 2pm but our room wasn't ready till 4pm. We ordered a water at the pool which took 30mins to come. Our plates were never cleared while going to the buffet for another serving. Buffet desserts had no labels so had no idea what they were. The rooms were cold, dark and full of mosquitoes.

I get the feeling this hotel has deteriorated since change of management.

  • Stayed: March 2013, traveled as a couple
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1  Thank Coure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2013

Amazing hotel, amazing rooms, great pool and extremely good service! When we were sitting at the pool we were spoiled with (free) icecreams, fruit and even a service to clean our sun classes.
It's an amazing experience to lay in the pool and enjoy the desert view.
We also enjoyed the buffet and dinnershow which was offered close to the hotel. Really recommend to do this!
Breakfast was pricy, but really worth it. Never, ever seen such an amazing offer and most of the warm offer was made fresh while waiting.

  • Stayed: April 2012, traveled with friends
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1  Thank SanCJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2013

Really nice and quiet resort. Had a nice lunch at the roof top lounge, mezze was wonderful. Had a unique cilantro and jalepeno margarita that was amazingly satisfying poured over ice with fresh mint. The rooftop has plenty of lounge spots covered and uncovered so you don't have to be directly in the sun. Lots of birds and greenery at the resort so there is a nice peaceful nature feeling as well as having immpecable pools to bath and swim.

The grounds are well maintained with plenty of places to swim and also to hide from any crowds should it be busy when you go. The resort is very peaceful and romantic, definitely worth a visit.

If you're looking for a quick escape from the city, Bab Al Shams is worth the 45 minute drive. Definitely a desert feeling and one that will make you happy you adventured out of the hustle and bustle without a trip to the airport!

  • Stayed: March 2013, traveled as a couple
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2  Thank M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2013

Stunning hotel, room was lovely and staff freindly and helpful. It was a birhtday treat and my husband had arranged flowers friut and choccys in the room. The staff had also scattered rose petals in the bath and on the bed...lovely.
Food was very good and tasty, pools were nice but the largest pool was in fact baltic and was quite a shock to get in. Pool with swim up bath in contrast was like a bath.
Excellent mini break just outside Dubai, would highly reccomend it and would love to stay again.

  • Stayed: March 2013, traveled as a couple
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Thank Peta67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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