We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Back on top”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Grosvenor House Dubai
Ranked #6 of 542 Hotels in Dubai
Certificate of Excellence
New York City, New York
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Back on top”
Reviewed August 9, 2013

I think I'm at 13 stays so far since tower 2 opened, and after a negative experience a few months ago I think the GH is back on top where it belongs, we just completed a stay here with 2 rooms and I cannot fault it, the rooms are absolutely beautiful and modern without being to over the top. The staff is just amazing, always making sure to take care of us and I have to say that Asumpta in tower 2 is an absolute star at this hotel, one of the friendliest and caring staff members I have ever seen, she strives to make everything about your stay perfect. Level 5 is also great with one of the nicest buffets i've seen in any hotel! All of that being said, there are some things that I think could be improved, the biggest for me personally is the lack of a sound system in a room, I might be nitpicking but in this caliber of hotel I would expect a little BOSE sound-dock or something similar, they do have an ipod dock in the room, but this plays through the tv at a pretty low volume, and the speaker in the bathroom rarely works. The other thing that was a bit of a turn-off for me was one afternoon sitting in Level 5 I noticed the GM sitting for tea and wanted to pop by and give my compliments after so many stays, the staff saw me heading in that direction and stopped me and told me that the GM should not be spoken to, It was a bit of a shock to me, but I glanced in that general direction and left at that point. All of that being said however, it is still my go-to hotel for Dubai and will continue to be for a long time!

Stayed July 2013, traveled with friends
Helpful?
2 Thank tninos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, August 15, 2013
Dear Guest,

Thank you for taking the time to post your review on Trip Advisor following you recent stay with us at the Grosvenor House.

We are glad to know that you had enjoyed your experience on this occasion and were also pleased with the overall service and facilities at the hotel.

I am however extremely sorry that you were not able to speak to me personally whilst at the Level Five Lounge and do hope to meet you during your next visit.

Thank you once again for sharing your feedback on Trip Advisor and we look forward to welcoming you back in the near future.

Kind Regards

Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

4,501 reviews from our community

Traveler rating
    3,867
    487
    99
    27
    21
See reviews for
877
1,987
213
667
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,044)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 6, 2013

Beautiful rooms, can't complement enough! The staff were lovely, always helping you out- but I guess that's what you pay for. Don't judge by the website, intact it's Tripadvisor that made me stay here, the website was quite off putting. If staying during Ramadan, it's wise to get club access with complementary food, in a private area. This is because its disrespectful to eat when others are fasting- it is also hard to find food before Iftar! Enjoyable stay, thank you. And to those celebrating, Ramadan Karrem.

Room Tip: 2nd tower is better i think
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HELIBREW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, August 11, 2013
Dear Guest,

Thank you for posting your review on Trip Advisor.

We are delighted to know that you had enjoyed your overall stay with us and were extremely pleased with the helpful service provided by our ambassadors and the club lounge facilities.

Your kind comments are greatly appreciated and it was our pleasure to have you as our guest.

We look forward to welcoming you back in the hotel.

Kind regards,
Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, uk
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 5, 2013

What more can I say apart from what an unbelievable stay, from start to finish we were blown away. This place really has the wow factor and our room over looked the 'palm'. This was a great base for our Dubai trip :)

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, August 11, 2013
Dear Guest,

Thank you for taking the time to post your comment on Trip Advisor.

It is a pleasure to read from your review that you had enjoyed your overall stay with us at the Grosvenor House and that our team really looked after you throughout the entire stay.

Your kind comments are truly appreciated and we look forward to welcoming you back.

Kind regards,
Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 4, 2013

Stayed at the Grosvenor House Hotel in November/December 2012 - one of the best places I have ever stayed. The room was perfect, incredibly clean and the staff were extremely friendly and polite - nothing was too much trouble. I had an amazing time in Dubai as a whole - the hotel only added to this and I cannot recommend it highly enough. Breakfasts were incredible, loads of choice and the friendly chefs added to the overall experience. The Sidarta Lounge was the perfect setting to have a few drinks before heading to dinner - all in all a fantastic hotel.

  • Stayed November 2012, traveled with family
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MAJ27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, August 11, 2013
Dear Guest,

Thank you for posting your review on Trip Advisor.

We are truly delighted to know that you had enjoyed your overall stay with us and were pleased with the facilities available at the hotel as well as the service provided by our ambassadors.

All your kind comments are truly appreciated and it was indeed our pleasure to have you as our guests.

Thank you once again for recommending us on Trip Advisor and we look forward to welcoming you back to the Grosvenor House.

Kind regards,
Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 1, 2013

We have been staying at Grosvenor House since February, in one of their serviced apts. it is a beautiful hotel, all staff are incredibly friendly and polite and very well trained in their roles. It is a true 5star experience, even for someone who has been there a while! The choice of restaurants, gyms, spas, bars, pools are amazing. It's location is great, close to Le Meridian, where youhave the use of beach & it's facilities and is right beside JBR and the Marina. Would definitely recommend GH to anyone for long or short stays. It caters for business, couples, families, groups of friends etc.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank pinkwedding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, August 3, 2013
Dear Guest,

Thank you for posting your review on Trip Advisor.

We are delighted to know that you had enjoyed your overall stay with us and were extremely pleased with the high level of service provided by our ambassadors and the facilities we have on offer at the hotel as well as at our sister property, Le Royal Meridien.

All your kind comments are greatly appreciated and it was indeed our pleasure to have you as our guests.

Thank you once again for recommending us on Trip Advisor and we hope that we will have the opportunity once again to welcome you back at the hotel.

Kind regards,
Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California, USA
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 31, 2013

Stayed 3 nights at this hotel in July and everything was top notch. The friendliest staff the great food the pool but most of all the quiet relaxing suites. Mine was a corner suite with 1.5 baths dining area and king bed which was one of the most comfortable that I have slept in at a hotel. Great hotel to stay at.

Stayed July 2013, traveled on business
Helpful?
Thank rukie101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, August 4, 2013
Dear Guest

Thank you for posting your review on Trip Advisor.

We are glad to hear that you had enjoyed your overall stay with us and were extremely pleased with the service of our ambassadors as well as the facilities we have on offer at the hotel.

Your kind comments are greatly appreciated and we look forward to welcoming you back in the near future.

Kind Regards
Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kuwait
Level Contributor
52 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed July 31, 2013

back to grosvenor house dubai again . but this time i stay at tower 2 . i booked a two bed room apartment .
its great very nice .
nice small pool in tower two and a great relaxing spa .
clean rooms and nice sweet sleeper bed :)
i will back again and again .

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ben-3eed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, August 3, 2013
Dear Guest,

Thank you for posting your review on Trip Advisor.

Having stayed with us before, we are happy to hear that you had enjoyed your overall stay with us at the Grosvenor House once again and were pleased with service and the facilities we have on offer.

It was indeed our pleasure to have you as our guest and we hope that we will have the opportunity to welcome you back in the near future.

Kind regards,
Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dubai hotels
Raffles Dubai
#2 of 542 in Dubai
5.0 of 5 bubbles 3,275 reviews
The Marina
Address Dubai Marina
Address Dubai Marina
#5 of 542 in Dubai
5.0 of 5 bubbles 2,409 reviews
Atlantis, The Palm
#97 of 542 in Dubai
4.5 of 5 bubbles 16,166 reviews
Show Prices
Show Prices
Show Prices
Taj Dubai
#13 of 542 in Dubai
4.5 of 5 bubbles 1,299 reviews
Burj Al Arab Jumeirah
#26 of 542 in Dubai
4.5 of 5 bubbles 4,096 reviews
Show Prices
Show Prices
Show Prices

Been to Grosvenor House Dubai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grosvenor House Dubai

Property: Grosvenor House Dubai
Address: Al Sufouh Road | Dubai Marina, Dubai 118500, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Dubai
#2 Romantic Hotel in Dubai
#4 Business Hotel in Dubai
#5 Spa Hotel in Dubai
#6 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grosvenor House Dubai 5*
Number of rooms: 744
Official Description (provided by the hotel):
Grosvenor House and its two iconic 45 storey towers, Tower One and Tower Two, redefine the world of luxury. The hotel's glittering twin towers are an instantly recognizable landmark in the Dubai Marina. The hotel features 749 spacious, contemporary guest rooms, suites, and apartments with signature Luxury Collection beds, large windows with spectacular views of the Marina, complimentary Wi-Fi and attentive on-call butler service. The area's first true social destination, the hotel is located just minutes from the beach, golf clubs, malls, Dubai Internet City, Media City and more, offering an exceptional setting for business, leisure and exploration. Welcome to the finer side of sophistication. Step into a world of refined heritage, suave elegance and effortless chic. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hotwire, Hotels.com, Cancelon, Priceline, getaroom.com, TripOnline SA and HotelQuickly so you can book your Grosvenor House Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grosvenor House Dubai Hotel Dubai
Le Meridien Dubai
Grosvenor House Hotel Dubai
Grosvenor Hotel Dubai
Dubai Le Meridien
Grosvenor Dubai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing